Rachel Carnahan
Rachel Carnahan at Guess Ford GMC

Rachel Carnahan | Page 4

Service Advisor

Guess Ford GMC

457 Steubenville Rd SE
Carrollton, OH 44615

4.8
42 Reviews
4.8

42 Reviews

Write a Review

Dealership Experience

3 yrs, 6 mos

Industry Experience

3 yrs, 6 mos

Languages Spoken

English English

42 Reviews of Rachel Carnahan

September 29, 2024

Dealership Rating
Employee Rating

Being able to schedule a service time of 4:00PM was a big help to us with our current schedule. More

by dmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash, Ronnie Vesco

Sep 30, 2024

Guess Ford GMC responded

We are so glad we could accommodate your schedule! Thank you so much for your business!

August 20, 2024

Dealership Rating
Employee Rating

it’s not as good as it could be ,Very disappointed when I came back to pick up my truck ,it was filthy dirty and had to return it to the service department to be cleaned before I would leave with it . not ve More

by CSHAMBLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jessy Lash

Aug 21, 2024

Guess Ford GMC responded

We are sorry that you were disappointed in your service visit. Customers service is our highest priority. We have already spoke to you about this issue, but if you have any additional concerns, please call Jessy our service manager at 330-627-2146.

August 10, 2024

Dealership Rating
Employee Rating

They are a very well dealership and A-1 repair shop. Fantastic workman's shop and the employees are great. More

by carlmurphy14272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash, Ronnie Vesco

Aug 12, 2024

Guess Ford GMC responded

Thank you so much for your kind words and your business!

August 05, 2024

Dealership Rating
Employee Rating

Very nice one store dealership where they treat you like family and care about customer satisfaction More

by growgreatcrops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2024

Guess Ford GMC responded

Thank you so very much for the kind words! We truly appreciate it!

June 30, 2024

Dealership Rating
Employee Rating

Quick efficient service for my needs. explaining everything needing work done and the bringing my vehicle back to my home as i was without a car More

by miciel26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Lash, Ronnie Vesco

June 29, 2024

Dealership Rating
Employee Rating

From sales to service Guess has been very helpful and professional. I will continue to give them my business. More

by Jeff.Gates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Vesco , Seth Ayers

May 19, 2024

Dealership Rating
Employee Rating

They did a great job & got my problem taken care of in a timely maner More

by Kevin Tullis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Guess Ford GMC responded

Thank you for putting your trust in us! We appreciate the opportunity to help you. Thanks again!

April 24, 2024

Dealership Rating
Employee Rating

Mike made me feel right at home. He was very professional, efficient and upfront. Thank you! More

by Cbarstow0412@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Guess Ford GMC responded

Thank you so much for allowing us to help you with your new vehicle. We truly appreciate it. Enjoy that new car!

Apr 24, 2024

Cbarstow0412@gmail.com responded

Mike made me feel right at home. He was very professional, efficient, and upfront about everything. He was also very nice, so nice that he filled the gas tank before I picked it up. I love my new car! Thank you Mike and Guess Motors.

April 16, 2024

Dealership Rating
Employee Rating

Guess Motors has an excellent service department. Very helpful! They were able to fix my car and explained everything for me to understand. I will be taking my car back for vehicle maintenance. More

by AUNTTRARY716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2024

Guess Ford GMC responded

Thank you for putting your trust in us to repair your vehicle. We appreciate your kind review and your business.

March 21, 2024

Dealership Rating
Employee Rating

Always a pleasure. They have ALWAYS taken wonderful care of my car and employees are awesome!! More

by b_benner23
Recommend Dealer
Yes

Other Employees Tagged: Rachel Carnahan

Jul 08, 2024

Guess Ford GMC responded

Thank you so much for the kind review! We truly love taking care of you!

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