Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 2

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.7
820 Reviews
4.7

820 Reviews

Write a Review

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

820 Reviews of Rachel Goal

April 13, 2026

Dealership Rating
Employee Rating

Service Department addressed my concern very quickly . Repair was performed very quickly. And i hope that i can count on this dealership in the future for any other work that i will need More

by mrmowerman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2026

Kia of Port Charlotte responded

We are very happy to hear Rachel provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 11, 2026

Dealership Rating
Employee Rating

Lisa was very professional. She kept me informed of what was being completed on my car More

by eileen_7815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams

Apr 11, 2026

Kia of Port Charlotte responded

It’s great to hear our team provided professional service and kept you informed throughout your appointment. Thank you for choosing us to service your Kia Forte. We look forward to assisting you again.

April 11, 2026

Dealership Rating
Employee Rating

The Port Charlotte Kia dealership is always very accommodating, provides great service, and always goes above and beyond to make sure we are satisfied before leaving. More

by kinziej29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams , Kortney Lambright

Apr 11, 2026

Kia of Port Charlotte responded

It’s wonderful to know our team’s accommodating approach and thorough service on your Kia Sportage leave you satisfied every time. Thank you for trusting us to go the extra mile before you drive away. We look forward to helping with your next visit.

April 06, 2026

Dealership Rating
Employee Rating

I was very happy with my experience. They told me about an hour and sure enough I drove right in and within one hour I was done! Everybody was very nice and hassle free. I moved to Fort More

by gaylyng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 06, 2026

Kia of Port Charlotte responded

Thank you for sharing your experience. We’re glad our one-hour service appointment for your Kia was prompt and hassle-free. Rachel will be happy to hear you’re continuing service with us after your move to Fort Myers.

April 05, 2026

Dealership Rating
Employee Rating

The team at Port Charlotte was a pleasure to work with. They demonstrated a high level of knowledge and genuine care throughout the process. I would highly recommend them every time. More

by T Burns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 05, 2026

Kia of Port Charlotte responded

It’s wonderful to hear our team provided knowledgeable, caring service during your new Kia purchase. We appreciate your recommendation and look forward to helping you again.

April 02, 2026

Dealership Rating
Employee Rating

Appt was right on time and explained prices and services being done! Excellent service! Thankyou More

by BSSTATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tilly in service in Port Charlotte

Apr 02, 2026

Kia of Port Charlotte responded

We’re glad your appointment was on schedule and that our team explained each service and pricing clearly. Thank you for choosing us for your Kia Sportage service; we appreciate your feedback and look forward to assisting you again.

March 29, 2026

Dealership Rating
Employee Rating

Ted was great, two car Day! ! Thank you Kia of Port Charlotte. Philly all Day!! More

by lisakelley29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Castelo, Mukamba Bukasa Mukamba Bukasa , Dustin the desk manager

Mar 29, 2026

Kia of Port Charlotte responded

Thank you for the 5-star review and for choosing your new Kia Telluride. It was our pleasure assisting with a two-vehicle purchase day. Enjoy cruising around Philly!

March 28, 2026

Dealership Rating
Employee Rating

Always been very friendly and professional. Always have coffee , snacks,and a clean waiting area and offer me a ride home when needed. highly recommended More

by otwater1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2026

Kia of Port Charlotte responded

We appreciate you noting our friendly and professional approach for your Kia K5 service. It’s great to know the refreshments, comfortable waiting area, and ride-home option make your visits more convenient. Thanks for recommending us and we look forward to assisting you again.

March 27, 2026

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Employee Rating

Very thorough job. Nice employees to deal with. Nice waiting area. Would recommend a friend to go there More

by DLDESTREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Kia of Port Charlotte responded

Thank you for recognizing our thorough work, friendly employees and comfortable waiting area. Rachel will be pleased to hear you’d recommend us to a friend. We appreciate you trusting us with your Kia.

March 27, 2026

Dealership Rating
Employee Rating

Upon arrival for scheduled service, my vehicle went to the garage immediately. Rachel is a pleasure to work with. She is customer focused, professional and kept me informed while service was being perform More

by JEFF34292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Kia of Port Charlotte responded

Thank you for the five-star review and for sharing details of your Kia Sorento service experience. We’re glad your vehicle received prompt attention and that Rachel’s professionalism and regular updates made your visit smooth.

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