Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 2

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.8
851 Reviews
4.8

851 Reviews

Write a Review

Dealership Experience

10 yrs, 3 mos

Industry Experience

10 yrs, 3 mos

851 Reviews of Rachel Goal

July 26, 2026

Dealership Rating
Employee Rating

These 2 service writers are the best at this Kia dealership..they take the time to listen to you and not assume what your problem is with your vehicle. Very polite and very courtesy. If you stop in More

by johnfriel526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams

Jul 26, 2026

Kia of Port Charlotte responded

It’s wonderful to hear Rachel and Leslie provided attentive and polite care while addressing your Kia Soul concerns. We appreciate your recommendation and hope to assist you again soon.

July 21, 2026

Dealership Rating
Employee Rating

Fantastic service and customer attention. I really enjoyed watching the video that the technician sends you, updating you on the status of your vehicle. Wonderful work. More

by S.Vasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt

Jul 21, 2026

Kia of Port Charlotte responded

It’s wonderful to hear that the video updates from our technician and the attentive care made your service visit so smooth and transparent. Seeing your Kia Sportage in top shape matters to us. Thank you for sharing your positive experience!

July 16, 2026

Dealership Rating
Employee Rating

I'm very happy with the repairs on my 2026 KiaCarnival! !!!! Thank You, Peter Blackford pblackford.1017@gmail.com More

by pblackford.1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams, Ron Munday

Jul 16, 2026

Kia of Port Charlotte responded

It’s great to hear your 2026 Kia Carnival Hybrid is running smoothly after its repair. If you need anything else, Rachel or Leslie would be happy to help. Thank you for sharing your thoughts.

July 16, 2026

Dealership Rating
Employee Rating

Wonderful service center with first class customer service. Highly recommend Leslie Adams!! They are very flexible and offer great deals More

by Christopher Humphrey
Service Price Transparency
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Recommend Dealer
Yes
Jul 16, 2026

Kia of Port Charlotte responded

It’s wonderful to hear our service center met your expectations. Leslie will be thrilled to know you found her flexible and attentive. Thank you for recommending our Kia team.

July 05, 2026

Dealership Rating
Employee Rating

Kia in pc has some of the greatest employees ever. Simply the best there is More

by zpap92rhino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2026

Kia of Port Charlotte responded

It means a lot to hear our service team made such a positive impression. Thank you for trusting us with your Jeep Wrangler.

June 30, 2026

Dealership Rating
Employee Rating

Friendly atmosphere and quality service every time with exceptional customer care team. I always come back! More

by iampaulineiam227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams

Jun 30, 2026

Kia of Port Charlotte responded

Thank you for highlighting the welcoming atmosphere and dependable service our customer care team delivers. We’re glad your Kia Sorento has been in good hands and we appreciate your continued trust. We look forward to assisting you on your next visit.

June 28, 2026

Dealership Rating
Employee Rating

The management team is tremendous. I am grateful for their support.The service was quick and efficient. More

by slb0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Kia of Port Charlotte responded

Delighted to hear our management team provided the support you needed and that your MINI received prompt, efficient service. Thank you for sharing your experience and we look forward to assisting you again.

June 26, 2026

Dealership Rating
Employee Rating

Leslie was very pleasant, very out going, great customer service associate, people like her make your visit more memorable. More

by LORIC42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams

Jun 26, 2026

Kia of Port Charlotte responded

We’re thrilled that Leslie’s friendly approach made your service visit so memorable. Thank you for your five-star rating and for sharing your feedback on your Kia Sportage service. We look forward to supporting you with any future maintenance.

June 26, 2026

Dealership Rating
Employee Rating

Easy to schedule. Everyone was kind, professional and attentive to me, the customer. I am happy with Kia of PC Service as this is my second visit for oil changes with More

by Herbbbennett61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tilly

Jun 26, 2026

Kia of Port Charlotte responded

It was a pleasure to welcome you back for your new Kia Sportage’s oil change. We’re pleased to hear scheduling was easy and our team provided kind, professional attention. Thank you for choosing us again.

June 21, 2026

Dealership Rating
Employee Rating

Went in for a oil change and a 13000 mile check up and came out with over a 200.00 bill More

by tuscanylaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 24, 2026

Kia of Port Charlotte responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

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