Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 27

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.7
820 Reviews
4.7

820 Reviews

Write a Review

Dealership Experience

9 yrs, 11 mos

Industry Experience

9 yrs, 11 mos

820 Reviews of Rachel Goal

January 02, 2024

Dealership Rating
Employee Rating

good stuff but should not make me use 15 words kinda irritating. I don't need 15 words to say how great you did More

by SUSANVOWELS711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams , Heather Hanlin, Chance Holder, Olivia Mailman

Jan 04, 2024

Kia of Port Charlotte responded

Thank You for the 5 - star review Susan!

December 31, 2023

Dealership Rating
Employee Rating

Bill was very helpful and friendly, my husband and I worked with him for quite a bit and I was very impressed. He has fantastic manners and is a pleasure to work with. I will definitely be telling our f More

by Bohochick27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Shallow

Jan 04, 2024

Kia of Port Charlotte responded

Great Job Bill! Thank you for the 5-Star review!

December 31, 2023

Dealership Rating
Employee Rating

Great place to buy a car and after the purchase there service department does it all!! More

by Shawnmarch16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Adams

Jan 04, 2024

Kia of Port Charlotte responded

Thank you for the 5-Star review!

December 31, 2023

Dealership Rating
Employee Rating

Very clean, courteous and helpful. Said they would be done in a couple of hours and called while we were at lunch and said it was done. Perfect. More

by rashaggard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Kia of Port Charlotte responded

Thank you for the 5-Star review!

December 30, 2023

Dealership Rating
Employee Rating

Excellent service and knowledge. The service wS done as promised. Have a Happy New Year 2024. More

by ELIZRG21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams , Heather Hanlin, Chance Holder, Olivia Mailman

Jan 04, 2024

Kia of Port Charlotte responded

Happy New Year! Thank you for the 5-Star review!

December 29, 2023

Dealership Rating
Employee Rating

Friendly,courteous,professional, like the way they do business. They care about their customers! We purchased two vehicles from them because of this. More

by otwater1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Troncone , Chance Holder

Jan 04, 2024

Kia of Port Charlotte responded

Thank you for the 5-Star review!

December 28, 2023

Dealership Rating
Employee Rating

On arrival I was welcomed by my service rep , the service was fast and very efficient and I was very impressed with his work . The car was returned in pristine condition More

by sydneywinston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams , Heather Hanlin, Chance Holder, Olivia Mailman

Dec 29, 2023

Kia of Port Charlotte responded

Thanks for your 5-star review! Great Job Service!

December 28, 2023

Dealership Rating
Employee Rating

Taken at my appointment time and told via text how my car was very helpful More

by rkress10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams , Heather Hanlin, Chance Holder, Olivia Mailman

Dec 29, 2023

Kia of Port Charlotte responded

Thanks for your 5-star review!

December 27, 2023

Dealership Rating
Employee Rating

Personnel very helpful; however it is very frustrating that I am still waiting on the HECU fuse for my Kia when the URGENT SAFETY RECALL notice went to the corporation in September, the recall notices we More

by Happy customer
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams , Heather Hanlin, Chance Holder, Olivia Mailman

December 27, 2023

Dealership Rating
Employee Rating

Great location for service. Friendly and knowledgeable staff. Work done quickly and well the first time More

by stvnwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt, Leslie Adams , Heather Hanlin, Chance Holder, Olivia Mailman

Dec 29, 2023

Kia of Port Charlotte responded

Thanks for your 5-star review!

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