Rachel Goal
Rachel Goal at Kia of Port Charlotte

Rachel Goal | Page 83

Service Advisor

Kia of Port Charlotte

202 Tamiami Trail
Port Charlotte, FL 33953

4.8
851 Reviews
4.8

851 Reviews

Write a Review

Dealership Experience

10 yrs, 3 mos

Industry Experience

10 yrs, 3 mos

851 Reviews of Rachel Goal

February 19, 2022

Dealership Rating
Employee Rating

This is the third car I have leased from This dealer! Love Kiad and great service in all departments of dealership! More

by Lauriejkelly4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Bill Shallow, Brent Strickland

Feb 21, 2022

Kia of Port Charlotte responded

Thank you for your five star review and for returning to us for your third vehicle!

February 18, 2022

Dealership Rating
Employee Rating

Very courteous staff. Service department does great work in a very timely manner. Sales staff extremely courteous and knowledgeable More

by EDBROWN12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Scanlon

Feb 19, 2022

Kia of Port Charlotte responded

We appreciate you taking the time to leave a positive review!

February 18, 2022

Dealership Rating
Employee Rating

They got my car in and got if fixed quickly. They were very professional and my car came home clean. More

by MSS1501
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive comments about our service department!

February 17, 2022

Dealership Rating
Employee Rating

We had a wonderful experience at the dealership with their service department. Our maintenance was done in a timely manner and the payment was lower than we expected. Will continue to use this dealershi More

by IACKROYD22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Reinhardt , Jay Calderon, Jacob Scanlon, Brent Strickland

Feb 18, 2022

Kia of Port Charlotte responded

We are happy to hear you had a great experience with our service department. We look forward to seeing you again!

February 17, 2022

Dealership Rating
Employee Rating

Great service, excellent representatives! Very friendly and helpful. Did a great job! Thank you for the free car wash! More

by STUANDSALLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

Kia of Port Charlotte responded

Thank you for sharing your positive experience with Rachel in service!

February 15, 2022

Dealership Rating
Employee Rating

Visited this dealer for a recall on my Soul. Wait time was longer than I expected and no updates as I waited. Waiting area is nice, but very cold. It would be nice if someone checked on the gue More

by JOANDJETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent Strickland

Feb 15, 2022

Kia of Port Charlotte responded

Thank you for your feedback. Although we strive for perfection, sometimes we fall short, and we are appreciative of your comments which help us improve!

February 15, 2022

Dealership Rating
Employee Rating

They always provide top notch service. Jacob Scanlon does a great job! My car is well cared for. More

by RADRISAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Scanlon

Feb 15, 2022

Kia of Port Charlotte responded

We appreciate your positive review!

February 14, 2022

Dealership Rating
Employee Rating

Rachel is always so kind and helpful when I am onsite or calling via phone. More

by AMY.CASTRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Kia of Port Charlotte responded

Thank you for your five star review!

February 13, 2022

Dealership Rating
Employee Rating

Excellent service advisor, very personable and service oriented. Service was excellent on the vehicle and completed promptly. More

by PINEVADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2022

Kia of Port Charlotte responded

Thank you for your positive review!

February 09, 2022

Dealership Rating
Employee Rating

Sam was very through and explained everything in an easily understandable way. Kudos for having the quickest delivery system I've ever experienced. More

by phdms
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Gomez, Jacob Scanlon

Feb 10, 2022

Kia of Port Charlotte responded

We appreciate you sharing your positive experience with Sam and the rest of our team!

Feb 10, 2022

phdms responded

Best experience I've ever had at an auto dealership! 👍

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