Rachel Klee

Sami was professional, courteous, and answered my questions accordingly. I will be sending people your way, Thank You For Making This Happen questions accordingly. I will be sending people your way, Thank You For Making This Happen More

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Terrible communication. Very pushy sales manager. Poor detailer. Idk what else to say other than it was a horrible experience Very pushy sales manager. Poor detailer. Idk what else to say other than it was a horrible experience More

by Adamdoyle1976 Verified Customer Verified Customer

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Worst car dealer experience we’ve ever had in 40 years. We gave them a $2k deposit for a 2021 Mazda CX-9 listed on the internet, We drove Almost 400 miles and they knew we were coming that far, we stayed i We gave them a $2k deposit for a 2021 Mazda CX-9 listed on the internet, We drove Almost 400 miles and they knew we were coming that far, we stayed in a hotel the evening prior, and when we showed up in the morning they couldn’t even find the car on the lot. It had been taken to another one of their dealers across town. We went to the car and it was dirty and when we test drove it it shook so bad the salesman was apologizing. The car was nothing as advertised. Couldn’t believe how inconsiderate they could be to someone they knew was coming from so far away. We got our deposit back and went to Sport Mazda South in Orlando which was one of the best dealer experiences we’ve ever had. Same make and model for less money in great shape and even Mazda certified. More

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Great experience all around. Alex Rowland was exceptional and very knowledgeable about the 2024 Pathfinder we bought. Alex Rowland was exceptional and very knowledgeable about the 2024 Pathfinder we bought. More

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We set up an appointment after communicating for a couple of days. We asked the actual condition of the car. She said she personally checked it and it was in great condition no dents or scratches. I wish I of days. We asked the actual condition of the car. She said she personally checked it and it was in great condition no dents or scratches. I wish I could attach the emails. She said it would be out front when we arrived. So we drove 2 hours and when we arrived the car wasn't even at the dealership. So we waited 45 minutes and when it arrived it was badly damaged on the passenger side. When we asked her why she treated us this way she didn't say a word. Just laughed in our faces. Avoid all Jenkins dealerships. This is just the way they do business More

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Every thing about the car finance was explained im layman term easy to comprehend and good coffee! term easy to comprehend and good coffee! More

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Luis is a great salesman, he is very thorough and answered all my questions I had and explained everything about the car and the process. answered all my questions I had and explained everything about the car and the process. More

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Worked with me to determine the vehicle that I wanted and worked out the numbers to meet my plan worked out the numbers to meet my plan More

by mshoemaker2 Verified Customer Verified Customer

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This was the best car experience I've ever had. Luis was awesome. Rick also was extremely helpful. Definitely if you're in the market for a car ask for Luis with confidence. Outstanding experience Luis was awesome. Rick also was extremely helpful. Definitely if you're in the market for a car ask for Luis with confidence. Outstanding experience! Thanks for a great experience. More

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My needs were heard and understood. I shared my challenges income and financing concerns and they acknowledged these. They worked to not only meet my expectations, but they exceeded my I shared my challenges income and financing concerns and they acknowledged these. They worked to not only meet my expectations, but they exceeded my expectations. I left with a newer model that meets my needs, very stylish, fantastically affordable and secured a nearly impossible way and found financing options for me. They have a lifelong customer for ensuring my needs were met, and I share with others constantly about where I obtained it and how it made it happen. Thank you so much at Jenkins for treating me better than any other dealership locally! More

by adamksmith2018 Verified Customer Verified Customer

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