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Rachelle Himes
Rachelle Himes at Spitzer Chevrolet GMC Cadillac of Dubois

Rachelle Himes

Service Advisor

Spitzer Chevrolet GMC Cadillac of Dubois

1891 Blinker Parkway, Route 119 South
DuBois, PA 15801

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4.7
17 Reviews
4.7

17 Reviews

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17 Reviews of Rachelle Himes

May 23, 2025

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Employee Rating

Didn't have to wait over three hours. I was offered a ride home and my car delivered. This was a great service.. My thanks to all..... More

by JRVDSMITH
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Recommend Dealer
Yes
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May 17, 2025

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Rachelle Himes kept me informed about my repair. Great attitude,cares about your service and fair! More

by Paul
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Scanish

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May 19, 2025

Spitzer Chevrolet GMC Cadillac of Dubois responded

Paul, Thank you for leaving Rachelle this positive review! We are glad that Rachelle provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

May 16, 2025

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Picked car up while I was working and delivered it back to me. The convenience was very good. More

by v.delp
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Service Time
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Recommend Dealer
Yes
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May 16, 2025

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

May 13, 2025

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Spitzer Auto World service department is always excellent. And the service advisors do a great job. More

by RACHELLEHIMES
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 14, 2025

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for your wonderful review! We strive for 100% customer satisfaction, and we are glad that our team consistently takes exceptional care of you. We hope that you continue to choose us for all of your future automotive needs.

May 12, 2025

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We have had our bumps and bruises but overall it's been ok..thank you More

by cjsmiley77
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Knapp, Bill Swatsworth, Skyler Scanish

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May 13, 2025

Spitzer Chevrolet GMC Cadillac of Dubois responded

CJ, Thank you for your time and feedback. We are very sorry to hear that you experienced some hiccups at our dealership, we strive to serve each customer with top-notch customer service and we are sorry that you didn't receive that. Please give us a call at our dealership and ask for the Service Manager, we would love to help you.

May 10, 2025

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spitzer policies suck spitzer policies suck ok got it over and i'm out of here More

by CBHUMBLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bill Swatsworth, Skyler Scanish

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May 13, 2025

Spitzer Chevrolet GMC Cadillac of Dubois responded

Thank you for sharing your experience with us. We are very sorry to hear that our policy wasn't up to par to your likings, we would like the opportunity to speak to you on this matter. Please give us a call at our dealership and ask for the Sales Manager, we would love to help.

May 04, 2025

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I have to bring my 2024 Colorado back in the check engine light came on after being inspected and a recall fixed? More

by DENNY_MCMAHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Senior, Dan Knapp, Phil Krieg, Bill Swatsworth, Skyler Scanish

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May 06, 2025

Spitzer Chevrolet GMC Cadillac of Dubois responded

Denny, Thank you for your time and feedback. We are sorry to hear that your check engine light appeared again after your recall. Please give us a call at our dealership and ask for the Service Manager, we would love to help you.

April 23, 2025

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I've only experienced kindness at Spitzer in DuBois. They inspected my vehicle yesterday. Car was done in a timely manner. Rachelle Himes was very nice in keeping me updated on the process. More

by Vicki
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Spitzer Chevrolet GMC Cadillac of Dubois responded

Vicki, thank you for your kind review! We are glad that Rachelle got your automotive needs thoroughly resolved. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 19, 2025

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Employee Rating

Nice work pleasant service department personnel. Answered all questions asked about my vehicle. Will return for service work when needed. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Skyler Scanish

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Apr 21, 2025

Spitzer Chevrolet GMC Cadillac of Dubois responded

Paul, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! Our entire team will be honored to hear your very kind words. We look forward to the next opportunity to service your vehicle again.

April 13, 2025

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Employee Rating

The show room was clean the sailsman was good he has sold me at least five cars and trucks More

by FFLEEGER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Peace, Steve Marshall, Dave Senior, Sarah Rearick , Dan Napp

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Apr 14, 2025

Spitzer Chevrolet GMC Cadillac of Dubois responded

We appreciate your kind review! We are honored by your continued business, and we are glad that our team provided you with a top-notch experience. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

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