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Rachide Reese
Rachide Reese at Tynan's Volkswagen

Rachide Reese | Page 34

Service Advisor

Tynan's Volkswagen

700 S Havana St
Aurora, CO 80012

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4.8
360 Reviews
4.8

360 Reviews

Write a Review

360 Reviews of Rachide Reese

January 10, 2025

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Employee Rating

Rachide was very thorough. Took the time to explain the repairs my Atlas needed. As a bonus, Tynan washed my Atlas! Will definitely be back. More

by king012003
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Workmanship
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Recommend Dealer
Yes
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Jan 10, 2025

Tynan's Volkswagen responded

Thank you for sharing your positive experience! We're thrilled to hear that Rachide took the time to explain the repairs thoroughly and that you appreciated the car wash. We look forward to welcoming you back for future visits! Jacqueline Goldsboro - Customer Care Coordinator

January 10, 2025

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Amazing service, I'll be switching them to be my main dealership for work on my car More

by GOECKJO
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Service Time
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Recommend Dealer
Yes
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Jan 10, 2025

Tynan's Volkswagen responded

Thank you for your kind words! We're thrilled about your amazing experience and are honored to become your go-to dealership for your car's needs. We look forward to serving you again soon! Jacqueline Goldsboro - Customer Care Coordinator

January 01, 2025

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Their service team was very accommodating and professional in helping to repair the problem with our car. More

by CNURUP
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams , Cauther Sekatawa

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Jan 02, 2025

Tynan's Volkswagen responded

Thank you for your kind review! We're delighted to hear that our service team was accommodating and professional in addressing the issue with your car. Your feedback means a lot to us, and we’re glad we could assist you. Please don’t hesitate to reach out if you need anything else—we're always here to help! Jacqueline Goldsboro -Customer Care Coordinator

January 01, 2025

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Rachide was wonderful! He helped me out and made my day perfect! He was totally awesome and got me in and out of there right on time! More

by TONIAGARNERWASHINGTON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams , Cauther Sekatawa

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Jan 02, 2025

Tynan's Volkswagen responded

Thank you for the fantastic review! We're so happy to hear that Rachide was able to make your day perfect and provide such awesome service. Getting you in and out on time is always a priority, and we're thrilled he delivered. We'll be sure to pass along your kind words to him. Jacqueline Goldsboro - Customer Care Coordinator

December 31, 2024

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Employee Rating

I’ve only had pleasant experiences with this dealership. The staff is friendly and helpful. Rachide kept me up to date with everything. The only reason I don’t give 5 stars to the dealership is the long tur More

by LEHALL14
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 01, 2025

Tynan's Volkswagen responded

Thank you for your feedback! We’re delighted you’ve had pleasant experiences with our team and that Rachide kept you well-informed throughout the process. We understand the concern about the turnaround time for EV work and are continually striving to improve in this area. Your input helps us grow, and we truly value your support! Jacqueline Goldsboro - Customer Care Coordinator

December 30, 2024

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I can always count on Tynnan’s to service my car efficiently and make the experience painless. More

by MARCELA.BIRD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams , Cauther Sekatawa

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Dec 31, 2024

Tynan's Volkswagen responded

"Thank you for your kind words! We're thrilled you can count on Tynan's for efficient service and a painless experience. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future!"Jacqueline Goldsboro - Customer Care Coordinator

December 29, 2024

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The service is great! The people are really nice and helpful. The area where you wait is clean and welcoming!! More

by KAY20_80222
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams , Cauther Sekatawa

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Dec 30, 2024

Tynan's Volkswagen responded

Thank you for your wonderful feedback! We're delighted you had a great experience and that our team and facilities made you feel welcome. We look forward to serving you again soon! Jacqueline Goldsboro - Customer Care Coordinator

December 24, 2024

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Great work. Rachide he helped get the car done the same day a a a More

by coulterjack
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 26, 2024

Tynan's Volkswagen responded

Thank you for the great feedback! We're delighted to hear about your positive experience and that Rachide was able to help get everything finalized on the same day. If there’s anything else we can assist you with in the future, don’t hesitate to reach out. We look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

December 22, 2024

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Good service on my Taos. .nice and friendly people.thank you ..keep up the good work.. More

by MELAI_ABALIN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brian Williams , Cauther Sekatawa

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Dec 23, 2024

Tynan's Volkswagen responded

Thank you for your kind words! We're glad you had a positive service experience with your Taos. We appreciate your support and look forward to serving you again! 🚙✨ Jacqueline Goldsboro -Customer Care Coordinator

December 15, 2024

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Not helpful, makes you question the services they are providing. Kept my vehicle for a diagnostic 5 days without updating me until I contacted them, then they got my vehicle in for diagnostic. Not willin More

by RODERICKWILLIAMS1268
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Williams , Cauther Sekatawa

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Dec 16, 2024

Tynan's Volkswagen responded

We sincerely apologize for the negative experience you’ve had. This is not the level of service we strive to provide, and we understand your frustration with the delays and lack of communication. Please know we take your feedback seriously and would appreciate the opportunity to address your concerns directly. Matthew Cooper - Service Manager - 303-341-3350

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