Rachide Reese | Page 8

Tynan's Volkswagen responded

Thank you for the great review! We’re glad everything was done as promised and that you enjoyed the shuttle service and car wash. We appreciate your support and look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much! We’re delighted that you had a great experience and enjoyed the complimentary car wash. Our team truly appreciates the kind words, and we look forward to seeing you again next time! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your kind words! We’re delighted to hear that our team consistently provides courteous service, keeps you well-informed, and that you enjoy our clean and welcoming dealership. We truly appreciate your continued trust and look forward to providing you with another great experience next time. 😊 Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you, Gabriel, for your feedback! We’re glad to hear you were happy with the results and that our service helped keep your VW in great shape. We appreciate your trust and look forward to assisting you again in the future. Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your feedback! We’re glad to hear you were able to schedule your appointment easily and get your car back within 48 hours. We appreciate your trust in us and look forward to helping you again in the future. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the great review! We’re happy to hear our friendly staff and quick turnaround exceeded your expectations. We appreciate your business and look forward to taking care of your vehicle again. Jacqueline Goldsboro - Customer Crae Coordinator

Tynan's Volkswagen responded

Jeremy, thank you for the great feedback. We’re glad to hear your visit went smoothly and that everything was handled to your satisfaction. We appreciate your choice and look forward to helping you again next time. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. I’m very sorry to hear about the repeated concerns with the Travel Assist warning and the check engine light, as well as the inconvenience of being without your family vehicle for an extended period. I completely understand how frustrating and disruptive this has been, and you should never feel like your concerns are being dismissed. Our goal is always to accurately diagnose and resolve issues, especially intermittent ones like the Travel Assist error you’re experiencing. I would appreciate the opportunity to review your visit history, speak with our technicians, and take a deeper look to ensure we identify the root cause, rather than having you return multiple times. When you’re able, please reach out to me directly so I can personally assist and make sure your vehicle gets the attention it deserves. We truly value your trust and want to make this right for you. Thank you again for bringing this to our attention. Matt Cooper Service Manager 303-341-3350

Tynan's Volkswagen responded

Thank you for the wonderful review! We’re glad to hear our team was friendly, professional, and helpful during your visit. We truly appreciate your trust and look forward to supporting you with any future sales or service needs. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the great review! We’re glad to hear you always receive excellent service and that our team can answer your questions. We appreciate your note about missing those chats with Mr. Tynan — those personal connections mean a lot. Please let us know if there’s anything more we can do for you. Jacqueline Goldsboro - Customer Care Coordinator