Rafael Benavides
Rafael Benavides at Beck & Masten Buick GMC South
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Rafael Benavides | Page 2

Pre Owned Sales

Beck & Masten Buick GMC South

12820 Gulf Fwy
Houston, TX 77034

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4.8
109 Reviews

Dealership Experience

12 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.8

109 Reviews

Write a Review

109 Reviews of Rafael Benavides

April 14, 2023

Dealership Rating
Employee Rating

I am awaiting a return call to schedule tint application on the Corvette that I purchase it’s been over two weeks with no word. More

by NIKKIRNOVAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2023

Beck & Masten Buick GMC South responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

Apr 17, 2023

NIKKIRNOVAK responded

I have been contacted and the issue is resolved thank you for the quick response

March 26, 2023

Dealership Rating
Employee Rating

I really appreciated how fast and professional this dealership was! I have been searching for a bronco for sometime and after seeing it in there inventory in the morning, I was able to come in that af More

by swasik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2023

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 25, 2023

Dealership Rating
Employee Rating

Great customer service went in looking around and we left with a new vehicle. Everyone is friendly and very informative. More

by SORIANO_MAGALY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2023

Beck & Masten Buick GMC South responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

March 15, 2023

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Employee Rating

Everyone did an exceptional job on helping me, greeted me with excellent class, and customer service was top tier. More

by jmills6778
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2023

Beck & Masten Buick GMC South responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 22, 2023

Dealership Rating
Employee Rating

The place had quite a few cars on the lot and the one I was looking for was there and in very good shape. I was pleasantly surprised by the options we had and the help we received (when we asked for it). O More

by EBONYWALLACE08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi

Jan 24, 2023

Beck & Masten Buick GMC South responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

January 06, 2023

Dealership Rating
Employee Rating

The salesman was most helpful answering all of my concerns. Very nice and friendly towards my daughter and I. Your financial agent worked on going to get me the best interest rate, respecting my 820 More

by aragon.johnnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi , Jason Beck

Jan 09, 2023

Beck & Masten Buick GMC South responded

I know that buying a vehicle is a big decision for most, and I am so happy you decided to work with us. Be sure to give me a call when you are due for service or are in need of any assistance. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

December 21, 2022

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Employee Rating

Awesome team work good deal satisfaction on my part thank you for this opportunity and drive away with my new truck More

by JORGEBELTRAN031
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 22, 2022

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let me know if we can assist you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 23, 2022

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Employee Rating

The dealership did not seem pushy. The car I came in to look at was on the lot. More

by D_MC100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Finance Manager

Nov 25, 2022

Beck & Masten Buick GMC South responded

Thank you for your kind words. We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 14, 2022

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Employee Rating

Service was excellent from once we got there to when we finished. I have recommended family and friends as well More

by ddoc365
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 16, 2022

Beck & Masten Buick GMC South responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 05, 2022

Dealership Rating
Employee Rating

Ralph was great. He had great follow up from start to finish. I really appreciate his time and effort before and after the sale. More

by HARVEYH03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2022

Beck & Masten Buick GMC South responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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