Came in knowing what I wanted and they brought me exactly
that. Very detailed and helpful overall
that. Very detailed and helpful overall
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by Bryanjohnjosue
Rafael treats you like family.
Thank you for helping my parents find the perfect car for them. :)
Thank you for helping my parents find the perfect car for them. :)
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by lorena_enriq
May 14, 2026 -
Group 1 Buick GMC South responded
Hello, we're happy to hear you had such a positive experience with Rafael! Feel free to reach out to us if you need anything. Have a wonderful day.
They were very courteous and helpful and straight forward
and honest with any questions you may have had
and honest with any questions you may have had
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by c.blaylock1973
Apr 27, 2026 -
Group 1 Buick GMC South responded
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Rafael was super helpful and patient with us.
We test drove a few cars Untill we felt comfortable I would definitely go back to him on my next car purchase and def recommend for someone purchasin
We test drove a few cars Untill we felt comfortable I would definitely go back to him on my next car purchase and def recommend for someone purchasing a car
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by Isaac espinoza
Apr 17, 2026 -
Group 1 Buick GMC South responded
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Terrible dealership after buying my first vehicle here at
18 years old and then purchasing 2 more and recommending family members to come here I will never come back here or recommend this dealership after t
18 years old and then purchasing 2 more and recommending family members to come here I will never come back here or recommend this dealership after the dealership screwing me over thousands on their vehicles prices I bring my truck to get serviced and they don’t service anything and still charge me a diagnostic fee and not telling me what’s wrong with my vehicle this service people are scams don’t come here
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by alancastro1227
Apr 13, 2026 -
Group 1 Buick GMC South responded
We’re sorry to hear about your experience and appreciate you bringing this to our attention. That’s not the impression we want to leave, especially after you’ve trusted us with multiple purchases over the years. Regarding the diagnostic fee, I do want to clarify that this is a standard practice across the industry. Our technicians invest time, training, and specialized equipment to accurately identify issues, and the diagnostic fee covers that labor—just as it would in any professional service. That said, we should always clearly communicate this upfront and ensure you understand exactly what you’re being charged for and why. More importantly, it sounds like we may have fallen short in explaining the results of your visit or delivering the level of service you expect and deserve. That’s something we take seriously. I’d really appreciate the opportunity to connect with you directly to better understand what happened and work toward a resolution. Please reach out to me at your convenience so we can make this right. Thank you for your feedback—we value your business and hope to earn back your trust. Hannah Turpin Service Director hannahwilson@group1auto.com
Great service, discussed in detailed all the
recommendations they had for my vehicle. They always go beyond to help you out.
recommendations they had for my vehicle. They always go beyond to help you out.
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by dennisu
Service Price Transparency
Mar 24, 2026 -
Group 1 Buick GMC South responded
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Salesman was very helpful and the dealership was clean.
Everyone was friendly and helpful. Thanks
Everyone was friendly and helpful. Thanks
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by Jcpettit57
Mar 20, 2026 -
Group 1 Buick GMC South responded
Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you
Great service!
Helped with all my questions and walked every step and made it an easy process.
Helped with all my questions and walked every step and made it an easy process.
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by Oscar Rosales
Mar 14, 2026 -
Group 1 Buick GMC South responded
Hi Oscar, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
The staff was friendly.
We did most of the work on the phone before arriving. It was a very smooth process.
We did most of the work on the phone before arriving. It was a very smooth process.
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by thomasymiller
Mar 04, 2026 -
Group 1 Buick GMC South responded
Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I purchased 2 vehicles from Beck and Masten in the past
so when my son decided to purchase a new vehicle, I decided to take him back to a dealership I trusted and he found the perfect truck with the help o
so when my son decided to purchase a new vehicle, I decided to take him back to a dealership I trusted and he found the perfect truck with the help of an amazing salesperson, Rafael! Rafael was so helful from the start to finish! He searched vehicles, texting us different options based on what we were looking for, and once we arrived, he had the perfect truck waiting! Rafael was very knowledgeable, answering all of our questions, was never pushy, even stepped away for us to discuss in private. Rafael went above and beyond to make this experience a great one!
I would highly recommend Rafael and Group 1 South!
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by NicoleS
Mar 02, 2026 -
Group 1 Buick GMC South responded
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!