Rafael Benavides
Rafael Benavides at Group 1 Buick GMC South

Rafael Benavides

Sales

Group 1 Buick GMC South

12820 Gulf Fwy
Houston, TX 77034

Contact Me
4.9
61 Reviews
4.9

61 Reviews

Write a Review

61 Reviews of Rafael Benavides

May 16, 2026

Dealership Rating
Employee Rating

Came in knowing what I wanted and they brought me exactly that. Very detailed and helpful overall More

by Bryanjohnjosue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 05, 2026

Dealership Rating
Employee Rating

Rafael treats you like family. Thank you for helping my parents find the perfect car for them. :) More

by lorena_enriq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 14, 2026

Group 1 Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with Rafael! Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2026

Dealership Rating
Employee Rating

They were very courteous and helpful and straight forward and honest with any questions you may have had More

by c.blaylock1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ada Pasasin, Ena Pasasin, Kim Diaz , Ralph Odigbo

Apr 27, 2026

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2026

Dealership Rating
Employee Rating

Rafael was super helpful and patient with us. We test drove a few cars Untill we felt comfortable I would definitely go back to him on my next car purchase and def recommend for someone purchasin More

by Isaac espinoza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 17, 2026

Group 1 Buick GMC South responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 09, 2026

Dealership Rating
Employee Rating

Terrible dealership after buying my first vehicle here at 18 years old and then purchasing 2 more and recommending family members to come here I will never come back here or recommend this dealership after t More

by alancastro1227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 13, 2026

Group 1 Buick GMC South responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. That’s not the impression we want to leave, especially after you’ve trusted us with multiple purchases over the years. Regarding the diagnostic fee, I do want to clarify that this is a standard practice across the industry. Our technicians invest time, training, and specialized equipment to accurately identify issues, and the diagnostic fee covers that labor—just as it would in any professional service. That said, we should always clearly communicate this upfront and ensure you understand exactly what you’re being charged for and why. More importantly, it sounds like we may have fallen short in explaining the results of your visit or delivering the level of service you expect and deserve. That’s something we take seriously. I’d really appreciate the opportunity to connect with you directly to better understand what happened and work toward a resolution. Please reach out to me at your convenience so we can make this right. Thank you for your feedback—we value your business and hope to earn back your trust. Hannah Turpin Service Director hannahwilson@group1auto.com

March 21, 2026

Dealership Rating
Employee Rating

Great service, discussed in detailed all the recommendations they had for my vehicle. They always go beyond to help you out. More

by dennisu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ada Pasasin, Frany Zepeda, Ena Pasasin , Amalia frey

Mar 24, 2026

Group 1 Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2026

Dealership Rating
Employee Rating

Salesman was very helpful and the dealership was clean. Everyone was friendly and helpful. Thanks More

by Jcpettit57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Morelli, Kim Diaz

Mar 20, 2026

Group 1 Buick GMC South responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you

March 13, 2026

Dealership Rating
Employee Rating

Great service! Helped with all my questions and walked every step and made it an easy process. More

by Oscar Rosales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2026

Group 1 Buick GMC South responded

Hi Oscar, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 28, 2026

Dealership Rating
Employee Rating

The staff was friendly. We did most of the work on the phone before arriving. It was a very smooth process. More

by thomasymiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Morelli, Kim Diaz

Mar 04, 2026

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2026

Dealership Rating
Employee Rating

I purchased 2 vehicles from Beck and Masten in the past so when my son decided to purchase a new vehicle, I decided to take him back to a dealership I trusted and he found the perfect truck with the help o More

by NicoleS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Group 1 Buick GMC South responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

1
...

Dealership Inventory (331 Vehicles)

new 2026 GMC Sierra 2500 car, priced at $84,340
2026 GMC Sierra 2500
new
White exterior
Automatic
Four-wheel Drive
used 2023 Mazda CX-30 car, priced at $23,922
2023 Mazda CX-30
used
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2026 GMC Canyon car, priced at $49,700
2026 GMC Canyon
new
Black exterior
Four-wheel Drive
used 2023 GMC Yukon car, priced at $60,202
2023 GMC Yukon
used
Beige Pearl Metallic exterior
Automatic
Four-wheel Drive
used 2025 Ram 1500 car, priced at $67,102
2025 Ram 1500
used
Diamond Black exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $76,320
2026 GMC Sierra 1500
new
Gray exterior
Automatic
Four-wheel Drive