Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Ena Pasasin

Overview Reviews (71) Inventory (331)

Contact Me

View All Employees

< View All Employees

Ena Pasasin

Sales

Group 1 Buick GMC South

12820 Gulf Fwy
Houston, TX 77034

In this industry and at Group 1 South Buick GMC for several years, over 6 years of being certified with General Motors. I strive for the best customer service, and transparency.

Contact Me

4.9

71 Reviews

In this industry and at Group 1 South Buick GMC for several years, over 6 years of being certified with General Motors. I strive for the best customer service, and transparency.

Overview Reviews (71) Inventory (331)

Dealership Experience

8 yrs, 5 mos

Industry Experience

8 yrs, 5 mos

Languages Spoken

English

Spanish

4.9

71 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Ena Pasasin

Name

Email or Mobile Phone

Text

Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

71 Reviews of Ena Pasasin

May 18, 2026

Dealership Rating

Employee Rating

No hassle, true to their word, a joy to work with. Would use them again! Would use them again! More

by mindyrn1

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Fernando Valdez

Report | Print

April 29, 2026

Dealership Rating

Employee Rating

very courteous professional staff that worked quickly to get my deal going and me on the road. I would highly recommend group one Buick GMC to family and friends.! get my deal going and me on the road. I would highly recommend group one Buick GMC to family and friends.! More

by powelldesigns

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Maximo

Report | Print

May 14, 2026 -

Group 1 Buick GMC South responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2026

Dealership Rating

Employee Rating

They were very courteous and helpful and straight forward and honest with any questions you may have had and honest with any questions you may have had More

by c.blaylock1973

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ada Pasasin, Kim Diaz, Rafael Benavides , Ralph Odigbo

Report | Print

Apr 27, 2026 -

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2026

Dealership Rating

Employee Rating

Terrible dealership after buying my first vehicle here at 18 years old and then purchasing 2 more and recommending family members to come here I will never come back here or recommend this dealership after t 18 years old and then purchasing 2 more and recommending family members to come here I will never come back here or recommend this dealership after the dealership screwing me over thousands on their vehicles prices I bring my truck to get serviced and they don’t service anything and still charge me a diagnostic fee and not telling me what’s wrong with my vehicle this service people are scams don’t come here More

by alancastro1227

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Ada Pasasin, Anthony Morelli, Hannah Wilson, Frany Zepeda, Kim Diaz, Rafael Benavides

Report | Print

Apr 13, 2026 -

Group 1 Buick GMC South responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. That’s not the impression we want to leave, especially after you’ve trusted us with multiple purchases over the years. Regarding the diagnostic fee, I do want to clarify that this is a standard practice across the industry. Our technicians invest time, training, and specialized equipment to accurately identify issues, and the diagnostic fee covers that labor—just as it would in any professional service. That said, we should always clearly communicate this upfront and ensure you understand exactly what you’re being charged for and why. More importantly, it sounds like we may have fallen short in explaining the results of your visit or delivering the level of service you expect and deserve. That’s something we take seriously. I’d really appreciate the opportunity to connect with you directly to better understand what happened and work toward a resolution. Please reach out to me at your convenience so we can make this right. Thank you for your feedback—we value your business and hope to earn back your trust. Hannah Turpin Service Director hannahwilson@group1auto.com

March 31, 2026

Dealership Rating

Employee Rating

100% recommend going to this dealership Ada helped me get my dream truck, very friendly and professional my dream truck, very friendly and professional More

by Babyboychris19

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ada Pasasin

Report | Print

Apr 02, 2026 -

Group 1 Buick GMC South responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Mar 31, 2026 -

Babyboychris19 responded

Love the truck!!!

March 29, 2026

Dealership Rating

Employee Rating

Muy contento con el servicio de Ada y el servicio que me dieron en general. dieron en general. More

by Jesusglemus

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ada Pasasin

Report | Print

Mar 30, 2026 -

Group 1 Buick GMC South responded

Hola, nos esforzamos por lograr el 100 % de satisfacción, y nos alegra mucho ver que tuvo una experiencia tan positiva en Group 1 Buick GMC South. Si alguna vez necesita algo más de nuestra parte, no dude en llamarnos o visitarnos. ¡Que tenga un día fantástico!

March 21, 2026

Dealership Rating

Employee Rating

Great service, discussed in detailed all the recommendations they had for my vehicle. They always go beyond to help you out. recommendations they had for my vehicle. They always go beyond to help you out. More

by dennisu

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ada Pasasin, Frany Zepeda, Rafael Benavides , Amalia frey

Report | Print

Mar 24, 2026 -

Group 1 Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2026

Dealership Rating

Employee Rating

Excellent customer service: timely services delivered with courtesy and text updates. Clean bathroom and waiting areas. with courtesy and text updates. Clean bathroom and waiting areas. More

by Kca6015164

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ada Pasasin

Report | Print

Mar 12, 2026 -

Group 1 Buick GMC South responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2026

Dealership Rating

Employee Rating

Osbaldo and Eni were exceptional representation of your dealership. Your system was lacking. The truck was sold prior to us being informed that the brakes would be replaced requiring the vehicle to remain dealership. Your system was lacking. The truck was sold prior to us being informed that the brakes would be replaced requiring the vehicle to remain two additional days. We had driven 3 hours from home and were not prepared for an additional two day stay. While pleased that this detail was handled, it was quite stressful. More

by J2maraa

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anthony Morelli , Ozbaldo

Report | Print

Mar 09, 2026 -

Group 1 Buick GMC South responded

Thank you for your valuable feedback. We apologize for any inconvenience caused by the delay in informing you about the brake replacement. Our team strives to provide exceptional service and we will work on improving our communication process to prevent this from happening in the future. We appreciate your business and hope to have the opportunity to make it up to you in the future.

February 26, 2026

Dealership Rating

Employee Rating

Mrs. Ada is wonderful! Miss .GET YOU IN AND OUT ! A lovely lady that keeps it straight forward and tells you advice that’s in your best interest. A great sales woman ! lovely lady that keeps it straight forward and tells you advice that’s in your best interest. A great sales woman ! More

by Ah979554

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ada Pasasin, Anthony Morelli, Hannah Wilson, Frany Zepeda, Kim Diaz, Rafael Benavides , Rosie Hernandez

Report | Print

Mar 01, 2026 -

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Dealership Inventory (331 Vehicles)

2026 GMC Terrain | new

$43,588

2026 GMC Terrain

new

Red exterior

Automatic

All-wheel Drive

$43,588

View Vehicle Details

View Details

2024 Ford Ranger | used

$34,792

2024 Ford Ranger

used

Velocity Blue Metallic exterior

Automatic

Four-wheel Drive

$34,792

View Vehicle Details

View Details

2026 GMC Canyon | new

$42,750

2026 GMC Canyon

new

Gray exterior

Rear-wheel Drive

$42,750

View Vehicle Details

View Details

2026 GMC Acadia | new

$49,016

2026 GMC Acadia

new

Black exterior

Automatic

Front-wheel Drive

$49,016

View Vehicle Details

View Details

2026 GMC Sierra 1500 | new

$76,320

2026 GMC Sierra 1500

new

Gray exterior

Automatic

Four-wheel Drive

$76,320

View Vehicle Details

View Details

2023 GMC Sierra 2500 | used

$59,702

2023 GMC Sierra 2500

used

Summit White exterior

Automatic

Four-wheel Drive

$59,702

View Vehicle Details

View Details

View All Inventory