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Ena Pasasin
Ena Pasasin at Group 1 Buick GMC South

Ena Pasasin

Sales

Group 1 Buick GMC South

12820 Gulf Fwy
Houston, TX 77034

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4.9
77 Reviews

In this industry and at Group 1 South Buick GMC for several years, over 6 years of being certified with General Motors. I strive for the best customer service, and transparency.

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

4.9

77 Reviews

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77 Reviews of Ena Pasasin

November 02, 2026

Dealership Rating
Employee Rating

Went in and finished after a couple hours. Nice, quick, easy and accommodating. I’ll be back for the next one. More

by Ryker Blackwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ada Pasasin, Anthony Morelli, Hannah Wilson, Rafael Benavides, Lee Thibodeau, Jason Jason, Forrest Jones, Gerry Martel, Dennis Zullo

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Nov 04, 2026

Group 1 Buick GMC South responded

Hi Ryker, we are so happy to read such a great review about Group 1 Buick GMC South! Please don't hesitate to reach out if there's anything additional we can do for you.

October 30, 2026

Dealership Rating
Employee Rating

Anthony and his whole team from sales to finance were very friendly, kind and professional. Made us feel right at home. More

by bounds.smichael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Nov 05, 2026

Group 1 Buick GMC South responded

Hello, we're happy to hear you had such a positive experience with Anthony and our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2026

Dealership Rating
Employee Rating

Very very very helpful with everything and informative as well from the beginning to the end More

by olivaresemmanuel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ada Pasasin, Rafael Benavides

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Jul 03, 2026

Group 1 Buick GMC South responded

Hi, thank you so much for your positive comments about Group 1 Buick GMC South! If you're ever in need of more help, please let us know!

June 25, 2026

Dealership Rating
Employee Rating

It's a great dealership and I would recommend it to anyone who wants a good deal for a good price More

by hays.Jack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ada Pasasin, Rafael Benavides

Print
Jun 25, 2026

Group 1 Buick GMC South responded

Hi, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

June 18, 2026

Dealership Rating
Employee Rating

Great experience. Quickest I have ever bought a vehicle. Whole process was quick and easy and the staff were very helpful. More

by Asanchez1332
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ada Pasasin, Anthony Morelli, Rafael Benavides , Cesar Marchena

Print
Jun 19, 2026

Group 1 Buick GMC South responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

June 11, 2026

Dealership Rating
Employee Rating

BB (Joel) was extremely helpful with my services. I went in for an oil change and tire rotation. He fully inspected my vehicle before they brought it back and after he sat down and fully explained th More

by leppy_love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ada Pasasin, Anthony Morelli, Hannah Wilson, Frany Zepeda, Kim Diaz, Rafael Benavides , Joel “BB” B, Bryan Vance

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Jun 12, 2026

Group 1 Buick GMC South responded

Hello, we're happy you found Joel to be so supportive during your experience here at Group 1 Buick GMC South. Thanks again for the recommendation, and have an amazing day!

May 18, 2026

Dealership Rating
Employee Rating

No hassle, true to their word, a joy to work with. Would use them again! More

by mindyrn1
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Fernando Valdez

Print
May 22, 2026

Group 1 Buick GMC South responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2026

Dealership Rating
Employee Rating

very courteous professional staff that worked quickly to get my deal going and me on the road. I would highly recommend group one Buick GMC to family and friends.! More

by powelldesigns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maximo

Print
May 14, 2026

Group 1 Buick GMC South responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2026

Dealership Rating
Employee Rating

They were very courteous and helpful and straight forward and honest with any questions you may have had More

by c.blaylock1973
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ada Pasasin, Kim Diaz, Rafael Benavides , Ralph Odigbo

Print
Apr 27, 2026

Group 1 Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2026

Dealership Rating
Employee Rating

Terrible dealership after buying my first vehicle here at 18 years old and then purchasing 2 more and recommending family members to come here I will never come back here or recommend this dealership after t More

by alancastro1227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ada Pasasin, Anthony Morelli, Hannah Wilson, Frany Zepeda, Kim Diaz, Rafael Benavides

Print
Apr 13, 2026

Group 1 Buick GMC South responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. That’s not the impression we want to leave, especially after you’ve trusted us with multiple purchases over the years. Regarding the diagnostic fee, I do want to clarify that this is a standard practice across the industry. Our technicians invest time, training, and specialized equipment to accurately identify issues, and the diagnostic fee covers that labor—just as it would in any professional service. That said, we should always clearly communicate this upfront and ensure you understand exactly what you’re being charged for and why. More importantly, it sounds like we may have fallen short in explaining the results of your visit or delivering the level of service you expect and deserve. That’s something we take seriously. I’d really appreciate the opportunity to connect with you directly to better understand what happened and work toward a resolution. Please reach out to me at your convenience so we can make this right. Thank you for your feedback—we value your business and hope to earn back your trust. Hannah Turpin Service Director hannahwilson@group1auto.com

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