Rafael Garza | Page 4

I worked with Justin Brown and had a great experience, I was in and out and never felt pressured to make any deal. I felt like I was hanging out with a friend and not a car salesman. SS BMW is lucky to ha was in and out and never felt pressured to make any deal. I felt like I was hanging out with a friend and not a car salesman. SS BMW is lucky to have a salesman like him. More

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Most of the people there have an attitude and are rude. I was also sold a car that had “no problems” yet I’ve had to dump thousands of dollars into it already. So I don’t think they properly inspect the ca I was also sold a car that had “no problems” yet I’ve had to dump thousands of dollars into it already. So I don’t think they properly inspect the cars before putting them on the lots. They also told me they will not replace anything before putting it in the lot if it’s not “in the red” on the inspection sheet. Which is the first time I’ve ever heard of a dealership doing this. Maybe two weeks after I bought the car I had to replace the rear brakes and rotors. And the coolant reservoir because it was cracked and leaking when I bought it. They pretty much told me to kick rocks instead of trying to fix their mistake. Classy. More

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Love my X7. Very professional sales person. Kathy in service is my go to and she is always so helpful. Also, love the app. Very professional sales person. Kathy in service is my go to and she is always so helpful. Also, love the app. More

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They were great to work with. Lori was awesome. We appreciate her service very much. Lori was awesome. We appreciate her service very much. More

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I am always treated with professionalism however, I had an appointment for an oil change and it took 3 hours which I feel is a little much an appointment for an oil change and it took 3 hours which I feel is a little much More

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Honest and to the point. This is appreciated in today’s busy world. Robert and Javier were upfront and Brad was efficient in finance. Thanks boys. This is appreciated in today’s busy world. Robert and Javier were upfront and Brad was efficient in finance. Thanks boys. More

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Excellent sales person Lori worked efficiently to assist me in purchasing my new car. Her dedication to showing each customer the options available when purchasing a car, is so impressive. I would highly re me in purchasing my new car. Her dedication to showing each customer the options available when purchasing a car, is so impressive. I would highly recommend Lori. More

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Great communication, and fantastic service. The salesperson was very knowledgeable and kept me informed throughout the process. The salesperson was very knowledgeable and kept me informed throughout the process. More

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Excellent service from beginning to end. Directions were even given as to where to go and what to do upon arrival! Super attentive service advisor Deborah Polozola. And, don't forget that fr Directions were even given as to where to go and what to do upon arrival! Super attentive service advisor Deborah Polozola. And, don't forget that free car wash!! A big thank you to all the service members! More

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Debby was awesome! She explained things well, got me in and out within the expected timeframe. She explained things well, got me in and out within the expected timeframe. More

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