Rafael Genao
Rafael Genao at Lexus of Pembroke Pines

Rafael Genao

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me
4.9
235 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

14 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified

Mojor World Chevrolet

4.9

235 Reviews

Write a Review

235 Reviews of Rafael Genao

August 31, 2025

Dealership Rating
Employee Rating

I have had multiple great experiences with both Rafael and Lexus of Pembroke Pines. They are extremely accommodating and really listen to what you want, from the model, trim, and price. I highly recommend More

by jealbert66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2025

Lexus of Pembroke Pines responded

Thank you for your repeat business and glowing recommendation, Albert! We'll be sure to pass along your kind words to Rafael and the team. See you next time at Lexus of Pembroke Pines!

August 31, 2025

Dealership Rating
Employee Rating

Rafael is simply the best! Excellent service and very knowledgeable. He worked with me in getting me into the right car according to my budget. Thank you Rafael! It’s always a More

by JLOSTAR2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 03, 2025

Lexus of Pembroke Pines responded

Thank you for sharing your awesome review of Rafael! We are thrilled to hear you're in good hands. From all of us at Lexus of Pembroke Pines, we wish you many safe and happy miles.

August 04, 2025

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Rafael and the team who helped were able to show me and my family our options leading to my new purchase. More

by BRANDON.FRANCO91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalid Dahir

Aug 06, 2025

Lexus of Pembroke Pines responded

Congratulations on your new car! We're happy to hear Rafael and the team provided a helpful experience for you and your family. Thank you for choosing Lexus of Pembroke Pines!

July 23, 2025

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Employee Rating

it was a easy process. everyone was very helpful. would definitely recommend to my family and friends More

by JOEL.ACOSTA1924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Boris Argudin

Jul 23, 2025

Lexus of Pembroke Pines responded

We're glad you enjoyed a smooth and helpful experience at Lexus of Pembroke Pines! Thanks for recommending us to your family and friends. We look forward to serving you again! Safe travels! -Lexus of Pembroke Pines

June 26, 2025

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Great service and quality of work! Makes all the difference, so keep it up! See you again soon! More

by EMILIO_TAVERAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Efrain Saavedra

Jun 26, 2025

Lexus of Pembroke Pines responded

We really appreciate you taking the time to leave Lexus of Pembroke Pines this awesome review, thank you!

June 20, 2025

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Best team and best service ever. I been coming here for over 4 years and I have been very fortunate to have such an amazing sales rep like Rafael G. He is always on top of his game a More

by GARCIAJDIEGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2025

Lexus of Pembroke Pines responded

Garcia, thank you for your continued trust in Lexus of Pembroke Pines and Rafael! We're delighted to know that you've consistently had a great experience with us. Your recommendation means the world to our team!

June 18, 2025

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Very Satisfied with the experience at the Lexus’s dealership. Rafael was very helpful and accommodating. More

by FERNIQUEJEAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Hoglievina

Jun 20, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that Rafael provided you with a satisfying experience at Lexus of Pembroke Pines. Thank you for sharing your feedback!

June 09, 2025

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Employee Rating

Excelente atención de parte del vendedor señor Rafael Genoa , muy amable y respetuoso, excelente trato More

by BMPerez
Purchase Time
Recommend Dealer
Yes
Jun 10, 2025

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia con Rafael en Lexus of Pembroke Pines. Nos alegra saber que ha recibido un trato amable y respetuoso. Esperamos verle de nuevo pronto!

June 02, 2025

Dealership Rating
Employee Rating

Rafael Genao is an amazing person! He listened to what I wanted and made sure I got what I wanted! Vivian is also an amazing person in the finance department! She fought to get me wher More

by Jlopez231701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vivian Cornejo

Jun 02, 2025

Lexus of Pembroke Pines responded

Thank you for the glowing review! We're delighted to hear that Rafael and Vivian provided such exceptional service at Lexus of Pembroke Pines. Your recommendation means a lot, and we're thrilled they could assist in meeting your needs!

June 02, 2025

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Employee Rating

Professional and quick attention to my car concern. Fixed the problem and I was off to continue my day. More

by DAYAMIMOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Valentina Vergara

Jun 02, 2025

Lexus of Pembroke Pines responded

Daya, we're delighted to hear that our team at Lexus of Pembroke Pines provided you with professional and efficient service. Thanks for choosing us!

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