Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Rafael Genao

Overview Reviews (176)

Contact Me

View All Employees

< View All Employees

Rafael Genao

Refer Me

Rafael Genao

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me

4.8

176 Reviews

Overview Reviews (176)

Dealership Experience

7 yrs, 6 mos

Industry Experience

13 yrs, 2 mos

Specialties & Trainings

Lexus Master Certified

Mojor World Chevrolet

4.8

176 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Rafael Genao

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

176 Reviews of Rafael Genao

April 22, 2024

Dealership Rating

Employee Rating

Excelente servicio y muy profesional, tratan de ofrecerte las mejores ofertas para quedar 100 % complacido, recomiendo a Rafael pues es excepcional 🙌👍 las mejores ofertas para quedar 100 % complacido, recomiendo a Rafael pues es excepcional 🙌👍 More

by mariuska

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 23, 2024 -

Lexus of Pembroke Pines responded

Mariuska, gracias por sus amables palabras y recomendación. Nos alegra saber que Rafael y nuestro equipo en Lexus of Pembroke Pines pudieron ayudarle a encontrar la mejor oferta. Esperamos verle de nuevo pronto!

April 18, 2024

Dealership Rating

Employee Rating

The best seller, really help me with everything I’m very satisfied with his service super professional in his job I highly recommend Rafael for whatever you need daleeeeeeeeeeee💪 satisfied with his service super professional in his job I highly recommend Rafael for whatever you need daleeeeeeeeeeee💪 More

by Raynold Benitez

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 18, 2024 -

Lexus of Pembroke Pines responded

Raynold, we're delighted to know that Rafael provided you with excellent service at Lexus of Pembroke Pines. Your recommendation means a lot! Enjoy your new ride and don't hesitate to reach out if there's anything else we can assist you with.

April 17, 2024

Dealership Rating

Employee Rating

Rafael was very attentive and took his patience to showcase different vehicles in the dealer. He was very knowledgeable on the multiple series of vehicles and made a pleasant time. showcase different vehicles in the dealer. He was very knowledgeable on the multiple series of vehicles and made a pleasant time. More

by javivanegas20

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 17, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Rafael was able to assist you effectively at Lexus of Pembroke Pines! His knowledge and patience are indeed valuable. Thank you for the positive feedback, we appreciate it!

April 12, 2024

Dealership Rating

Employee Rating

Worth making the trip (3 hours one way) from Sarasota County- the Lexus dealership here in Sarasota was not very responsive. Rafael was excellent!!! Knowledgeable, polite, patient and so hard working! County- the Lexus dealership here in Sarasota was not very responsive. Rafael was excellent!!! Knowledgeable, polite, patient and so hard working! He made what is usually a stressful process actually pleasant. Sincerely Jan Pater More

by jmpater12

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hugh Jackson , Sorry can't think of the names. Everyone was great.

Helpful 0

Report | Print

Apr 15, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that your journey from Sarasota County was worthwhile and Rafael made the process pleasant for you at Lexus of Pembroke Pines. Thanks so much for sharing this positive feedback!

April 11, 2024

Dealership Rating

Employee Rating

Rafael Genao. El es super amable y siempre hace lo mejor para mi gracias Rafael El es super amable y siempre hace lo mejor para mi gracias Rafael More

by ELIAMAR86

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 12, 2024 -

Lexus of Pembroke Pines responded

Muchas gracias por compartir su experiencia positiva con Rafael de nuestro equipo de Lexus of Pembroke Pines! Esperamos tener la oportunidad de servirle de nuevo en el futuro, mientras tanto, disfrute de su nuevo vehículo!

April 07, 2024

Dealership Rating

Employee Rating

Rafael was really great. I loved the customer service I received. It was a pleasure to make a deal with this car dealership. I loved the customer service I received. It was a pleasure to make a deal with this car dealership. More

by Sergio H

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Pastukhov

Helpful 0

Report | Print

Apr 08, 2024 -

Lexus of Pembroke Pines responded

Sergio, we're delighted to know that Rafael provided you with great customer service at Lexus of Pembroke Pines. Thanks for choosing us and enjoy your new ride!

April 05, 2024

Dealership Rating

Employee Rating

Rafael is a true professional at his work. Please do yourself a favor and ask for Rafael when shopping for your next car. Purchased my vehicle just last week. Please do yourself a favor and ask for Rafael when shopping for your next car. Purchased my vehicle just last week. More

by Robert

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 05, 2024 -

Lexus of Pembroke Pines responded

Robert, we're glad to know Rafael was able to assist you in finding your next car at Lexus of Pembroke Pines. We hope you're enjoying the new ride!

March 31, 2024

Dealership Rating

Employee Rating

Rafael treated us fairly. He was patient with us as this was our first Lexus purchase. He was knowledgeable and honest. Thank you Rafael - we love our new Lexus He was patient with us as this was our first Lexus purchase. He was knowledgeable and honest. Thank you Rafael - we love our new Lexus More

by SJMARINO

Verified Customer

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Helpful 0

Report | Print

Apr 01, 2024 -

Lexus of Pembroke Pines responded

It's great to know that Rafael provided you with a fair and patient service during your first Lexus purchase at Lexus of Pembroke Pines. Enjoy the new ride!

March 19, 2024

Dealership Rating

Employee Rating

Rafael was very helpful with my purchase in negotiating the pricing within my limit set and expedited the process as best he could. the pricing within my limit set and expedited the process as best he could. More

by chongc

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 20, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Rafael was able to assist you effectively with your purchase at Lexus of Pembroke Pines. Thanks for sharing your experience, and we hope you enjoy the new ride!

March 19, 2024

Dealership Rating

Employee Rating

Rafael Is Very Helpful. On Point, he goes the extra mile to Make Is Costumers Happy and Satisfy . He makes sure of a Great Experience At Lexus where we can always come back On Point, he goes the extra mile to Make Is Costumers Happy and Satisfy . He makes sure of a Great Experience At Lexus where we can always come back with our family and friends. More

by Kenia0423

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Sal Kamal

Helpful 0

Report | Print

Mar 19, 2024 -

Lexus of Pembroke Pines responded

We're happy to know Rafael provided you with such a positive car shopping experience at Lexus of Pembroke Pines. We appreciate your business and look forward to seeing you, your family, and your friends again in the future. Safe travels!

Get a $150.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.