Rafael Genao
Rafael Genao at Lexus of Pembroke Pines

Rafael Genao

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

Contact Me
4.9
233 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

14 yrs, 5 mos

Specialties & Trainings

Lexus Master Certified

Mojor World Chevrolet

4.9

233 Reviews

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233 Reviews of Rafael Genao

July 23, 2025

Dealership Rating
Employee Rating

it was a easy process. everyone was very helpful. would definitely recommend to my family and friends More

by JOEL.ACOSTA1924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Boris Argudin

Jul 23, 2025

Lexus of Pembroke Pines responded

We're glad you enjoyed a smooth and helpful experience at Lexus of Pembroke Pines! Thanks for recommending us to your family and friends. We look forward to serving you again! Safe travels! -Lexus of Pembroke Pines

June 26, 2025

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Employee Rating

Great service and quality of work! Makes all the difference, so keep it up! See you again soon! More

by EMILIO_TAVERAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Efrain Saavedra

Jun 26, 2025

Lexus of Pembroke Pines responded

We really appreciate you taking the time to leave Lexus of Pembroke Pines this awesome review, thank you!

June 20, 2025

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Best team and best service ever. I been coming here for over 4 years and I have been very fortunate to have such an amazing sales rep like Rafael G. He is always on top of his game a More

by GARCIAJDIEGO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2025

Lexus of Pembroke Pines responded

Garcia, thank you for your continued trust in Lexus of Pembroke Pines and Rafael! We're delighted to know that you've consistently had a great experience with us. Your recommendation means the world to our team!

June 18, 2025

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Very Satisfied with the experience at the Lexus’s dealership. Rafael was very helpful and accommodating. More

by FERNIQUEJEAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Hoglievina

Jun 20, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that Rafael provided you with a satisfying experience at Lexus of Pembroke Pines. Thank you for sharing your feedback!

June 09, 2025

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Employee Rating

Excelente atención de parte del vendedor señor Rafael Genoa , muy amable y respetuoso, excelente trato More

by BMPerez
Purchase Time
Recommend Dealer
Yes
Jun 10, 2025

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia con Rafael en Lexus of Pembroke Pines. Nos alegra saber que ha recibido un trato amable y respetuoso. Esperamos verle de nuevo pronto!

June 02, 2025

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Rafael Genao is an amazing person! He listened to what I wanted and made sure I got what I wanted! Vivian is also an amazing person in the finance department! She fought to get me wher More

by Jlopez231701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vivian Cornejo

Jun 02, 2025

Lexus of Pembroke Pines responded

Thank you for the glowing review! We're delighted to hear that Rafael and Vivian provided such exceptional service at Lexus of Pembroke Pines. Your recommendation means a lot, and we're thrilled they could assist in meeting your needs!

June 02, 2025

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Employee Rating

Professional and quick attention to my car concern. Fixed the problem and I was off to continue my day. More

by DAYAMIMOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Valentina Vergara

Jun 02, 2025

Lexus of Pembroke Pines responded

Daya, we're delighted to hear that our team at Lexus of Pembroke Pines provided you with professional and efficient service. Thanks for choosing us!

May 23, 2025

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Estoy muy agradecida de la oportunidad que siempre me han brindado el vendedor Rafael es una excelente persona muy especial profesional siempre complacida con mi favorito Rafael y el financiero Armani es muy More

by mercedesdiaz64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia positiva con Rafael y Armani en Lexus of Pembroke Pines. Nos alegra saber que siempre ha recibido un servicio excepcional de nuestro equipo. Apreciamos mucho sus amables palabras y esperamos verle pronto nuevamente!

May 07, 2025

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Employee Rating

The person who helped me was very professional and polite. He has a million stars. More

by luisacardenas7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Marsala , Jose

May 08, 2025

Lexus of Pembroke Pines responded

Thank you so much, Luisa! We appreciate your business here at Lexus of Pembroke Pines.

May 07, 2025

Dealership Rating
Employee Rating

Nice experience very nice service ,communication was great ,waiting time was okay and my service was done so fast .thank you lexus of Pembroke Pines .! More

by CAPERUSITA0201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Ortiz, Zebbie Lethridge

May 07, 2025

Lexus of Pembroke Pines responded

We're delighted to hear you had a great experience with us at Lexus of Pembroke Pines! Thank you for highlighting our service and communication. We look forward to serving you again in the future!

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