Rafael Genao

I was surprised at the physical size of the dealership and all of the employees working with enthusiasm and excellent customer service and all of the employees working with enthusiasm and excellent customer service More

by BKCASTANZA Verified Customer Verified Customer

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Rafael had been an exemplary salesperson and human being. The attention is always on point and time management is valued. This is my third purchase from you and I always look forward to being taken care of The attention is always on point and time management is valued. This is my third purchase from you and I always look forward to being taken care of the right way. Thank you for your service. More

by Damaris Abad Verified Customer Verified Customer

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Rafael is a great salesman, He always sends us with a big smile in our face...thank you Rafael smile in our face...thank you Rafael More

by DIANAJUDITHLUNA Verified Customer Verified Customer

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Sin palabras! !.Un servicio excelente.Quedan pocos vendedores asi!!.Recomiendo al señor Rafael 100 por ciento.Gracias por su eficiencia !.Un servicio excelente.Quedan pocos vendedores asi!!.Recomiendo al señor Rafael 100 por ciento.Gracias por su eficiencia More

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As always, Rafael made the experience of changing car a smooth, painless experience, with full understanding of my wants and needs, and offered options that were within my expectations and budget. Then i smooth, painless experience, with full understanding of my wants and needs, and offered options that were within my expectations and budget. Then it was Zulimar Herrera, at the Financing Dept, who was very friendly and efficient. Them and the service Lexus always provide have kept me as a "captive customer" for the past 25+ years. More

by CASQUARE Verified Customer Verified Customer

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Just bought my second Lexus from Rafael and I seriously wouldn't even think of going to anyone else. I've even sent him a few referrals. He's patient and honest and there is none of that "car salesman" pit wouldn't even think of going to anyone else. I've even sent him a few referrals. He's patient and honest and there is none of that "car salesman" pitch or pressure. He'll work every angle to get you the best deal possible and it's been a pleasure dealing with him. More

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I had a very easy stress free experience leading my NX 350 . Rafael was extremely professional and patient, he did everything he could to get me the car I wanted . The finance gentleman was as well ver 350 . Rafael was extremely professional and patient, he did everything he could to get me the car I wanted . The finance gentleman was as well very helpful and understanding of my finances. Overall I had a very positive experience, I’m glad Rafael was my sells person, because of him I choose Lexus of Pembroke Pines over JM Lexus . Happy costumer. More

by tubelli72 Verified Customer Verified Customer

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My second time buying a car from Rafael. Great experience. I’m and out in a couple of hours. Thank you. Great experience. I’m and out in a couple of hours. Thank you. More

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Excellent service ! ! Rafael was very professional and attentive helping me with my best option. Had a great experience with every department .. ! Rafael was very professional and attentive helping me with my best option. Had a great experience with every department .. More

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Rafael has been awesome through my leasing experience, knowledgeable, attentive, patient, and a great advocate knowledgeable, attentive, patient, and a great advocate More

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