Rafael Mendoza
Rafael Mendoza at Ford of Kendall

Rafael Mendoza | Page 2

SERVICE ADVISOR

Ford of Kendall

15551 S Dixie Hwy
Miami, FL 33157

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4.8
95 Reviews
4.8

95 Reviews

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95 Reviews of Rafael Mendoza

November 12, 2024

Dealership Rating
Employee Rating

Ralph is the best, took care of me like I was family, I recommend ford of Kendall, best dealer experience I’ve ever had More

by Machelperera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Ford of Kendall responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 11, 2024

Dealership Rating
Employee Rating

Ralph service rep is best ever I’ve been servicing cars 50+ years and he is THE BEST, bar none More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Ford of Kendall responded

Hi Lawrence, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

November 09, 2024

Dealership Rating
Employee Rating

Ralph has always gone the extra mile for his customers Imke it a point to look for him More

by Rhshutterly
Service Time
Recommend Dealer
Yes
Nov 12, 2024

Ford of Kendall responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 09, 2024

Dealership Rating
Employee Rating

As soon as I got there service advisor Rafael helped me and took my truck to service department for maintenance, and every when fast , excellent customer service. More

by FINDTONYQ2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amalia R Klein

Nov 12, 2024

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 05, 2024

Dealership Rating
Employee Rating

I keep coming back to Ford of Kendall to service my car because the service is always exceptional. I always leave confident that my car is fixed properly. Mr. Mendoza not only addresses the problem I came More

by CRISKEANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Ford of Kendall, LLC as your first choice for service!

November 01, 2024

Dealership Rating
Employee Rating

I have been bringing my 2008 mustang GT to Kendall Ford for over a decade for maintenance and repairs. Raphael Mendoza has always been my service manager. I have never had less than exceptional service eve More

by Michael Hoadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frankie the mechanic

Nov 08, 2024

Ford of Kendall responded

Hi Michael, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 09, 2024

Michael Hoadley responded

My praise for you is well deserved. It is rare to find a place that makes me feel as safe as your service department. You always deliver as promised.

October 31, 2024

Dealership Rating
Employee Rating

Excellent service! Rafael Mendoza and rest of staff were so profesional and fast. I am very pleasant with results. More

by Jorge Palacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Ford of Kendall responded

Hi Jorge, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

October 27, 2024

Dealership Rating
Employee Rating

Never had a problem at that dealership , will keep having our trucks serviced there Carl H More

by WOLF1136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

October 26, 2024

Dealership Rating
Employee Rating

Raphael was super nice, helpful, and made sure my issue got fixed super quick. I would recommend Ford of Kendall. More

by Andreane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Ford of Kendall responded

Hi Andreane, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 25, 2024

Dealership Rating
Employee Rating

He was very helpful, also knowledgeable. When I got there my regular service writer was out to lunch and he stepped in to help me, keep up the good work!! More

by letyh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexander Garrido , Terry in service , she’s the best

Oct 31, 2024

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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