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Rafael Pena
Rafael Pena at Lithia Hyundai of Odessa
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Rafael Pena

Sales Professional

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.6
25 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

25 Reviews

Write a Review

25 Reviews of Rafael Pena

April 04, 2025

Dealership Rating
Employee Rating

People were very helpful and caring. They were willing to do whatever it took made us feel very comfortable while we were there. More

by Odessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Cordova, Theodore Schroeder

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Apr 07, 2025

Lithia Hyundai of Odessa responded

Thank you for sharing your experience with us. We're delighted to hear that our team was helpful and made you feel comfortable during your visit. Providing exceptional service is our priority, and your feedback is greatly appreciated.

November 03, 2024

Dealership Rating
Employee Rating

They have really good customer service and made me very happy with my new car More

by LEONAANDERSON02.LA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Cordova

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Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Leona. We are thrilled to hear that you are happy with your new car and that our customer service met your expectations. If you have any further feedback or questions, please don't hesitate to reach out.

November 02, 2024

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Employee Rating

Customer service was excellent from beginning to end. Every single person made me feel important. More

by WELTON.BLAYOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Theodore Schroeder

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Nov 07, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback with us, Welton. We are thrilled to hear that you had an excellent experience with our team and that you felt important throughout your visit. Your satisfaction is our top priority, and we look forward to serving you again in the future.

October 04, 2024

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Employee Rating

Dealership it's awesome people and everyone we have good experience with new car thanks to everyone More

by RAULLOPEZ9859
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Issac Sanchez, Amy Cordova, Elias Ramirez, Jonathan Aguilar, Nicolas Thomas, Nicole Stanfield, Paulina Mendoza, Eric Munoz , Theodore Schroeder

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June 21, 2024

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Employee Rating

Great customer service. Was impressed how timely and efficient they were. Did not have any doubts on there trustworthy and honesty. I will go back More

by ANTONIOPM8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Issac Sanchez

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Jun 28, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, ANTONIOPM8. We are pleased to hear that you were impressed with our customer service and that you found our team to be timely, efficient, trustworthy, and honest. We look forward to welcoming you back in the future.

June 03, 2024

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Employee Rating

Love the way they work with me and treat me like if i were the only customer they have the sales person was wonderful to me thank you so much More

by TEXAS.MAIDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 04, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you felt well taken care of and valued during your visit. Our team strives to provide exceptional customer service to all of our customers. We appreciate your kind words and look forward to serving you again in the future.

May 29, 2024

Dealership Rating
Employee Rating

Very courteous to. Theirs Pilgrimage will recommend you more customers my family is really enjoying the mcar More

by BARBARASHANKLIN50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richardo Fuentes , Mary Galeas, Hope Luna, Rj Peroutka, Vianey Serna

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May 31, 2024

Lithia Hyundai of Odessa responded

Thank you for your kind words, BARBARASHANKLIN50. We are thrilled to hear that you and your family are enjoying your new car. We appreciate your recommendation and look forward to serving you again in the future.

May 26, 2024

Dealership Rating
Employee Rating

Friendly and helpful place to visit for service though busy most all the time but pleasant More

by ARNOLD-SALINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2024

Lithia Hyundai of Odessa responded

Thanks for the kind review! We hope to see you again soon!

May 25, 2024

Dealership Rating
Employee Rating

This is the third car I’ve bought from Lythia in Odessa. Their service department is outstanding, I highly recommend recommend this dealership. Rafael Pena sold me this last car, he was very helpful an More

by GEORGIA8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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May 31, 2024

Lithia Hyundai of Odessa responded

We hope to see you again soon. Until then, take care!

May 04, 2024

Dealership Rating
Employee Rating

They always provide great customer service and help answer any questions I may have regarding my service. More

by ALBAUGHKRISTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Richardo Fuentes

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May 06, 2024

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our service team. We are glad to hear that you found our customer service to be great and that we were able to help answer your questions. We appreciate your feedback and look forward to serving you again in the future.

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