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Rafael Rivera
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12 Reviews
12 Reviews
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12 Reviews of Rafael Rivera
October 30, 2023
Bought a used car and unfortunately there were issues. But the Heiser team really stepped up and now I’ll be a loyal customer. But the Heiser team really stepped up and now I’ll be a loyal customer. More
by pmic66
Verified CustomerOther Employees Tagged: Amy Elertson , Hadeel Abujaber
Helpful 
October 25, 2023
Always get to the problem without adding a lot of cost to the repair. Great place to take your car or truck. the repair. Great place to take your car or truck. More
by rc51
Other Employees Tagged: Brian Crandall, Jason Clark , PJ Geboy, Keith Jacobsen
October 10, 2023
Was t really informed to what was going on. I had to ask all the time. Not one update, disappointed. Wasted a whole day there when it was supposed to be around 3 hrs. And in the waiting room I had to ask all the time. Not one update, disappointed. Wasted a whole day there when it was supposed to be around 3 hrs. And in the waiting room, I got a cup of coffee and had ants in my cup. Told the receptionist and they didn’t even go check. The really got me going. I think someone should have checked. But nothing like nothing ever happened. I was going to upgrade my vehicle there. But won’t go there again. Disappointed customer More
by MMCUSTOM33
Other Employees Tagged: Brian Crandall, Megan Shulta , Ben Jarvis, Quinn Mihalski, Dawn Riedel, Mary Ann Scaffidi, Service Team
September 06, 2023
This dealership used aftermarket parts on my car but told my insurance company that they would be using Lincoln parts. The collision center denied it. I came back three times with regards to the hood until t my insurance company that they would be using Lincoln parts. The collision center denied it. I came back three times with regards to the hood until the general manager took over and they finally replaced the hood .They gave false information to Carfax regarding odometer reading. The general manager never called me back after replacing the fake hood with a Lincoln car hood. I called for days on end trying to report my odometer reading, They denied giving the wrong odometer reading to Carfax until Carfax sent a email and informed me that they indeed receive the odometer reading information from Heiser Chevrolet. Heiser Chevrolet had added on 50,000 miles more than what my SUV odometer stated, my odometer read 41,000 miles they heiser Chevrolet said I had 91,000 miles. I spent with them $16,000 for repairs and it was just a fiasco from start to finish. The folks and Collision Centet was very hostile and spoke with me very abrasive Lee and moments I am afraid to drive the car and I informed Collision Centet that I was afraid to drive it so I don’t know what they may or may not have done to it. I don’t find them to be trustworthy at all. More
by JHELEN353
Other Employees Tagged: Andy Schallitz
August 31, 2023
The service staff at this dealership is top notch! They take care of everything I need on my off brand vehicles. They have some new advisors, but you can tell they care. They take care of everything I need on my off brand vehicles. They have some new advisors, but you can tell they care. More
by PETECOONEY85
Other Employees Tagged: Brian Crandall, Megan Shulta, Asha McDaniel, Andy Schallitz , Keith Jacobsen, Quinn Mihalski, Service Team, I’m bummed I forgot his name, but the guy that sits in Mike’s old desk was great!!!
May 06, 2023
Did exactly what they said they would do. Extremely satisfied. Salesman, Steve was very helpful. My thanks to all. Extremely satisfied. Salesman, Steve was very helpful. My thanks to all. More
by TOOCOLD419
Other Employees Tagged: Steven Shelton , James Priewe, Service Team
April 28, 2023
I will never shop at this dealership or recommend this dealership to any friends or family. dealership to any friends or family. More
by JBANDOSZESKI
Other Employees Tagged: Brian Crandall, Maureen Ferguson-Calmes, David Shepard, Brad Sterling , Samantha Calmes, Quinn Mihalski
April 10, 2023
Very good experience, clean, professional and very thorough would recommend to anyone looking to have work done on their vehicle thorough would recommend to anyone looking to have work done on their vehicle More
by rcalmes06
Other Employees Tagged: Brian Crandall, Maureen Ferguson-Calmes , Quinn Mihalski, James Priewe, Mary Ann Scaffidi, Service Team
December 21, 2022
Ever time I bring my car in for service I'm always well taken care of taken care of More
by PALIIFUA73
Other Employees Tagged: Brian Crandall, Maureen Ferguson-Calmes, Megan Shulta , Samantha Calmes, Mike Catanese, PJ Geboy, Keith Jacobsen, Quinn Mihalski, Service Team
Dealership Inventory (172 Vehicles)
2024 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive
