Rafael Valdez
Rafael Valdez at Jenkins Hyundai of Leesburg

Rafael Valdez | Page 12

Service Advisor

Jenkins Hyundai of Leesburg

9145 US Highway 441
Leesburg, FL 34788

Contact Me
not yet
rated
129 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

129 Reviews

Write a Review

129 Reviews of Rafael Valdez

September 14, 2021

Dealership Rating
Employee Rating

Work completed in the one hour estimated time. Comfortable waiting area and friendly personnel. End More

by peterdora@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Jenkins Hyundai of Leesburg responded

Thank you for your valuable feedback. We appreciate your business and your positive review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_deroker@jenkinscars.com 352-326-3585 (ext.4353)

September 08, 2021

Dealership Rating
Employee Rating

Always promptly checked in and confirmed what services will be performed and the cost of the services. Service personnel are always friendly, courteous and knowledgeable. More

by rheimbach47
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tom Schettino, Tyler and Melanie

Sep 09, 2021

Jenkins Hyundai of Leesburg responded

Thank you for your generous feedback. We appreciate your business and your five-star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

September 04, 2021

Dealership Rating
Employee Rating

They did a wonderful job the service was very professional I took my car in they got to it right away I was there maybe an hour and I got an oil change and tire rotation in a car wash but exceedi More

by Bob Miller ( Robert Miller)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ronald Baraso , John Brewster, Christopher Collis, Kimberly Crews, Tom Schettino, The young lady at the service desk did a wonderful job she was very polite very courteous very professional

Sep 06, 2021

Jenkins Hyundai of Leesburg responded

We appreciate your positive feedback and are delighted to know that you enjoyed your recent service experience. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

September 03, 2021

Dealership Rating
Employee Rating

EXCELLENT PROFESSIONAL CUSTOMER SERVICE. I WOULD HIGHLY RECOMMEND JENKINS HYUNDAI SALES AND SERVICE.. THE STAFF IS VERY PROFESSIONAL, COURTEOUS AND KNOWLEDGEABLE. KEEP UP THE EXCELLENT WORK More

by jdseal
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tom Schettino, AND A VERY NICE PROFESSIONAL LADY I DO NOT HER NAME

Sep 06, 2021

Jenkins Hyundai of Leesburg responded

Thank you so much for your positive feedback. We appreciate your five-star review. Best Regards, Tricia Derocker Cutomer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

Sep 07, 2021

jdseal responded

You are most welcome. I will continue to be your customer and highly recommend Jenkins Hyundai

August 11, 2021

Dealership Rating
Employee Rating

Service Advisor Rafael Valdez was extremely helpful, professional and knowledgeable. I will definitely be coming back for service visits in the near future. Thank you Rafael! More

by jimfrye01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 02, 2021

Dealership Rating
Employee Rating

Everyone took great care of me. Rafael Valdez was amazing to work with. And HT was helpful giving me a ride. Thank you so very much! More

by Whip813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Jenkins Hyundai of Leesburg responded

We appreciate your valuable feedback. Thank you for the five star review. Best Regards, Tricia DeRocker Customer Relations Manager tricia_Derocker@jenkinscars.com 352-326-3585 (ext.4353)

July 30, 2021

Dealership Rating
Employee Rating

The service was great. The people were honest. and The service was great. The people were honest. and upfront. They were very nice not xxxxx, I have been there for my last 2 cars. More

by jamescondella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny Mathis , Tiffany Ausserlechner, Denzel Crabtree, Matthew "Tiny" Enix, Ty Gould, Angel Granados, Jimmy Green, Tom Schettino, Tiffany

Jul 30, 2021

Jenkins Hyundai of Leesburg responded

Thank you for your five-star review and your patronage to the Jenkins Family. We appreciate your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

July 26, 2021

Dealership Rating
Employee Rating

Rafael kept me advised at every turn. He also went out of his way to make sure I got a rental car quickly and with no problems. His customer service skills are exceptional. The repair and rental were co More

by ellenhuber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2021

Jenkins Hyundai of Leesburg responded

Thank you for your valuable feedback. We are delighted to know that Rafael took excellent care of you during your service visit. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (ext.4353)

July 20, 2021

Dealership Rating
Employee Rating

My service advisor, Rafael Valdez was excellent. He listened and assisted me with everything to have my vehicle serviced properly. He was very kind and I appreciate all he did. More

by Regina & Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Jenkins Hyundai of Leesburg responded

We are delighted to know that Rafael provided you with an excellent service experience. We appreciate your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

July 20, 2021

Dealership Rating

Raphael is an outstanding service writer. Got the car in on time, advised me of maintenance status and got the car back to me on time More

by Wfes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Jenkins Hyundai of Leesburg responded

Thank you for your five-star review. We appreciate your business. Best Regards, Tricia DeRocker Customer Relations Manager tricia_derocker@jenkinscars.com 352-326-3585 (Ext.4353)

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