Rafael Villamil | Page 15

Our salesman was great. He spent a lot of time with us. Thanks Rafael for being patient. Thanks Rafael for being patient. More

by Chris Verified Customer Verified Customer

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After writing a review, I was told to give dealer time to answer by 8/16/21, well I waited and still waiting. Now they do not to respond my requests regarding car price not as advertised on their web site. answer by 8/16/21, well I waited and still waiting. Now they do not to respond my requests regarding car price not as advertised on their web site. Again, shoppers WATCH OUT and take time to read other reviews Grace Trujillo More

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Great service. Eric was very kind and understanding of my situation and help me and my family find the perfect car to fit our needs. situation and help me and my family find the perfect car to fit our needs. More

by perdomojeanne Verified Customer Verified Customer

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Very nice dealership and very easy to work with! I would definitely recommend this dealership to all my friends and family. I will call them in the future. definitely recommend this dealership to all my friends and family. I will call them in the future. More

by RODERICKE9 Verified Customer Verified Customer

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Excellent team to work with and great service. Everyone was helpful, knowledgeable and courteous. I got a great deal on two of my recent purchases was helpful, knowledgeable and courteous. I got a great deal on two of my recent purchases More

by MVALEN9292 Verified Customer Verified Customer

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They didn't offer a test drive. And when I signed my paperwork called me to pick up a 2nd key then tried to take the vehicle back stating they didn't get financing. This dealership is a joke. I would no paperwork called me to pick up a 2nd key then tried to take the vehicle back stating they didn't get financing. This dealership is a joke. I would not recommend shopping here. More

by rsaucedo82 Verified Customer Verified Customer

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Do not buy from hereWhen I first spoke to the sales Do not buy from here When I first spoke to the sales person Rafael, he assured me that he would get me the best deal possible. I sent my wife and f Do not buy from here When I first spoke to the sales person Rafael, he assured me that he would get me the best deal possible. I sent my wife and father to go view the vehicle, do to me being over 1000 miles away for work. The truck drove great and there wasn’t many issues with it besides the broken mirror on the driver side, the mirror didn’t work on the passenger side, it was missing a chrome cover on the mirror, and the inside and out were filthy. The sales person was aware of these problems and told my wife they would be fixed before I came down to trade my vehicle. Working with Albert from finance was the worst experience I’ve ever had. He never returns my phone calls and just wants to hurry the process to get me out of his office. BTW he made my wife sit in his office for 5 hours and barely spoke a word to her. I had to call the sales person to get some information. When I arrived the car was half cleaned and the mirror on the driver side was only done. I had to leave my vehicle again for another week to get the passenger side mirror done ( it sat in the parking lot for 3 days before a tech could look at it) and they told me they would not replace the chrome cover seeing it’s a original part and I would be responsible for replacing it. It is upsetting that all this could have been fixed before I came to pick up my vehicle but all it shows me is that the people working for this dealership do not care about anyone and making sure the customer is happy. All they care about is making money and ripping off the customer. I will never buy from this dealership again and I will gladly tell everyone one I know to stay away. More

by AGLIDER21 Verified Customer Verified Customer

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Heidi was great to work with, no high pressure and got the deal done. Rafael was efficient with the paperwork and worked with me on the needs to get this done the deal done. Rafael was efficient with the paperwork and worked with me on the needs to get this done More

by PAPA_WALKER1 Verified Customer Verified Customer

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Ok detailing is not the best inside or out, otherwise everything else was good. Would tell others about sales not so much on others. Ok everything else was good. Would tell others about sales not so much on others. Ok More

by PDSHYKES60 Verified Customer Verified Customer

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I had a great experience. I Called in advance to coordinate the vehicle and price and terms. When I arrived, the car was ready and everything happened as expected. coordinate the vehicle and price and terms. When I arrived, the car was ready and everything happened as expected. More

by gmgullia Verified Customer Verified Customer

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