Rafael Villamil | Page 16

I wish the online pricing was a little more honest, I was given a price online and when I arrived and started pricing they gave me a totally different price. I was qualified for some of the incentive require given a price online and when I arrived and started pricing they gave me a totally different price. I was qualified for some of the incentive required to receive that price, Once i requested that price I was told that then they would give me less for my trade off. I never had issues before when purchasing a vehicle. If thats the price that was showing on the site and I qualified why couldn't they honor it. Instead of trying to give me less after asking for it for my trade in. More

by COCOBICE Verified Customer Verified Customer

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My salesman Rafael made it a great experience very knowledgeable easy to work with and got me a great deal. The whole crew there made it all quick and painless. Thank you knowledgeable easy to work with and got me a great deal. The whole crew there made it all quick and painless. Thank you More

by billyc2524611 Verified Customer Verified Customer

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No pressure to buy. Awesome sales people. Would purchase again again More

by PDSHYKES60 Verified Customer Verified Customer

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Terrible experience at Quebedeaux. I was lied to repeatedly by multiple associates and wasted hundreds of dollars making trips back for work on my vehicle. repeatedly by multiple associates and wasted hundreds of dollars making trips back for work on my vehicle. More

by LIVETOHUNT327 Verified Customer Verified Customer

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We went into the dealership on a Saturday and the first salesman we encountered was not helpful at all and acted like we were a waist of his time. We hadn’t planned on buying from Quebedeaux at that point. salesman we encountered was not helpful at all and acted like we were a waist of his time. We hadn’t planned on buying from Quebedeaux at that point. But the Jeep I wanted was there. Even after shopping around. When we went back Rafael helped us out and he was amazing. Patient and helpful. Willing to work with us every step of the way. The only thing I am not happy about is having to wait after purchase for the vehicle to be ready to go home. However I understand that is the nature of buying used, at least in this case. I do appreciate them taking the time to make sure my Jeep was in good shape. All the “scores” are due to Rafael being awesome. More

by AMBERLEIGH520 Verified Customer Verified Customer

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Great team! Process is easy and fun. Constant communication and kept us updated on every step. I will be referring all my friends and family. We will be back. communication and kept us updated on every step. I will be referring all my friends and family. We will be back. More

by CISCOZALEZ Verified Customer Verified Customer

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Rafael Villamil was an excellent salesman. He was friendly, professional, and thorough. He did not pressure us and was willing to answer all our questions. I believe he got us a fair deal on our trad friendly, professional, and thorough. He did not pressure us and was willing to answer all our questions. I believe he got us a fair deal on our trade-in and worked hard to get us through the paperwork in a timely fashion. He also returned our phone calls and met with us when it was time to pick up our vehicle. Super guy! EXCELLENT salesman! More

by KJAG90 Verified Customer Verified Customer

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The sales team has been great however the truck I purchased is still in their service center it has a bad fluid leak and they are trying to fix it. I purchased the truck in April around the 17th. I purchased is still in their service center it has a bad fluid leak and they are trying to fix it. I purchased the truck in April around the 17th. I had to wait until the 20th to pick it up that's when we found the leak we took it back it was there for a week called they said it was fixed picked it up on the 27th and had to take it right back it is still leaking. Still waiting Patiently for a call as to when the truck will be available for us. They came through and got my truck fixed. Been driving the truck for a week now and not a drop of fluid has leaked from it. Very happy I waited for the service center to get it fixed. More

by TJBACALSKI2018 Verified Customer Verified Customer

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Every one was super nice and friendly. I was so impressed on how well they worked with me! I couldn’t believe the price and rate I received and I want to thank the Cisco Manager for being outstanding. on how well they worked with me! I couldn’t believe the price and rate I received and I want to thank the Cisco Manager for being outstanding. More

by INGRIDBUTLER Verified Customer Verified Customer

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0 stars, worst experience ever buying a vehicle, the Jeeps left headlight was out, the front right ball joint was metal on metal, it wasn’t detailed it still had hair and food particles from previous ow Jeeps left headlight was out, the front right ball joint was metal on metal, it wasn’t detailed it still had hair and food particles from previous owner and caked on mud underneath the Jeep. I took it back the following day and I was provided a rental car with the brake light out while I waited for the Jeep to be repaired, when I got it back I took it to another mechanic for safety inspection to find out it has no sway bar in the front which was not disclosed when I purchased it and that explains why it shakes on the freeway or why the wheel jerks when hitting any bump and when I informed the dealership about no sway bar I was informed that information doesn’t have to be disclosed and they are refusing to do anything about the major safety issue. They don’t care about there customers or their safety and it’s all about the money for them. Investing $30,000 on a vehicle and I was told “just pay to get a sway bar installed” is a joke! also I found out there’s a recall on the passenger side airbag. How is it okay to sell a vehicle with a airbag recall and no sway bar? Having my daughter in a unsafe vehicle that I purchased through a “pre certified” dealership is not okay! Very unsatisfied with how I’ve been treated through this car buying process and the end result! My Facebook, Instagram, KOLD News, BBB and my attorney will be notified of how this dealership allowed me to drive off there lot 4 times in a unsafe vehicle and is still not making it right by fixing the issue. More

by ALARRIVA3 Verified Customer Verified Customer

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