Ragina Fitz | Page 16

The overall service from start to finish was wonderful. As always, Ragina was exceptional. I really appreciate her thoughtfulness. As always, Ragina was exceptional. I really appreciate her thoughtfulness. More

by jjgriffi501 Verified Customer Verified Customer

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Ragina and Preston from parts were both very good and I was pleasantly surprised not to run in to some sort of customer service aggravations as a result of the ownership change. However, in the course of o was pleasantly surprised not to run in to some sort of customer service aggravations as a result of the ownership change. However, in the course of our service we had to replace two tires and wound up waiting 3 days to get them delivered. If the dealership is going to take on tire sales as a revenue stream I would suggest you get your supply chain and support up to speed. I had never had this issue with previous tire buys prior to the change of ownership. More

by tcb308 Verified Customer Verified Customer

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The service from making the appointment to picking up the car was exceptional. Mr. Hoke was helpful and knowledgeable. The communication was excellent. Thank you car was exceptional. Mr. Hoke was helpful and knowledgeable. The communication was excellent. Thank you More

by PAULASIMPSON1353 Verified Customer Verified Customer

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The service was good but, the wait time was longer than I expected and the cost of my service was double what I had thought it would be expected and the cost of my service was double what I had thought it would be More

by JRJHART Verified Customer Verified Customer

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I have been coming to MB of Midlothian for at least 15 years. Regina Fitz is the best service rep I have encountered. years. Regina Fitz is the best service rep I have encountered. More

by fwillie123 Verified Customer Verified Customer

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Another great service visit with Mercedes-Benz of Midlothian. I really appreciate no pressure to approve repairs I didn't want. Midlothian. I really appreciate no pressure to approve repairs I didn't want. More

by MICHNINA Verified Customer Verified Customer

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Very unprofessional experience completely confused of how their service department starting from the top to the service writer still waiting to talk to a service manager in any capacity very disappointed ☹️ their service department starting from the top to the service writer still waiting to talk to a service manager in any capacity very disappointed ☹️ More

by TICO77772003 Verified Customer Verified Customer

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Always welcoming to a diverse community. Transparent and courteous. Cannot ask for more. We cannot wait until our next interactions. Transparent and courteous. Cannot ask for more. We cannot wait until our next interactions. More

by LCO Verified Customer Verified Customer

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Ms. Regina was very courteous and was very attentive to my vehicle needs. She’s a keeper. my vehicle needs. She’s a keeper. More

by THEODORE9691 Verified Customer Verified Customer

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Ragina was very helpful and we resolved the issue we were having with the car. having with the car. More

by FINLEYWOODWARD Verified Customer Verified Customer

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