Ralph Clement | Page 26

Above and Beyond The price was right and the service was top notch. Ralph Clement went out of his way to ensure my satisfaction and I would recommend Gates to anyone l The price was right and the service was top notch. Ralph Clement went out of his way to ensure my satisfaction and I would recommend Gates to anyone looking for a GMC, Buick, or Nissan. You just don't get that typical car dealer/salesman feel at Gates, which is a testament to their dedication, honesty, and customer service. 5 Stars! R. Miller Albany, NY More

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Excellent Test Drives, Thorough Explanation, Great Finances The sales people are welcoming and positive. The premises and interior are clean and neat. The inventory of cars is diverse and large. We thoroughly t The sales people are welcoming and positive. The premises and interior are clean and neat. The inventory of cars is diverse and large. We thoroughly test drove three models with Ralph Clement putting them through the paces and allowing both me and my husband to each drive on separate loops with city, hills, and highway road surfaces. Ralph explained every feature allowing us to find the best fit for me and my husband. He found a good collection of discount incentives to help us with the cost. Nick Truax found us a financing package that was ideal for us. These incentives brought our trade-in allowance up to our expectation based on the Black Book tool which was more generous than the Blue Book tool used by the sales manager. The team detailed the new car beautifully and Ralph gave us a comprehensive expert orientation to our vehicle and its high technology features. This was an outstanding experience! More

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Versa Note Gates, and in particular Ralph Clement were extremely easy to deal with, and he went far beyond the call of duty when getting our vehicle prepared. G Gates, and in particular Ralph Clement were extremely easy to deal with, and he went far beyond the call of duty when getting our vehicle prepared. Gates is extremely professional, dealership is clean and inviting, and it is easy to see why they are so successful. Gates works hard for your business and is extremely customer focused. More

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Great experiane Everyone was very professional and courteous everything got done in a timely matter also liked that you were open on Sundays shop was very clean and Everyone was very professional and courteous everything got done in a timely matter also liked that you were open on Sundays shop was very clean and tidy service department looked very professional More

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Great time buying a car We were very happy with our car buying experience. The salesman made it, believe it or not, a fun process and was able to get us in the Altima we want We were very happy with our car buying experience. The salesman made it, believe it or not, a fun process and was able to get us in the Altima we wanted at the price we wanted. I would highly recommend this dealership. More

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Not our 1st satisfied experience! Look no further. Do your homework and you'll land at Gates for your next car purchase. Over 2 dozen cars purchased at Gates and this time topped the Look no further. Do your homework and you'll land at Gates for your next car purchase. Over 2 dozen cars purchased at Gates and this time topped them all. Service + no hassle price = Ralph Clement and his top notch professionalism. The deal was so good, my family leased a second car within 5 days from each other. You'll find none better than Ralph and the entire crew at Gates, thanks again. Search around and your sure to land at Gates after all said. Or, save your time and energy, make Gates your first stop. Amazing offer from Ryan and Ralph! More

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Amazing! The service was great! Everyone was so nice and helpful! This is the first car That is mine and I know Gates will help! I will mention Gates to everyo The service was great! Everyone was so nice and helpful! This is the first car That is mine and I know Gates will help! I will mention Gates to everyone I know! More

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Excellent Car Buying Experience Our experience with Gates was excellent. We bought a 2015 Buick Encore from Ralph Clement. Ralph is a very knowledgeable salesman and helped to make o Our experience with Gates was excellent. We bought a 2015 Buick Encore from Ralph Clement. Ralph is a very knowledgeable salesman and helped to make our buying experience a pleasant one. He takes the time to show and tell you every detail that is important. Thanks Ralph!! Special Thanks to George Mayo III for doing an outstanding job on Simonizing our Encore. Thanks George!! More

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Great experience would recommend to anyone They have a bit of everything for everyone as far as cars,trucks & vans go... great staff very friendly and helpful for the purchase of the car that I They have a bit of everything for everyone as far as cars,trucks & vans go... great staff very friendly and helpful for the purchase of the car that I'm in now and I thoroughly love everything about the vehicle. .. great job guys More

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Wonderful Experience in purchasing a car. We have purchased 3 vehicles thru Gates. Our favorite dealer is Ralph Clement. He is friendly, informative and helpful. We enjoy a certain friendsh We have purchased 3 vehicles thru Gates. Our favorite dealer is Ralph Clement. He is friendly, informative and helpful. We enjoy a certain friendship with him and know many of the employees there. We have had great service and feel welcome every time we come thru the door. I would recommend Ralph Clement to my friends, and family any time as well as Gates. We have been treated like family since the first time we came there, and of course we know the Older Gates Family as well, so that is why we went there to purchase our vehicles, as we always get the service and deal we are looking for. More

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