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Ralph Lopez
Ralph Lopez at M.K. Smith Chevrolet

Ralph Lopez

Finance Manager

M.K. Smith Chevrolet

12845 Central Ave
Chino, CA 91710

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4.9
31 Reviews
4.9

31 Reviews

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31 Reviews of Ralph Lopez

October 23, 2025

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Employee Rating

We had a very good experience. Jasmin was awesome! So was the gentleman who finished the sale for us(sorry, do not recall his name). We will be recommending! Thanks again for an ea More

by jknelson10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jasmin Diaz, Jesse Gutierrez

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Oct 24, 2025

M.K. Smith Chevrolet responded

Thank you for your review! We're thrilled to hear that you had a great experience at M K Smith Chevrolet and that Jasmin, along with our team, made the car-buying process easy for you. Your recommendation is appreciated, and we look forward to assisting you again in the future! Sincerely, The M. K. Smith Chevrolet Team

October 03, 2025

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Employee Rating

Everyone we delt with was terrific. Ivan went above and beyond to meet our needs! More

by dougspriggs316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Zelfo

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Oct 03, 2025

M.K. Smith Chevrolet responded

Thank you for your review, Doug! We're happy to hear you had such a positive experience at M K Smith Chevrolet, and we're especially glad that Ivan was able to go above and beyond for you. We truly appreciate your feedback and hope to see you again soon. Sincerely, The M. K. Smith Chevrolet Team

August 13, 2025

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We had a great experience! Our salesman Luis “Cowboy” was very knowledgeable and positive in finding exactly the right car we were looking for! Thank you to Luis “Cowboy” and t More

by solissophia6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, JOSE LUIS ONTIVEROS

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Aug 14, 2025

M.K. Smith Chevrolet responded

Thank you so much for your wonderful review, Sophia! We're pleased to hear that you had a great experience and that Luis "Cowboy" was able to help you find the perfect car. Our team at M K Smith Chevrolet is dedicated to providing excellent service, and your kind words mean a lot to us. We hope to see you again soon! Sincerely, The M. K. Smith Chevrolet Team

August 09, 2025

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Employee Rating

Luis "cowboy" and Jesse made the experience smooth, quick and friendly, from start to finish. This is the 3rd vehicle I've purchased from them, 2 of them with Mr. Cowboy and he was on top of his game by kee More

by noegc3723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Gutierrez, JOSE LUIS ONTIVEROS

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August 08, 2025

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Employee Rating

Very good people salesman work hard and talked in to getting my family into a car. More

by g3no024
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Davis, Marc Smith, Jasmin Diaz, Todd Smith

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Aug 08, 2025

M.K. Smith Chevrolet responded

Thank you for your feedback! We're happy to hear you had a great experience with our team at M K Smith Chevrolet. It's our goal to help families find the right vehicle, and we're glad we could assist you. We look forward to seeing you and your family again soon. Sincerely, The M. K. Smith Chevrolet Team

July 30, 2025

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Employee Rating

Everyone was very friendly and welcoming. Jasmin was very helpful. Just an all around good experience and would recommend this dealership and Jasmin to anyone. Thank you for a great buying ex More

by oscarmj81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jasmin Diaz, Javier Marquez

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Jul 31, 2025

M.K. Smith Chevrolet responded

Thank you for your kind words, Oscar! We’re delighted to hear that you had a great experience at M K Smith Chevrolet and that Jasmin was able to assist you. Your recommendation means a lot to us! We look forward to helping you again in the future. Safe travels in your new vehicle! Sincerely, The M. K. Smith Chevrolet Team

July 25, 2025

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Employee Rating

Jose Basquez was very helpful from the beginning and he was there at all times till I signed the contract good experience 👍🏼😁 More

by perezvidal4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Vazquez

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Jul 25, 2025

M.K. Smith Chevrolet responded

Thank you, Perez! We are glad that Jose was able to assist you throughout your experience at M K Smith Chevrolet. We strive to provide excellent service from start to finish. We hope to see you again soon. Sincerely, The M. K. Smith Chevrolet Team

July 07, 2025

Dealership Rating
Employee Rating

I was sold a car with a bust driver door lock. Very to Shocking to learn that this was not repaired before the car was sold to someone. More

by Newman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jesse Gutierrez, LUKE KETELSLEGER

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Jul 08, 2025

M.K. Smith Chevrolet responded

Thank you for sharing your experience with us. We understand that discovering a malfunctioning driver door lock after purchasing your vehicle is frustrating. At M K Smith Chevrolet, we strive to ensure our vehicles meet high standards before they are sold. We appreciate your feedback, as it helps us improve our process. Please feel free to contact us directly so we can discuss this matter further. Sincerely, The M. K. Smith Chevrolet Team

June 22, 2025

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Employee Rating

Cowboy is a very enthusiastic salesperson. We had fun buying a new car from MK Smith. More

by YBAROSE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Jun 23, 2025

M.K. Smith Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you had a fun experience buying your new car from M K Smith Chevrolet. Cowboy is indeed a fantastic salesperson, and we’re glad he made your visit enjoyable. We look forward to seeing you again soon! Sincerely, The M. K. Smith Chevrolet Team

June 13, 2025

Dealership Rating
Employee Rating

Wasn't pushy and tried to give me the best deal possible at the time. More

by chrisyoungdc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 13, 2025

M.K. Smith Chevrolet responded

Thank you for your review, Chris! We're glad to hear that you felt comfortable during your visit to M K Smith Chevrolet. We always strive to provide our customers with the best possible deals without any pressure. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, The M. K. Smith Chevrolet Team

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