Ralph Marcum
Ralph Marcum at Byers Volvo Cars

Ralph Marcum | Page 2

New Car Sales Manager

Byers Volvo Cars

301 N Hamilton Rd
Columbus, OH 43213

Contact Me
4.9
61 Reviews

Dealership Experience

17 yrs, 5 mos

Industry Experience

17 yrs, 5 mos

4.9

61 Reviews

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61 Reviews of Ralph Marcum

February 05, 2026

Dealership Rating
Employee Rating

This is my second review only because my experience keeps getting better. Their customer service after purchase has been fantastic. I may never buy a car anywhere else More

by donneill4686
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Zambito

Feb 06, 2026

Byers Volvo Cars responded

Thank you so much for taking the time to share your continued positive experience. We are thrilled to hear that our customer service has met your expectations even after your purchase. It means the world to us that you would choose us again for your future car needs. We look forward to seeing you next time!

January 23, 2026

Dealership Rating
Employee Rating

Long process Took a long time to get through the process, almost walked out from finance department due to everything he said could go along with the car to sell other products really made me nervous. I've n More

by Patrick Ford
Recommend Dealer
Yes

Other Employees Tagged: Ralph Marcum

Jan 28, 2026

Byers Volvo Cars responded

Thank you for your honest feedback. We are sorry to hear that the financing process made you feel uncomfortable and took longer than expected. We aim to be thorough when explaining options, but never want our customers to feel pressured or nervous. We appreciate you bringing this to our attention so we can improve the experience for future guests. If you have any further questions about your purchase, please feel free to reach out.

January 03, 2026

Dealership Rating
Employee Rating

Attentive, thorough, and kind. Ralph was great at being a person to talk with about what I wanted, but didn't give me the salesperson vibe. I'd buy from him again. More

by lydia_kelley
Recommend Dealer
Yes

Other Employees Tagged: Ralph Marcum

Jan 06, 2026

Byers Volvo Cars responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

January 02, 2026

Dealership Rating
Employee Rating

Ralph and Kevin both were amazing to work with! I love my XC90! I would highly recommend Ralph to anyone buying a Volvo. More

by crystaldparrish19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Pugh

Jan 06, 2026

Byers Volvo Cars responded

Thank you for your 5-star review! Your support means the world to us, and we’re thrilled to hear you had such a wonderful experience. We're always here if you need anything and look forward to assisting you again in the future

October 29, 2025

Dealership Rating
Employee Rating

Ralph did a great job ! He was supportive and very attentive and responsive to my requests More

by celso_duarte
Recommend Dealer
Yes

Other Employees Tagged: Ralph Marcum

Oct 30, 2025

Byers Volvo Cars responded

Thank you for sharing your positive experience! We are so happy to hear that Ralph provided you with supportive and attentive service. We will be sure to pass along your kind words to him. We look forward to working with you again soon

September 26, 2025

Dealership Rating
Employee Rating

They make car buying easy. They way back when did. A+++ operate like the dealers More

by ron@dirtco.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Stygler

Sep 29, 2025

Byers Volvo Cars responded

Thank you so much for the fantastic review! We're thrilled to hear that we made your car-buying experience easy and straightforward. That's exactly what we aim for with every customer. We appreciate you taking the time to share your feedback and hope to see you again in the future!

August 30, 2025

Dealership Rating
Employee Rating

I've bought multiple cars from this dealership. Feel like I got a fair deal everytime. More

by duicop22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Stygler , Mark Geeding

Sep 12, 2025

Byers Volvo Cars responded

Thank you so much for your continued trust in our dealership! It means the world to us that you keep coming back and feel confident in the value we provide. Your loyalty is truly appreciated, and we look forward to helping you with your future automotive needs.

August 24, 2025

Dealership Rating
Employee Rating

So easy, Ralph was great to work with! Best deal out there! Bought the car from Cleveland and had it delivered. We keep coming back! More

by jim.vargo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 25, 2025

Byers Volvo Cars responded

Thank you for your wonderful feedback! We're so happy to hear that Ralph provided a great and easy car-buying experience. It's fantastic that you chose us again, even from Cleveland. We truly appreciate your loyalty and look forward to assisting you in the future.

August 20, 2025

Dealership Rating
Employee Rating

Ralph was so helpful! He was patient while explaining new parts of my Volvo, and extremely thorough. He followed up with me if I had questions and told me to call him abou More

by margyfm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Geeding

Aug 21, 2025

Byers Volvo Cars responded

Thank you for sharing your positive experience with Ralph! We're so glad to hear he was patient and thorough in helping you with your Volvo. Our team is dedicated to providing excellent service, and it's wonderful to know we've succeeded. We look forward to assisting you again in the future.

August 16, 2025

Dealership Rating
Employee Rating

Great experience with Ralph and Jordan at Beyers Volvo. I purchased a new XC90 in August and Ralph was very helpful throughout the process explaining the different options, packages, and benefits of the PH More

by marshall.330
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan

Aug 18, 2025

Byers Volvo Cars responded

Thank you for sharing your wonderful experience with Ralph and Jordan at Byers Volvo. We’re thrilled to hear that the process of purchasing your XC90 was seamless and that both Ralph and Jordan provided helpful and professional service. We genuinely value your feedback and are so glad we could meet your expectations. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to the opportunity to serve you again in the future!

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