Ralph Ramirez

Just purchased a Rav 4 hybrid xse traded our 2018 Rav 4 and it was a great experience in matter of hours we were sold they made it very easy to make this move Ralph was excellent in explaining everything w and it was a great experience in matter of hours we were sold they made it very easy to make this move Ralph was excellent in explaining everything we asked including the staff. We got a good deal on this purchased the warranties the service on the vehicle from here on out are excellent even car washes thanks to you all. More

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I bought my Toyota here and love Ralph the knowledgeable sales person that sold me my car and I am very happy with my car but I do not suggest using the service department for anything they are major rip of sales person that sold me my car and I am very happy with my car but I do not suggest using the service department for anything they are major rip off artists. I was ripped off by expensive maintenance that was not even needed. I am still waiting for the manager to call me back on this issue More

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We never received our lender package. I called and emailed BEGGING for the documents for 3.5 weeks. I left messages and not ONE PERSON from the dealership reached out to me! I called and emailed BEGGING for the documents for 3.5 weeks. I left messages and not ONE PERSON from the dealership reached out to me! More

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Sales people are great, especially Ralph. But the service department, very very slow. 10k mile check up nearly 3 hours with an appointment. But the service department, very very slow. 10k mile check up nearly 3 hours with an appointment. More

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Ralph helped us get our new Toyota. He was very helpful and professional. We will recommend Ralph to future Toyota customers. He was very helpful and professional. We will recommend Ralph to future Toyota customers. More

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Friendly manager and sales person. Clean sales area and restrooms. Slow on delivery of vehicle after paperwork completed. Clean sales area and restrooms. Slow on delivery of vehicle after paperwork completed. More

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Ralph was very professional, as always. A pleasure to deal with him. Anthony was also very professional. A pleasure to deal with him. Anthony was also very professional. More

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I took delivery of my 2021 Chrysler Voyager on March 10th. Both Ralph Rameriz and the F&I manager promised me an extra key fob and I actually signed a document stating I would receive an extra key fob, 10th. Both Ralph Rameriz and the F&I manager promised me an extra key fob and I actually signed a document stating I would receive an extra key fob, but they are now telling me no. I don’t understand how they could take a signed document out of a sales packet without me, knowing and throwing it away because when i went to find my copy it was gone. There are a lot of choices out there to buy a vehicle, so stay away from Venice Toyota and mainly Ralph Ramirez and the F & I manager. David Carr More

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Very good customer service with the people in servivce being very attentive and very polite. being very attentive and very polite. More

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We received very helpful and friendly service during our new car purchase. Highly recommend Venice Toyota. new car purchase. Highly recommend Venice Toyota. More

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