Dealership is kind.
Chris especially knows his stuff. Ralph in service is honest, and kind. Thats why I love toyota.
Chris especially knows his stuff. Ralph in service is honest, and kind. Thats why I love toyota.
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by dolphinmfahy
Service Price Transparency
Oct 17, 2025 -
Lia Toyota of Rockland responded
We’re delighted to hear that Chris and Ralph provided such knowledgeable, honest, and kind service during your visit. Their professionalism and commitment to customer satisfaction truly represent the values we strive to uphold at our dealership. We appreciate your continued loyalty, it’s customers like you who make Toyota proud.
I have been a client of Rockland Toyota for over 15yrs
and 4 cars. Always the same excellent service across the board, from the sales staff to the service crew. I’m always looking forward to going there
and 4 cars. Always the same excellent service across the board, from the sales staff to the service crew. I’m always looking forward to going there as I am always treated so well, even on a busy and crowded day.
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by JB
Service Price Transparency
Oct 07, 2025 -
Lia Toyota of Rockland responded
Thank you for your positive review, JB! We sincerely appreciate your thoughtful assessment of our dealership team, and we hope you'll think of us the next time you have any automotive or Toyota needs. Safe travels until then.
The Service Dept handled the alignment and balancing of
the tires to alleviate the steering wheel shaking at 60mph. There was some confusion about rotating tires and changing the oil at 15,000 miles ( 5K i
the tires to alleviate the steering wheel shaking at 60mph. There was some confusion about rotating tires and changing the oil at 15,000 miles ( 5K intervals versus 10k ). However, Ralph Russo and Sergio Lucero were able to sort it out for me.
Toyota recommends oil changes at 5K , 10k and then 20k. 10k between oil changes seems excessive as I drive in bumper to bumper traffic and on-construction sites.
The car was washed which is a nice touch, Thank You
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by Patrick.McCosker
Service Price Transparency
Other Employees Tagged:
Sergio Lucero
Sep 30, 2025 -
Lia Toyota of Rockland responded
Patrick, thank you for letting us know your vehicle's appointment was handled seamlessly by Sergio, Ralph, and the Lia Toyota team. We hope you won't hesitate to reach out when we may be of service to you again. It's always our pleasure.
Authentic, professional down to earth people ,loyal and
genuine care for the needs of there customer base
genuine care for the needs of there customer base
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by Adrianjaburke
Feb 15, 2024 -
Lia Toyota of Rockland responded
Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are so glad that our team consistently takes great care of you and your automotive needs. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Mr. Ralph Rosso.,Repair Service workers.Thank you Lia
Toyota.Excellent Job with my car.
Toyota.Excellent Job with my car.
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by S.Caamano
Service Price Transparency
Jan 23, 2024 -
Lia Toyota of Rockland responded
Thank you so much for leaving Ralph this positive review! We are glad to hear that Ralph took great care of you and your automotive needs. We are happy to know that he did a excellent job on your vehicle. Please do not hesitate to let us know how we may be of further service to you.
Ralph Russo in service is excellent.
He is always on point and familiar with the issue at hand.
He is always on point and familiar with the issue at hand.
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by Thudson00
Service Price Transparency
Dec 18, 2023 -
Lia Toyota of Rockland responded
Thank you for leaving Ralph this wonderful review! We are glad that he consistently takes great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
I’ve been dealing with this dealership now since 2010 or
11 a good experience
11 a good experience
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by robertjava2go
Service Price Transparency
Nov 30, 2023 -
Lia Toyota of Rockland responded
Providing quality and efficient service is so important to us here at Lia Toyota of Rockland and we are glad that our teams efforts consistently meet your satisfaction! We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many years to come.
Thanks Ralph Russians team for a prompt and thorough
servicing for my Prius C ! Very happy with the results!
servicing for my Prius C ! Very happy with the results!
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by charlestd
Service Price Transparency
Nov 15, 2023 -
Lia Toyota of Rockland responded
Great! Thanks so much for your thoughtful feedback, Charles. We're glad Ralph took the time to address your Prius C's needs to ensure it was road-ready upon returning it to you. Best wishes for happy travels this holiday season!
Great Ambiance and people friendly.
It is my pleasure to use your dealership when needed
It is my pleasure to use your dealership when needed
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by Cw4940
Service Price Transparency
Nov 06, 2023 -
Lia Toyota of Rockland responded
Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive or Toyota needs. Safe travels this holiday season!
Ralph Russo is an excellent service rep.
Ralph listens to my concerns, quickly gets my car in for service, and is honest and upfront with essential car repairs and maintenance without sacrif
Ralph listens to my concerns, quickly gets my car in for service, and is honest and upfront with essential car repairs and maintenance without sacrificing auto safety. Ralph is the best!
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by kathy hw
Service Price Transparency
Nov 01, 2023 -
Lia Toyota of Rockland responded
Thank you for your kind review, Kathy! We truly appreciate your continued business, and we're glad Ralph has always taken such great care of you and your vehicle. Thank you for making Lia Toyota your #1 choice for service!
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