Rami Darwich | Page 3

lead with your heart and your mind will follow Rami's and Hassan's efforts on my behalf to enhance the quality my buying experience guaranteed that i left the showroom floor a satisfied customer. S Rami's and Hassan's efforts on my behalf to enhance the quality my buying experience guaranteed that i left the showroom floor a satisfied customer. So i can not thank you two enough. i will share my experience with friends and neighbors telling them how rewarding and engaging you two team members have made my experience. richard More

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Great service and use of internet technology I found out about koons Toyota through internet reviews. After going to their website, I was greeted through and instant messenger type of communicati I found out about koons Toyota through internet reviews. After going to their website, I was greeted through and instant messenger type of communication with Tyler, where i could ask any question i had. Rami followed up with me as well through email and took the time to explain the Prius and differences between types. Very great service and not too pushy, like some other sales people are. More

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Great First Car Buying Experience I was looking for a new car as I started working recently so I went to the dealership to lease what would be my first car. Rami was our guy and from t I was looking for a new car as I started working recently so I went to the dealership to lease what would be my first car. Rami was our guy and from the beginning to the end of the ordeal, he was very courteous, friendly, and kind. The same goes for Temor as well. I know that maintaining a professional conduct and attitude toward the customers can be exhausting, but these two have been attentive to all of our needs and even went out of their ways to help us. I would also like to give a shout out to Tony whom I can't find on the list. He is one of the most caring individual I've met and he treated us like we've known him for years and even attended his kid's wedding. Anyway, I was very happy with my experience at the dealership and would definitely come back again to purchase my next car. One thing I was not impressed with, this was based on my initial expectation upon receiving the car, was that the car did not get a wash before being handed off to me. I don't know if the dealership forgot or if they don't offer it. If it's the latter, then I wish this review can help the dealership to improve its already excellent service, by giving the car a nice wash before the people who are eagerly waiting to drive their brand new cars. Cheers! More

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Great experience & GREAT price Koons was very easy to deal with and right out of the gate: they were $2000 less than USAA's buying service price. Koons is now the first place I'll Koons was very easy to deal with and right out of the gate: they were $2000 less than USAA's buying service price. Koons is now the first place I'll go! More

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