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Ramona Plumlee
Ramona Plumlee at Metro Toyota
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Ramona Plumlee

New Car Sales Product Specialist

Metro Toyota

13775 Brookpark Road
Brook Park, OH 44142

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5.0
426 Reviews

Dealership Experience

6 yrs, 8 mos

5.0

426 Reviews

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426 Reviews of Ramona Plumlee

September 17, 2023

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Employee Rating

Good experience . Purchased two vehicles from our salesperson. Couldn’t be happier.so far. Except for the 15 word minimum. More

by ROBBIEBTOB
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Recommend Dealer
Yes
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Sep 25, 2023

Metro Toyota responded

Hello Robbie, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

September 17, 2023

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Ramona was very knowledge and nice. I was kept informed of the progress and when my car was expected More

by mauramackin
Recommend Dealer
Yes
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Sep 25, 2023

Metro Toyota responded

Maura, Your recommendation of Ramona and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

September 15, 2023

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Great dealership, was very easy to work with and kept me up to date through out the process. More

by Fender2010
Recommend Dealer
Yes
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Sep 25, 2023

Metro Toyota responded

We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

September 09, 2023

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She was amazing and very helpful . We will deff recommend her to our family and friends More

by rajsaldhi82
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Recommend Dealer
Yes
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Sep 09, 2023

Metro Toyota responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family here at Metro Toyota! If you need anything at all please call Ramona to give you a hand!

September 02, 2023

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A great place to purchase or lease your next auto. Ramona(sales),Bob(finance),and Chris(mgmt) are superb. More

by FA.STOLARSKI
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Christopher Lombardo

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Sep 09, 2023

Metro Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Metro Toyota. Thanks again for the recommendation and have an amazing day!

August 10, 2023

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very good service, specifically Mrs. Ramona , she is the best sales that i ever have ! I really happy with the visit today! thank you! More

by leahli800322
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
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Aug 12, 2023

Metro Toyota responded

Your recommendation of Ramona and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

August 03, 2023

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I was very happy with my experience, and got the car I wanted at a reasonable price. The customer service was excellent. More

by stephaniegibson11
Price Transparency
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Recommend Dealer
Yes
Helpful
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Aug 05, 2023

Metro Toyota responded

Stephanie, Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

August 02, 2023

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The entire buying experience was enjoyable no high pressure selling. I knew what I wanted and was treated to a few changes I didn’t know about to make my purchase even better. Ramona was great. I woul More

by mattbook
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

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Aug 02, 2023

Metro Toyota responded

Matt, We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

July 30, 2023

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Employee Rating

Ramona is very kind, caring, thoughtful, and very knowledgeable! She's the best! A 1 service! More

by Lisa
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

Helpful
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Aug 01, 2023

Metro Toyota responded

Lisa, Thank you for the business, It wonderful to hear that you were treated so well. Ramona works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

July 30, 2023

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Employee Rating

Ramona is awesome! She is very knowledgeable about the vehicles. She was efficient, kind, caring, thoughtful, smart, and funny. 👍 More

by James
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

Helpful
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Aug 01, 2023

Metro Toyota responded

James, Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

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