Ramona Plumlee
Ramona Plumlee at Victory Toyota of Brook Park
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Ramona Plumlee | Page 4

New Car Sales Product Specialist

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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5.0
441 Reviews

Dealership Experience

7 yrs, 5 mos

5.0

441 Reviews

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441 Reviews of Ramona Plumlee

May 26, 2023

Dealership Rating
Employee Rating

She was so helpful and her presentation was so great and then I decided to buy my vehicle the same day I don’t want to wait no longer More

by colonjoel49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2023

Victory Toyota of Brook Park responded

Joel, Your recommendation of Ramona and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

May 20, 2023

Dealership Rating
Employee Rating

We had a great car buying experience. Ramona was very helpful, thoughtful and considerate. She has prompt followup and we enjoyed working with her. More

by APICELLA1
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Barry Greenfield , Christopher Lombardo

May 20, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear Ramona made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

May 18, 2023

Dealership Rating
Employee Rating

Metro Toyota and specifically, Ramona Plumlee made the car buying process very easy. The entire process was completely stress free. I was kept informed through the entire process. From placing the order, More

by CL
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

May 18, 2023

Victory Toyota of Brook Park responded

CL, We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

May 04, 2023

Dealership Rating
Employee Rating

Best and most efficient auto dealership experience I have ever had and since we are retired there have been a lot Ramona was easy to talk to and extremely knowledgeable about the car we will recommend her to More

by RUBY.SETTLEMYER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

May 11, 2023

Victory Toyota of Brook Park responded

Ruby, Thank you for the business. We are happy to hear that you had a 5 star experience. Ramona will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

May 01, 2023

Dealership Rating
Employee Rating

Ramona was a great salesperson to work with when purchasing my car. She was very capable with answering any questions I had and always got back to me quickly. I've been enjoying my new car and hope More

by taluich
Recommend Dealer
Yes
May 11, 2023

Victory Toyota of Brook Park responded

Thanks for the 5 STAR review, Ramona works very hard to make sure that you were kept informed as you waited for you vehicle to arrive. Please let us know if there is anything we can help with. We'll look for you in service for the complimentary Toyota Care maintenance program!

April 24, 2023

Dealership Rating
Employee Rating

The dealership made the purchase easy and quick. They were ready for me when I showed up. More

by Dschroeder576
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

April 24, 2023

Dealership Rating
Employee Rating

Staff was very welcoming and kind, answered every question I had and I drove away with the car I wanted!! Ramona P. helped me with every step of the way, I’m very happy with choosing Toyota. More

by Ashley C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

May 01, 2023

Victory Toyota of Brook Park responded

Ashley, Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

April 19, 2023

Dealership Rating
Employee Rating

Ramona was professional, very easy to work with and we were very thankful she approached the sale in a very non pressure way. She was knowledgeable about the Highlander we purchased. More

by KSGOSNELL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lombardo

Apr 22, 2023

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Ramona works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

April 18, 2023

Dealership Rating
Employee Rating

Metro Toyota is a very professional and helpful dealership. The facility is very clean and the people are very nice and knowledgeable. More

by Ubgood52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright

Apr 22, 2023

Victory Toyota of Brook Park responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Don't hesitate to call Ramona if you need anything and we'll look forward to an opportunity to work with you again in the future!

April 13, 2023

Dealership Rating
Employee Rating

Romona is a pleasure to work with. We have bought cars from her twice now. More

by bspencer000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

Apr 22, 2023

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Ramona will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

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