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Ramona Plumlee
Ramona Plumlee at Victory Toyota of Brook Park

Ramona Plumlee | Page 4

New Car Sales Product Specialist

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

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5.0
447 Reviews

Dealership Experience

9 yrs, 4 mos

5.0

447 Reviews

Write a Review

447 Reviews of Ramona Plumlee

July 30, 2023

Dealership Rating
Employee Rating

Ramona is very kind, caring, thoughtful, and very knowledgeable! She's the best! A 1 service! More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

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Aug 01, 2023

Victory Toyota of Brook Park responded

Lisa, Thank you for the business, It wonderful to hear that you were treated so well. Ramona works very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

July 26, 2023

Dealership Rating
Employee Rating

Ramona was very patient and explained everything. She was an absolute pleasure to work with. More

by trenholme
Recommend Dealer
Yes
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Jul 26, 2023

Victory Toyota of Brook Park responded

We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

July 26, 2023

Dealership Rating
Employee Rating

The sales people them at metro tayota is very helpful and nice very nice to talk to I must say I can recommend any one at metro tayota u guys have a blessed day More

by SUNINA3842
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Schneider, Dawn Bell , Christopher Lombardo

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Jul 26, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

July 19, 2023

Dealership Rating
Employee Rating

Very bad, no deal anymore with metro Toyota dealer! !! Very high interest… thanks you open my eyes… More

by CHET150681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Sutton, Dawn Bell , Christopher Lombardo

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Jul 22, 2023

Victory Toyota of Brook Park responded

Chet, We're sorry that you feel the way you do. You should be excited about your purchase. Please let me know if there is something I can help you with, 216-898-2902 Chad, Customer Service Manager

July 06, 2023

Dealership Rating
Employee Rating

Very professional and easy to work with! They answered promptly and was always willing to help. More

by CHB42402
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Ibrahim, Ryan Schneider, Brandon Sutton , Christopher Lombardo

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Jul 08, 2023

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Sam'sefforts could meet your satisfaction. We hope that you continue to choose us for all your future automotive needs. Safe travels!

June 30, 2023

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Employee Rating

Service was really good, workers were very nice and helped me with anything I needed without hesitation. More

by KAITLYNSMITH097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Sutton , Christopher Lombardo

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Jul 01, 2023

Victory Toyota of Brook Park responded

Kaitlyn, Thank you for sharing the highlights of your recent experience. It's wonderful to hear that we help get your Toyota back on the road running it’s best. We'll look for you again in the future!

May 26, 2023

Dealership Rating
Employee Rating

She was so helpful and her presentation was so great and then I decided to buy my vehicle the same day I don’t want to wait no longer More

by colonjoel49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 27, 2023

Victory Toyota of Brook Park responded

Joel, Your recommendation of Ramona and the team makes our day! Thank you for choosing Metro Toyota, it is gratifying to know that your purchase experience was so successful and pressure-free. Please enjoy your new car!

May 20, 2023

Dealership Rating
Employee Rating

We had a great car buying experience. Ramona was very helpful, thoughtful and considerate. She has prompt followup and we enjoyed working with her. More

by APICELLA1
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Albright, Barry Greenfield , Christopher Lombardo

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May 20, 2023

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear Ramona made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

May 18, 2023

Dealership Rating
Employee Rating

Metro Toyota and specifically, Ramona Plumlee made the car buying process very easy. The entire process was completely stress free. I was kept informed through the entire process. From placing the order, More

by CL
Recommend Dealer
Yes

Other Employees Tagged: Ryan Schneider

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May 18, 2023

Victory Toyota of Brook Park responded

CL, We agree Ramona is wonderful and we're grateful to have earned your trust. Thank you again for being a wonderful customer and please enjoy your new Toyota. Please stop by and say hello when you are in for the complimentary Toyota Care maintenance.

May 04, 2023

Dealership Rating
Employee Rating

Best and most efficient auto dealership experience I have ever had and since we are retired there have been a lot Ramona was easy to talk to and extremely knowledgeable about the car we will recommend her to More

by RUBY.SETTLEMYER
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dawn Bell

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May 11, 2023

Victory Toyota of Brook Park responded

Ruby, Thank you for the business. We are happy to hear that you had a 5 star experience. Ramona will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

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