Ramses Rodelo | Page 12

It was a pleasure to deal with Patriot. Will likely by my next vehicle from them. Will likely by my next vehicle from them. More

by michael.senf Verified Customer Verified Customer

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Logan and Pablo worked until they got me into a vehicle and it took them awhile to get it done but they didn’t stop until they got me into what I wanted. and it took them awhile to get it done but they didn’t stop until they got me into what I wanted. More

by jeff.duncan70 Verified Customer Verified Customer

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Where to begin with this. .... First off I'll give credit where it's due. The tech who wanted to hang on to it over the weekend to be able to finish the job to his satisfacti .... First off I'll give credit where it's due. The tech who wanted to hang on to it over the weekend to be able to finish the job to his satisfaction. Thank you! Here's where it starts to get a little ugly. I don't know if I was sold something that had some band-aids on it or what has been someone's problem child. I've had it in my possession for two days and it's no longer drivable. It stalled twice on the way, and then repeatedly the following day. I'm glad I was able to get it home. If I'm asked to bring it back to Tulsa, I'm not paying for that tow, and there's going to be some conversating going on. I can't do anything about getting it fixed till Portfolio has their copy of the warranty contract. I've been reaching out about getting that done and getting no where. The mailbox I keep getting sent to is full, can't leave a message. Aside from an known issue there was nothing wrong with it when I test drove it. Now this. A lemon? Your communication sucks. I had to talk to at least two different people just to find out that I was able to come get the Jeep. It was almost like pulling teeth. So I've got a car with a CEL after two day, miss firing like crazy, code P0300 and I can't talk to anybody so far. Next time I call I'm going to be wanting a manager and someone who can take steps to help rectify this situation. Ramses has a text with a picture of my code reader, said "I'll let someone know". So far crickets. Not even a week after I signed papers and I might as well be on a desert island. Please don't leave me wishing I'd bought a 4Runner instead. More

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The salesman and the finance manager was great to deal with and was up front about. Every detail. with and was up front about. Every detail. More

by mwalden1975 Verified Customer Verified Customer

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