Ramzi Salto

I bought a used car from this dealership and had it shipped, I flew to get the car, there was not a thing in it for me to drive it legally or have it registered. There was a glaring message on the scre shipped, I flew to get the car, there was not a thing in it for me to drive it legally or have it registered. There was a glaring message on the screen, 60 days past the B service. I called the salesman I'd been dealing with, he told me the service had been done, the computer hadn't been reset. This was not remotely true. I got zero help from Stefan, the salesman or Natalie the finance director. It was an over the phone sale and they were washing their hands of it. I finally had to get it registered back in California with the help of Yusuf Stewart in finance, the only bright spot at the dealership. When I finally was able to get the car to where I was going, I called the sales manager Ramzi, he told me he'd have to do some research into the service and since I had it done already without authorization there was nothing he could do. The research is, type in the VIN and look at the history, simple. This was nothing but verbal gymnastics. This is my fifth Mercedes, I have come to expect and enjoy the level of service you get with Mercedes. Not here, this is a carnival and not the good kind. There are plenty of options to buy a car, this place should never be on that list. More

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The sales side of the building are the most scandalous disgusting and even blatant liars.To make a sale The maintenance side, they do everything they can to make up for the disgusting entities that will disgusting and even blatant liars.To make a sale The maintenance side, they do everything they can to make up for the disgusting entities that will f you over just to get you to give them money. Also, very poor communication skills will never do business with them again. And will do my best to make the world know. Envision dealerships are your enemy. More

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