Randy Gaddey

PLEASE PLEASE IF YOU ARE BUYING A VEHICLE FROM THIS PLACE TAKE THE TIME TO HAVE IT INSPECTED BY A MECHANIC. THEY LIE TEN TOES DOWN ON THE SAFETY INSPECTION CHECK OFF. I BOUT A CHEVY IMPALA FROM THEM WITH A B TAKE THE TIME TO HAVE IT INSPECTED BY A MECHANIC. THEY LIE TEN TOES DOWN ON THE SAFETY INSPECTION CHECK OFF. I BOUT A CHEVY IMPALA FROM THEM WITH A BRAVO WARRANTY IT HAD AN OIL LEAK AND THE WATER PUMP WAS BAD AND THE SIDE Detection SYSTEM WAS BAD. I TOOK IT BACK TWO WEEKS LATER BUT THEY DIDN'T HAVE A SPOT FOR SERVICE OR A LOANER AND WOULD HAVE TO KEEP IT FOR TWO WEEKS. I TOOK IT BACK AGAIN, STILL NO LOANER BU I WAS 100 MILE OVER THE WARRANTY. THE SALESMAN WAS RUDE, THE SERVICE REP LIED AND THE MANAGER RENEGED ON HIS WORD TO ASSIST WITH THE COST OF REPAIR. THIS IS NO LEGAL.. THEY MARKED EVERYTHING SAFE ON THE SAFETY REPORT THAT HAD AN ISSUE. THE CAR COULD HAVE CAUGHT ON FIRE. THEY NEED TO BE INVESTIGATED BY THE STATE AND SHUT DOWN!🤬 IF YOU BUY A CAR UNDER BRAVO WARRANTY TAKE IT TO BE CHECKED OUT AND TAKE OT TO YOUR MACANIC TO HAVE IT FIXED. BRAVO PAYS THEM!! More

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Please if you can, bypass this dealership. When it comes to honesty and knowledge they lack integrity. I had no problem with the salesperson so I am referring to all of those in the service When it comes to honesty and knowledge they lack integrity. I had no problem with the salesperson so I am referring to all of those in the service department. After 3 visits I finally got to talk to a service manager who was a lot more knowledgeable than his service advisors. But the problems still exist. They know this car has its problems and they refuse to do the right thing. I just want to be made whole. This car is a lease and why am I paying a car payment on a car that the features that I am paying for don't work? More

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Randy was excellent explaining what was the service my car needed this time.I was satisfied with the service. I'm coming back to Serra and I will recomend it. car needed this time.I was satisfied with the service. I'm coming back to Serra and I will recomend it. More

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I had a good experience with Randy but they damaged my tire sensor and now I can't see my tire pressures. Scott is saying the only way to correct the problem that was caused after I purchased 4 new tires tire sensor and now I can't see my tire pressures. Scott is saying the only way to correct the problem that was caused after I purchased 4 new tires is to pay an additional $100 to replace the sensor battery. Turns out the same thing happened to someone else that I know. Something isn't right about this dealerships service department. Sounds like a scam to me. More

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save your money and sanity and buy your vehicle from another dealership. This dealership will sell you a lemon. Their repair center is just as terrible. The customer service is poor. another dealership. This dealership will sell you a lemon. Their repair center is just as terrible. The customer service is poor. More

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I had an issue with my car, I called Randy G. and he worked out everything in getting my car fixed. thank you Randy and the Serra Chevrolet Team. Mary J. and he worked out everything in getting my car fixed. thank you Randy and the Serra Chevrolet Team. Mary J. More

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Yesterday was a crazy day but I have to thank Dominic Ciacelli the Sales & Leasing Consultant and Chaz Suomala the Finance Director for helping me get a new car. I got into a car accident and my car was Ciacelli the Sales & Leasing Consultant and Chaz Suomala the Finance Director for helping me get a new car. I got into a car accident and my car was no longer drivable, that same day I called and Dominic he was really caring and interested with helping me. It was a smooth yet quick process, I got exactly what I wanted. Thank you all for your services, the employees there are very helpful and professional. I love Serra Chevorlet and have always been going there for years. If you ever need a car or work done I highly recommend Serra Chevorlet Dealership. If you’re looking to buy a car ask for Dominic Ciacelli, Thank you again, Sincerely LaRina. More

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So far so good I have dealt with other dealers in the past and time tells the true story. With Serra, so far, so good and I hope our future rapport keeps me with Ser I have dealt with other dealers in the past and time tells the true story. With Serra, so far, so good and I hope our future rapport keeps me with Serra. More

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Sierra more than a car dealer We have gotten several cars from Serra and they are willing efficient effective and helping us with service and the purchase and delivery of our new c We have gotten several cars from Serra and they are willing efficient effective and helping us with service and the purchase and delivery of our new cars I love them. More

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