Randy Kropp
Randy Kropp at McDonald GMC Cadillac

Randy Kropp | Page 5

Sales and Leasing Consultant

McDonald GMC Cadillac

5155 State Street
Saginaw, MI 48603

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113 Reviews
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113 Reviews

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113 Reviews of Randy Kropp

June 11, 2018

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Employee Rating

Fast friendly and easy to deal with Working with Randy was fast easy friendly and strait to the point had what I wanted for the price I wanted and they even made my timeline of 2.5 hours More

by Impulse buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 13, 2018

McDonald GMC Cadillac responded

Thank you for the wonderful review and for traveling to McDonald GMC-Cadillac from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. All the best, The McDonald GMC-Cadillac Team

June 08, 2018

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Randy and rick are the best made me feel great about leasing Go see rick coombs or randy kropp they will take great care of you and make you feel good about leasing or buying a car 😊 More

by Sharon911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Coombs

Jun 13, 2018

McDonald GMC Cadillac responded

Hello Sharon, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Rick and Randy were there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The McDonald GMC-Cadillac Team

May 24, 2018

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A fair market price Randy did a great job describing the vehicle condition over the phone. Held the vehicle for several hours to allow me time to view in person. Overal More

by randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 12, 2018

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Used car purchase, Salesman...Randy My salesman was very helpful, friendly, professional and would recommend McDonald to anyone looking to buy a new or used vehicle. Randy was very knowl More

by rcheeks67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 15, 2018

McDonald GMC Cadillac responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Thanks again, The McDonald GMC-Cadillac Team

May 03, 2018

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The best car buying experience I've ever had. I am out of the Toledo area looking for a specific color and model. There was one in Toledo but I felt I was getting a bit of a run around. And it has More

by daj024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grant Scheurs

May 04, 2018

McDonald GMC Cadillac responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The McDonald GMC-Cadillac Team

April 19, 2018

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Well worth the drive I have been trying to help my parents find a very specific color combination Corvette. The team at McDonald made it well worth the almost two and a h More

by kcd24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Coombs , Grant Scheurs

Apr 19, 2018

McDonald GMC Cadillac responded

Thank you for writing about your visit with us, and congratulations on your parents new car! Randy and Grant are assets to McDonald GMC-Cadillac, and it is encouraging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. All the best, The McDonald GMC-Cadillac Team

April 17, 2018

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Purchase! Randy Kropp and his manager, Rick, made my car buying easy. They were there for me after my accident. Randy was kind enough to find what I was looki More

by Adrienne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Coombs , Jen

Apr 18, 2018

McDonald GMC Cadillac responded

What an enjoyable review to read, Adrienne! It is reassuring to know Randy provided you with a hassle-free and great shopping experience. McDonald GMC-Cadillac’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Regards, The McDonald GMC-Cadillac Team

March 22, 2018

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Worked hard to fina a perfect vehicle Randy worked very hard finding a vehicle that had all the things I wanted. He listened to what and I wanted and looked for the best possible vehicle More

by smschlager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2018

McDonald GMC Cadillac responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Randy and the rest of our team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Regards, The McDonald GMC-Cadillac Team

March 21, 2018

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Fantastic The sales person Randy went way above and beyond to get the vehicle I wanted in just a couple of days and I love it More

by Garza011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2018

McDonald GMC Cadillac responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that Randy was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, The McDonald GMC-Cadillac Team

March 04, 2018

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Efficient Followed up on all questions we asked. Was pleasant and professional, called us back and worked with us to get the best price. It was our first time b More

by Mes41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2018

McDonald GMC Cadillac responded

At our dealership, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Regards, The McDonald GMC Cadillac Team.

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