Randy Lammle

purchased a new tacoma with Patti Whitehouse. What a terrible experience! The sales person knew Nothing about the car nor about any of the features. Kept talking during the entire test drive wit What a terrible experience! The sales person knew Nothing about the car nor about any of the features. Kept talking during the entire test drive with giving directions. We could not test the car peacefully. Walked away and came back in the evening to purchase with another salesperson. More

Report | Print

I've been a Walser Toyota customer since 2008 & this experience was the first less than stellar service I've experienced. There was a lack of status updates on my vehicle and it took almost an hour long experience was the first less than stellar service I've experienced. There was a lack of status updates on my vehicle and it took almost an hour longer to finish than the estimated time I was quoted at drop off. While the service staff was apologetic, it doesn't change the fact I had to adjust the rest of my plans for the day. More

by abeckman1 Verified Customer Verified Customer

Report | Print

They work is faster in the very neat The customer service is very respectful and kind service is very respectful and kind More

by mfatehia Verified Customer Verified Customer

Report | Print

There service has been terrible since moving to new building. Nothing about it is personable. Longer waits... like in the drive up. No one answers the phone. And the coffee machine was broken and beans building. Nothing about it is personable. Longer waits... like in the drive up. No one answers the phone. And the coffee machine was broken and beans everywhere on the floor. More

by veronicajean7 Verified Customer Verified Customer

Report | Print

The staff was very helpful and professional, quick responses on all my questions, very pleasant experience, thanks responses on all my questions, very pleasant experience, thanks More

by melniktaras Verified Customer Verified Customer

Report | Print

Great car buying experience. Came from out of State and was worried about my trade in but got more than I expected. Came from out of State and was worried about my trade in but got more than I expected. More

by rookh39 Verified Customer Verified Customer

Report | Print

The dealer I worked with was so chill and gave me a discount and didn’t pressure me into a warranty when I straight up said I’m not getting an extended warranty. I thought that was very respectful of h discount and didn’t pressure me into a warranty when I straight up said I’m not getting an extended warranty. I thought that was very respectful of him and have had issues in the past at Rochester Toyota where they almost wouldn’t take no for an answer when I said I didn’t want an extended warranty. He was super quick, explained everything , let me test drive it by myself, so easy to work with. Best dealer/salesman I’ve had with Toyota and this is my 3rd brand new Toyota vehicle purchase in the last 1 1/2 years. I highly recommend Walser if you are looking to get a Toyota in Minnesota! More

by julia_kachinske Verified Customer Verified Customer

Report | Print

The process was easy enough, , but the lack of personal interest seems lacking to me. interest seems lacking to me. More

by cargovan2121 Verified Customer Verified Customer

Report | Print

I didn’t receive the towing package listed on the website listing which was the main reason I was buying an suv. Disappointed they didn’t cover installing that as it wasn’t much extra but I’ll have to do it listing which was the main reason I was buying an suv. Disappointed they didn’t cover installing that as it wasn’t much extra but I’ll have to do it myself now. Veteran discount ended up not being the amount I was told and was less. Not completely satisfied but they did do a good job with everything else and the towing package may not be on them completely but I expected them to cover because it was on the listing and they did not. Hitch receiver and wiring I’ll have to do on my own. More

by matth089 Verified Customer Verified Customer

Report | Print

Excellent customer service and they are cooperative to get insurance and credit availability too.i like it get insurance and credit availability too.i like it More

by zemenuab2112 Verified Customer Verified Customer

Report | Print