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141 Reviews of Randy Lammle
May 28, 2025
The cost exceeded my expectations, and the time taken was significantly longer than anticipated. Incurring $2700 for an electrical issue that required five days is not an optimal experience for any customer. significantly longer than anticipated. Incurring $2700 for an electrical issue that required five days is not an optimal experience for any customer. Additionally, the ECU problem was a recall for 2020 Highlanders, which was never done on my vehicle or my vehicle wasn’t affected. However, the mechanic attributed it to a pop. Our three-year-old has sat in that spot since owning the vehicle and we’ve never even let her try juice. Similar complaints have been reported online, and I intend to file a complaint with the National Highway Traffic Safety Administration (NHTSA). More
by seantischer
Verified Customer
May 27, 2025
They changed my oil and oil leaked all over my garage floor. I brought it back in and they changed the oil again but never gave a satisfactory answer why there was such a large leak. My confidence in th floor. I brought it back in and they changed the oil again but never gave a satisfactory answer why there was such a large leak. My confidence in the service from this dealer is very low. More
by wanderjonm
May 27, 2025
Nice dealership. I got an OK deal on the vehicle. I do not like the NO negotiation price. Being older, I have bought a lot of vehicles, and it's not what I am used I got an OK deal on the vehicle. I do not like the NO negotiation price. Being older, I have bought a lot of vehicles, and it's not what I am used to. More
by toddelof
May 27, 2025
I feel like I wasn’t told everything about the vehicle I was purchasing. Which honestly I don’t appreciate. It’s a great vehicle need more honesty from sales rep/dealership. was purchasing. Which honestly I don’t appreciate. It’s a great vehicle need more honesty from sales rep/dealership. More
by moneysota1216
May 26, 2025
Well the reason for a one star is I left this dealership mad as xxxx. When I got there I asked the service advisor if they could not wash the car and they agreed that they would not wash the car. The reason mad as xxxx. When I got there I asked the service advisor if they could not wash the car and they agreed that they would not wash the car. The reason I didn't want it washed is because on the prior Thursday I had just washed it and but all the tire and trim shine on which isn't water proof so I didn't feel like having to do all the all over again. The one thing I cannot tolerate is people who lie to you and don't keep their word. I don't see what is so hard about being truthful. More
by squirrel65086
Other Employees Tagged: Michael Benson
May 25, 2025
The service person narrating the video of my vehicle's inspection was unintelligible at least in part because of his accent. But all these technicians should be given some training in how to speak when re inspection was unintelligible at least in part because of his accent. But all these technicians should be given some training in how to speak when recording these videos. Otherwise the effort is wasted. More
by SWOOSE001
Other Employees Tagged: Bryon Wong
May 25, 2025
I was a bit disappointed in my latest service visit. I did not get the video inspection until I was told the car was ready for pickup. When I went to pick it up I was told it needed more work including I did not get the video inspection until I was told the car was ready for pickup. When I went to pick it up I was told it needed more work including an alignment and engine filter replacement. It went back in for those items. This should have been handled better. More
by KENWENZEL
