Randy Lammle

Clean, fast, efficient. I had no problem booking or completing my my general maintenance appointment. I had no problem booking or completing my my general maintenance appointment. More

by maria.mak91 Verified Customer Verified Customer

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Worked with Mike Valero as my service advisor. He's a rock star! Professional, intelligent and kind. He explained everything and answered all my questions. He's a rock star! Professional, intelligent and kind. He explained everything and answered all my questions. More

by JIMPASCALEMINNESOTA Verified Customer Verified Customer

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The cost exceeded my expectations, and the time taken was significantly longer than anticipated. Incurring $2700 for an electrical issue that required five days is not an optimal experience for any customer. significantly longer than anticipated. Incurring $2700 for an electrical issue that required five days is not an optimal experience for any customer. Additionally, the ECU problem was a recall for 2020 Highlanders, which was never done on my vehicle or my vehicle wasn’t affected. However, the mechanic attributed it to a pop. Our three-year-old has sat in that spot since owning the vehicle and we’ve never even let her try juice. Similar complaints have been reported online, and I intend to file a complaint with the National Highway Traffic Safety Administration (NHTSA). More

by seantischer Verified Customer Verified Customer

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They changed my oil and oil leaked all over my garage floor. I brought it back in and they changed the oil again but never gave a satisfactory answer why there was such a large leak. My confidence in th floor. I brought it back in and they changed the oil again but never gave a satisfactory answer why there was such a large leak. My confidence in the service from this dealer is very low. More

by wanderjonm Verified Customer Verified Customer

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Very high quality service that was timely and well done. Staff were excellent. Facility is amazing. Staff were excellent. Facility is amazing. More

by frict001 Verified Customer Verified Customer

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Nice dealership. I got an OK deal on the vehicle. I do not like the NO negotiation price. Being older, I have bought a lot of vehicles, and it's not what I am used I got an OK deal on the vehicle. I do not like the NO negotiation price. Being older, I have bought a lot of vehicles, and it's not what I am used to. More

by toddelof Verified Customer Verified Customer

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I feel like I wasn’t told everything about the vehicle I was purchasing. Which honestly I don’t appreciate. It’s a great vehicle need more honesty from sales rep/dealership. was purchasing. Which honestly I don’t appreciate. It’s a great vehicle need more honesty from sales rep/dealership. More

by moneysota1216 Verified Customer Verified Customer

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Well the reason for a one star is I left this dealership mad as xxxx. When I got there I asked the service advisor if they could not wash the car and they agreed that they would not wash the car. The reason mad as xxxx. When I got there I asked the service advisor if they could not wash the car and they agreed that they would not wash the car. The reason I didn't want it washed is because on the prior Thursday I had just washed it and but all the tire and trim shine on which isn't water proof so I didn't feel like having to do all the all over again. The one thing I cannot tolerate is people who lie to you and don't keep their word. I don't see what is so hard about being truthful. More

by squirrel65086 Verified Customer Verified Customer

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The service was excellent, and the technician clearly explained what needed to be done on my truck. explained what needed to be done on my truck. More

by Vat1ext Verified Customer Verified Customer

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The service that was needed was done in less time than quoted. I was treated with respect and the dealership was comfortable. quoted. I was treated with respect and the dealership was comfortable. More

by ksjjss Verified Customer Verified Customer

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