Randy Lammle

Great place to buy a truck everyone there was helpful and made the process easy made the process easy More

by Natedog Verified Customer Verified Customer

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Excellent customer service! We have returned several times to get our new vehicles at this dealership. We have returned several times to get our new vehicles at this dealership. More

by kurtspartz Verified Customer Verified Customer

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They welcomed me, took my keys. Showed me where I could wait. Always friendly every time I come in. Showed me where I could wait. Always friendly every time I come in. More

by MIKEPETERSEN61 Verified Customer Verified Customer

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The managment and technicians at this dealership went above and beyond to solve an issue with my vehicle after the initial attempt failed. They fixed it in a timely manner and made it as convenient as po above and beyond to solve an issue with my vehicle after the initial attempt failed. They fixed it in a timely manner and made it as convenient as possible for me. Very impressed More

by gabrieltoddjohnson Verified Customer Verified Customer

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Vehicle not explained properly prior to purchase, after purchase told by management that customers need to do more research themselves instead of relying on asking the dealership questions. No assistance i purchase told by management that customers need to do more research themselves instead of relying on asking the dealership questions. No assistance in resolving issue if it would cost the dealership money. I was told management was not able to help at this time with resolving my issue since it would cost them money, I worked at a dealership- I am very aware of what actually can and can’t be done. Dealership does not stand by their return policy, even when offering to purchase a different vehicle in exchange- policy states 300 miles OR 3 days. Not and, not whichever comes first. This was not upheld as the drive home was over 300 miles. The only solution given by the dealership was to take a 20k loss on trading it back in. Customer service is top priority supposedly, but rather than take a small loss on doing right by the customer to create long term business, rapport, and referrals, it will cost significantly more in negative feedback to the community, legal fees on policies, and lost business from as many prospects as possible. Sold a vehicle without answering the vital questions or information needed to make an informed decision, and then unwilling to help after the fact due to the cost, show where customer priorities are. More

by Jordang651 Verified Customer Verified Customer

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You had my car for a week and a half for recall work. Nothing was done, All I got out of the ordeal was a car wash. Nothing was done, All I got out of the ordeal was a car wash. More

by none24 Verified Customer Verified Customer

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I never received my $200 that I overpaid for trade in. It was approved by the manager. It’s been over a month and when I call Daniel P. Several times and left messages. He has never called me back. He was It was approved by the manager. It’s been over a month and when I call Daniel P. Several times and left messages. He has never called me back. He was very good getting back to me when I was buying the vehicle but after buying vehicle no such service anymore! I’m very disappointed on how I’m being treated now! More

by mshevich Verified Customer Verified Customer

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very impressed with the selection staff was friendly. really had a good experience would recommend to friends and family really had a good experience would recommend to friends and family More

by laraeyasdaddy Verified Customer Verified Customer

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Always a smooth and painless experience. Matt is always incredibly helpful, kind and respectful individual! Matt is always incredibly helpful, kind and respectful individual! More

by caderasound Verified Customer Verified Customer

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I had a great truck-buying experience with the whole team at Walser Roseville GMC. I recommend them. at Walser Roseville GMC. I recommend them. More

by rob@mnbound.com Verified Customer Verified Customer

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