Randy Weaver

Everyone at the dealership is professional. They care for there customers and make sure the have a good experience. They care for there customers and make sure the have a good experience. More

by btattersall Verified Customer Verified Customer

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Randy was wonderful with keeping me updated on the status of my car. He was very kind and apologetic for the delay. of my car. He was very kind and apologetic for the delay. More

by mhustead66 Verified Customer Verified Customer

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Wonderful people to deal with, from general manager, to sales staff, to service staff. Have bought two vehicles from them and will reurn again. sales staff, to service staff. Have bought two vehicles from them and will reurn again. More

by casperwen Verified Customer Verified Customer

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Efficient and excellent. Did all I wanted done. I recommend this dealership to take care of your car. Did all I wanted done. I recommend this dealership to take care of your car. More

by dianethut Verified Customer Verified Customer

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Everything was great. There was a delay due to staffing issues but was not a problem. There was a delay due to staffing issues but was not a problem. More

by Nmcconahy Verified Customer Verified Customer

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Always pleasant to work with. ..communicates well and keeps s informed of progress/issues. Thank you. ..communicates well and keeps s informed of progress/issues. Thank you. More

by rtwible Verified Customer Verified Customer

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the service manager was awesome Kevin contact with me let me know when my car will be done, however I give deal overall as a dealership a one-star rating for several reasons first when I bought my truck ther me know when my car will be done, however I give deal overall as a dealership a one-star rating for several reasons first when I bought my truck there were some minor issues that I brought up when I got it and it took nearly 3 years for them to complete the repair on it money this is something that was messed up from the factory,and then the biggest reason I'm giving this one-star review is deal doesn't see the need for a courtesy driver they don't see the need to provide you with a ride home while they work on your car this is the only dealership in the area that doesn't provide that service so until that changes in my opinion deal isn't a customer service focused dealership go somewhere else More

by kennerdale1 Verified Customer Verified Customer

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Everything was good except o was there for 2 hours for inspection and an oil change . inspection and an oil change . More

by roweboat38 Verified Customer Verified Customer

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Excellent service and support. They kept me informed at every level of the repair. I would definately refer them for your repairs They kept me informed at every level of the repair. I would definately refer them for your repairs More

by janegainard Verified Customer Verified Customer

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I have always been very satisfied . with the service I have received at Diehl Toyota of Hermitage with the service I have received at Diehl Toyota of Hermitage More

by dstyduhar Verified Customer Verified Customer

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