John Eagle Honda of Dallas

I want to truly thank the John Eagle Family Rosaili, and JB in finance and for helping with the purchase of my new fully loaded Honda Accord! I truly appreciate you all! The process wasn’t stressful at all JB in finance and for helping with the purchase of my new fully loaded Honda Accord! I truly appreciate you all! The process wasn’t stressful at all and I appreciate you guys! More

Preston and Jacorey were excellent and met all of my needs and answered all of my questions. I will definitely do business with them in the future. needs and answered all of my questions. I will definitely do business with them in the future. More

Staff is always friendly and they always take the time to explain things in layman’s terms. explain things in layman’s terms. More

When I arrived, Sean was the service advisor and he was Very nice and efficient with my time. Very nice and efficient with my time. More

It seems every time I come to this dealership I always end up leaving dissatisfied. I used to always recommend this dealership because my parents used to come here and they always seem to have a better ex end up leaving dissatisfied. I used to always recommend this dealership because my parents used to come here and they always seem to have a better experience than when they went to Rusty Wallace. Though, back to me. It seems as if every time I come here I always get an advisor that is not attentive or they have very “smart” response back to me when I’m asking a question or having a concern that I would like to have a solution to. One of the mechanics did an inspection on my car and said that the J hook on my battery is missing. I asked the advisor Dusty “ I have a question about this recommendation. I bought this battery through you all. I am bit confused why is was not address when I got by battery changed out.” I sent a screenshot to Dusty with the recommendation about needing a new J-hook. Their response to me was. “ The battery was done over a year ago so it may not have been like..” that did not give me any reassurance or understanding regarding the j-hook. Also, I made an appointment for 7 AM to get an oil change and I had a coupon for $9.95 oil change. I get there maybe 7:05 am. Dusty just tells me “This is not gonna be the price. It’s gonna be $29.99. Do you still wanna do it?”…. There could’ve been a better way of going about that. Also, I let them know that I had to leave at 8:20 am because I had to get to work. Their response was “ I'll let the tech know.. Typically oil changes take 1.5 hours.” that’s why I made the appointment. So. I would be able to be in and out because I have somewhere to be. More

Rudy was great and got me what I needed and fast. The process was the simplest and quickest Ive ever experienced. Because of the great price I was coming from out-of-town and Rudy had it to go and ev The process was the simplest and quickest Ive ever experienced. Because of the great price I was coming from out-of-town and Rudy had it to go and even with finance I was out the door in 30 minutes. Highly recommend, especially Rudy. More

Greg was straightforward and answered all my questions. He helped my prioritize the most important needs for my car. He helped my prioritize the most important needs for my car. More

It’s was bad to the bone . Shame on your sales manager/ internet folks who didn’t have the Audacity to tell it like it was instead he relayed all messages by sales person. Thou Shame on your sales manager/ internet folks who didn’t have the Audacity to tell it like it was instead he relayed all messages by sales person. Though Mr. Jaquori- sales person was fantastic but sales manager/ internet folks were uncommonaly awful which I had never heard or seen provided I was a sales associate and manager for a reputable dealership . Please do not hesitate to email me More

I came in for a pre purchase inspection and was taken care of by Greg! He was informative and patient explaining things to me in a manner that made me feel empowered. Waiting area was nice and clean. Cof care of by Greg! He was informative and patient explaining things to me in a manner that made me feel empowered. Waiting area was nice and clean. Coffee machine was solid. Will be coming back for future services! More

Thank you for sharing your positive experience! It is wonderful to hear that Marcus and Anyssa provided excellent customer service during your visit to the dealership, and that you appreciated thei It is wonderful to hear that Marcus and Anyssa provided excellent customer service during your visit to the dealership, and that you appreciated their thorough explanations. More