Raquel Maynard
Raquel Maynard at Union County Kia

Raquel Maynard | Page 69

Service Advisor

Union County Kia

2707 Gray Fox Road
Indian Trail, NC 28110

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4.8
724 Reviews
4.8

724 Reviews

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724 Reviews of Raquel Maynard

January 02, 2024

Dealership Rating
Employee Rating

Bought my car at another dealership due to circumstances out of my control, but this is where I go for service as its the closest to home. Always great quick efficient service, with kind techs and advisors! More

by FuryGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott White, Salena Dalerio , Chris Crawford

Jan 11, 2024

Union County Kia responded

Thank you for the great review.

December 15, 2023

Dealership Rating
Employee Rating

Great Service! Easy smooth transaction. Everyone we worked with was excellent and very attentive to our wishes. More

by Sbrown6924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Union County Kia responded

Thank you for the great review.

December 11, 2023

Dealership Rating
Employee Rating

Very friendly and courteous staff! Car was ready when promised and update and recalls were addressed. Recommendations were given for next service More

by stbd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott White, Salena Dalerio , Chris Crawford

Jan 11, 2024

Union County Kia responded

Thank you for the great review.

December 05, 2023

Dealership Rating
Employee Rating

All of my experiences with the service department have been very positive. They keep you informed of every step. More

by JChurch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Union County Kia responded

Thank you for the great review.

December 05, 2023

Dealership Rating
Employee Rating

Appointments apparently mean nothing and they also pad their scheduled maintenance with unnecessary items. No apparent concern when issues were raised. A 16k scheduled maintenance that should have been an More

by Davis28277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 01, 2023

Dealership Rating
Employee Rating

I had an appointment for 2:00 for an oil change only. I got out at 5:00! More

by mrs_eck201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2023

Union County Kia responded

Our team would like to thank you for taking the time to share your feedback with us. We would like to extend a sincere apology that your experience with Union County Kia did not meet your expectations. We strive to provide excellent service to our customers and we take your comments seriously. If there's anything we may do to be of further assistance to you, please do let us know at 833.741.8931; you may ask for Cheryl Goode. Thank you for your time and opportunity you extended to our team. We hope to be able to assist you with future automotive needs.

November 30, 2023

Dealership Rating
Employee Rating

Very friendly, professional, she handle my information in a business way. Thanks for caring about your customers! More

by PECCOLIA1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Union County Kia responded

Thank you for the great review.

November 28, 2023

Dealership Rating
Employee Rating

The service department is excellent and Rachel is very helpful and knowledgeable. I am very happy to have her as my representative. More

by Kschnulle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Union County Kia responded

Thank you for the great review.

November 27, 2023

Dealership Rating
Employee Rating

Very nice with great communication. Polite handled my service call even though my online reservation did not show . More

by Pdeberry05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Union County Kia responded

Thank you for the great review.

Jan 11, 2024

Union County Kia responded

Thank you for the great review.

November 24, 2023

Dealership Rating
Employee Rating

They were great to work with when we bought our Kia. Didn’t waste our time. Had oil changed and everything went great! More

by raker_river_rats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Union County Kia responded

Thank you for the great review.

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