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Raquel Maynard
724 Reviews
724 Reviews
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724 Reviews of Raquel Maynard
November 23, 2023
I normally have a get experience, but this one wasn't one. Too many mistakes. I asked them to check my tires which they told me were ok. Later I was told I would need 2 new tires (which I figured. I was one. Too many mistakes. I asked them to check my tires which they told me were ok. Later I was told I would need 2 new tires (which I figured. I was actually thinking all 4) I came to get an oil change and brakes done. I have a front will drive and they changed the back wheels brakes. I was told everything was good only to sit there for hours to Raquel coming to me after the technician did a test drive and said my brakes are still making noise/scrubbing when you try to stop. This is after a bill of $1200. I didn't get upset or rude with anyone there but I said that I would be unable to pay another $500 for the front brakes today. I was very disappointed with all the confusion and miss information. That and leaving with the same issue as I came in with after waiting all that time. I definitely understand that people make mistakes, and things happen but I'm so use to the great customer service I usually get with Scott everytime I come. The technicians also left oil/black marks in the car. In her defense she did take 5% off for the inconvenience. Hopefully my next visit will be better. More
by TLHARLE
Verified CustomerOther Employees Tagged: Scott White, Salena Dalerio , Chris Crawford
November 17, 2023
The service dept rotated my tires and didn’t secure the under cover and it was dragging the ground. When I noticed and called the dealership to advise, the receptionist was very rude. I was inconvenience under cover and it was dragging the ground. When I noticed and called the dealership to advise, the receptionist was very rude. I was inconvenienced and had to return to the dealership to have it repaired and the service department acted as if they were doing me a favor! More
by nbodrick2
November 09, 2023
The staff was friendly. Service was quick, coffee was good! I am always treated fairly and with respect. No pushing unnecessary things and staff is very knowledgeable. Service was quick, coffee was good! I am always treated fairly and with respect. No pushing unnecessary things and staff is very knowledgeable. More
by ashley_c_fox
Other Employees Tagged: Raquel Maynard
October 31, 2023
If you want a stress free car buying experience then go see Stephanie & Eddie:) They both are outstanding sales people! Racquel in service is the best:) She always gets me in and out of service with a po see Stephanie & Eddie:) They both are outstanding sales people! Racquel in service is the best:) She always gets me in and out of service with a positive vibe always More
by Blackberry
Other Employees Tagged: Stephanie Breeden, Eddie Smith
October 31, 2023
10 Stars to Miss. Stephanie for all her hard work and dedication she put in to get me into a new K5. I went in thinking the worst and she calmed me down and made everyt Stephanie for all her hard work and dedication she put in to get me into a new K5. I went in thinking the worst and she calmed me down and made everything so laid back and comfortable. She is very professional and makes sure to treat people like family and not just a sale. And shout out to Eddie Smith he made the down time very entertaining while snacking on his munchos & sunflower seeds lol More
by GodSpeed54
Other Employees Tagged: Stephanie Breeden, Nathan Moskowitz, Eddie Smith
