Raquel Maynard | Page 7

I took my car for recall service. It was working perfectly before this and as soon as I left the lot, there was electrical malfunction. My car was at Kia for 2 weeks and the only conc It was working perfectly before this and as soon as I left the lot, there was electrical malfunction. My car was at Kia for 2 weeks and the only conclusion was a suggestion to replace the IPM for over $1677. Recall service should not cause problems that were not present beforehand. And if it does, then I shouldn’t have to pay for it. More

by 1630202 Verified Customer Verified Customer

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Raquel is awesome! ! Raquel always addresses all of my concerns and gives me quick information. I always know what's going on when I drop the car off for service. It's a ! Raquel always addresses all of my concerns and gives me quick information. I always know what's going on when I drop the car off for service. It's always easy drop off an easy pick up. More

by aliciainNC Verified Customer Verified Customer

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Came in for a recall item. First time, waited an hour, but no part, available, so had to rescheduled. Second time fix was finished. First time, waited an hour, but no part, available, so had to rescheduled. Second time fix was finished. More

by davidb00007 Verified Customer Verified Customer

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It was great experience every time I come I don't feel rushed I know what I'm getting no extra add one unless I point them out rushed I know what I'm getting no extra add one unless I point them out More

by ingramselena Verified Customer Verified Customer

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The staff in the service department doing an excellent job. I always wait when I’m just getting an oil change and they make sure I am completed as quickly as possible. job. I always wait when I’m just getting an oil change and they make sure I am completed as quickly as possible. More

by laurie Verified Customer Verified Customer

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Excellent work, wonderful staff, outstanding service, very professional team, great atmosphere, and overall a fantastic experience. very professional team, great atmosphere, and overall a fantastic experience. More

by katerynatkachenko150 Verified Customer Verified Customer

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She was very friendly. It was a great experience and my car was done on time. It was a great experience and my car was done on time. More

by Jessica J Verified Customer Verified Customer

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Emma was my service advisor and my outside warranty did not want to cover my transmission. They refused and refused but in the end she managed to still get it covered. My car had so many problems not her f not want to cover my transmission. They refused and refused but in the end she managed to still get it covered. My car had so many problems not her fault tho but she kept fighting for me More

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Always a great experience with the service department. I am always kept up to date with everything that is going on with my car. The customer waiting room is always so inviting with all the amenities that I am always kept up to date with everything that is going on with my car. The customer waiting room is always so inviting with all the amenities that is available to me. I would highly recommend this dealership to anyone. More

by angelahuntley89 Verified Customer Verified Customer

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Raquel is friendly and a great person to have upfront. She has great knowledge of what the Kia dealership has to offer. She's really easy to work with. She has great knowledge of what the Kia dealership has to offer. She's really easy to work with. More

by Michelleeclancy Verified Customer Verified Customer

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