Raquel Maynard | Page 7

On time. Friendly and professional. Clean waiting area and great coffee machine! I do wish that every time I have a service appointment, I wasn't getting call Friendly and professional. Clean waiting area and great coffee machine! I do wish that every time I have a service appointment, I wasn't getting calls from the dealership wanting to buy my car and sell me a new one. More

by emily5867815 Verified Customer Verified Customer

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The rep did not acknowledge me at first along with she did not put down all the sevices requested such as my inspection. After it was all done, she assumed the guy put in the right engine solution for my did not put down all the sevices requested such as my inspection. After it was all done, she assumed the guy put in the right engine solution for my warranty come to find out he didn't. The whole experience was absolutely terrible!! More

by Sabrina C Verified Customer Verified Customer

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The entire staff is so professional, efficient and friendly. This is the only place I would go for maintenance and repairs. friendly. This is the only place I would go for maintenance and repairs. More

by jeffgerber01 Verified Customer Verified Customer

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Great service, great customer service, give you the appointment when you need it, and make sure that you have that appointment in a timely manner. appointment when you need it, and make sure that you have that appointment in a timely manner. More

by johnalittle5 Verified Customer Verified Customer

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Had a great experience in the service department. My vehicle was checked out and I was in and out in a timely manner. My vehicle was checked out and I was in and out in a timely manner. More

by mrsdestinyburton Verified Customer Verified Customer

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Terrible experience we bought a brand new vehicle and in less then 700 miles it overheated, coolant went everywhere, upon bringing it back to Kia they had NO loaner car to offer us. We had to go to enterpri less then 700 miles it overheated, coolant went everywhere, upon bringing it back to Kia they had NO loaner car to offer us. We had to go to enterprise and rent a vehicle and pay for it up front . We never got a clear explanation of what had happened to the vehicle, just that 'it did not happen to Them' We have traded in this vehicle and will never purchase another Kia again ever . More

by Dariusracing Verified Customer Verified Customer

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I purchased my vehicle there. And I only take my vehicle for service where I purchased it . I LOVE the service I receive from Raquel at Union Kia she's very informative and a GREA And I only take my vehicle for service where I purchased it . I LOVE the service I receive from Raquel at Union Kia she's very informative and a GREAT ASSET to that dealership. We need more POSITIVE ENERGY LIKE HER IN THE WORLD. THANK YOU FOR ALWAYS HELPING ME WITH MY VEHICLE. More

by linton.romonda Verified Customer Verified Customer

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Raquel was pleasant, efficient and professional. My visit was painless. My service visit was overall excellent My visit was painless. My service visit was overall excellent More

by KEVIN EGAN Verified Customer Verified Customer

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The only reason I read it a four instead of a five is that the oil change services are more expenses at Union Kia than other Kia dealerships. Since I live in between two dealerships, I will probably grav that the oil change services are more expenses at Union Kia than other Kia dealerships. Since I live in between two dealerships, I will probably gravitate towards the less expensive one. More

by alanknudsen Verified Customer Verified Customer

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I think they are improving—more organized and communicative. Keep it up; it's going well. communicative. Keep it up; it's going well. More

by Bechir Verified Customer Verified Customer

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