Raul Martinez
Raul Martinez at Diamond Buick GMC Cadillac Palmdale
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Raul Martinez | Page 2

Sales Manager

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

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4.0
31 Reviews

Dealership Experience

11 mos

Industry Experience

25 yrs

Specialties & Trainings

Training and motivation

4.0

31 Reviews

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31 Reviews of Raul Martinez

December 25, 2023

Dealership Rating
Employee Rating

Great customer service from Nicko and following up on delivery Armando Great job finding me the right Truck Thanks!!! More

by calsurfnative
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 28, 2023

Diamond Buick GMC Cadillac Palmdale responded

I'm delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes me happy to know that you feel you experienced these values first hand. I hope you continue to choose us for all of your future automotive needs, and I hope to see you again soon. Until next time, have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 20, 2023

Dealership Rating
Employee Rating

I just wanted to say this has been the most enjoyable experience I had with the purchase of a new vehicle. The whole team at Diamond from sales representative Jesus Navarro, Sales manager Raul, and Finan More

by j.odem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Navarro, Jesus Navarro , Edwin Acevedo finance 5 stars

Dec 22, 2023

Diamond Buick GMC Cadillac Palmdale responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new truck. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 17, 2023

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Employee Rating

Easy to deal with very nice guys and really had a good time!! Great dealer More

by decam123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Navarro

Dec 19, 2023

Diamond Buick GMC Cadillac Palmdale responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. I look forward to helping you again in the future! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 16, 2023

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Employee Rating

The experience was good. The salesman were very friendly and helpful. I would definitely recommend friends and family to buy from them. More

by cwoffdog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2023

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 16, 2023

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Employee Rating

Drove quite a ways for the vehicle, truck was not clean, had a significant dent in the roof and the windshield had cracks in it on a certified pre owned vehicle. . They did work with us on price, and fixed More

by SKYLER.RAPTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Ladjevardi

Dec 18, 2023

Diamond Buick GMC Cadillac Palmdale responded

Thank you for taking the time to provide this feedback, Skyler. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 10, 2023

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Employee Rating

I was extremely pleased with the service at Diamond. Mike was an amazing sales rep! Loved the experience. More

by shaqundamays
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield

Dec 12, 2023

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that Mike and our team made such a great impression on you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

December 06, 2023

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Employee Rating

The people were great and the entire process was quick and easy. I definitely recommend this dealership. More

by ELMEDINA79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, Miguel Betrado

Dec 07, 2023

Diamond Buick GMC Cadillac Palmdale responded

Thank you for the feedback! I am happy to hear about your positive experience at Diamond Buick GMC Palmdale, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 28, 2023

Dealership Rating
Employee Rating

It was a good experience Enjoying my new vehicle There was no waiting We did arrive early though More

by alma_4306
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Niko Rodriguez

Nov 29, 2023

Diamond Buick GMC Cadillac Palmdale responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 21, 2023

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Employee Rating

Jay Ryoo is very through and helpful. He knows what the customer like me want. More

by YSKINUSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Ryoo

Nov 22, 2023

Diamond Buick GMC Cadillac Palmdale responded

Thank you for taking the time to write about your experience with us! At Diamond Buick GMC Palmdale, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Jay was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 17, 2023

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Employee Rating

At first i was disappointed because I drove up no one came out when I went in to ask if i was going to be helped the person at the desk was rude I told him that before someone usually came out and he ans More

by MMFLORES43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 20, 2023

Diamond Buick GMC Cadillac Palmdale responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

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