Raul Martinez | Page 3
Sales Manager
Diamond Buick GMC Cadillac Palmdale
39012 Carriage Way
Palmdale, CA 93551
Dealership Experience
11 mos
Industry Experience
25 yrs
Specialties & Trainings
Training and motivation
32 Reviews
Write a Review32 Reviews of Raul Martinez
November 17, 2023
At first i was disappointed because I drove up no one came out when I went in to ask if i was going to be helped the person at the desk was rude I told him that before someone usually came out and he ans came out when I went in to ask if i was going to be helped the person at the desk was rude I told him that before someone usually came out and he answered well we don’t do that anymore. Not in a nice way he could have been a little nicer about it but other than that everything was great at the end he was very nice and polite it just had a bad start. By the time I left everything was good and everyone was very nice. More
November 08, 2023
Everyone was really nice on my visit. The only issue I had is that my truck leaked oil on my driveway when I got back home from the dealer. Not sure if they spilt oil when they replaced i The only issue I had is that my truck leaked oil on my driveway when I got back home from the dealer. Not sure if they spilt oil when they replaced it or what happened. More
October 30, 2023
Told by sales person car was warranted for 6 months bumper to bumper, and could be serviced near us. after traveling 2 hours and doing all the paperwork, am told by manager that sales person was wrong bumper to bumper, and could be serviced near us. after traveling 2 hours and doing all the paperwork, am told by manager that sales person was wrong and would require us towing it 2 hours away for power train only warranted service. Missing door handle, missing charging cable. Was told they were in stock. Took over 1 month to receive a charging cable for an electric vehicle. Received a plastic door handle unpainted for a black car. Left numerous messages for manager with no response. More
Other Employees Tagged: Q Stanford
October 22, 2023
My experience was good, mike was very helpful and not pushy I felt like my money was well spent pushy I felt like my money was well spent More
Other Employees Tagged: Michael Cofield, Miguel Betrado
October 08, 2023
Overall the experience was amazing would definitely recommend. The only complaint I had was that they knew I was coming to test drive, but the car was dirty both inside and outside. With trash and food recommend. The only complaint I had was that they knew I was coming to test drive, but the car was dirty both inside and outside. With trash and food inside the console and on the floor. I’m glad this wasn’t a deal breaker for me. Especially after I was assured it would be cleaned by the time I purchased. But after I signed the deal, the car was still a mess. They had it sent to be cleaned, I waited. But when they came back, there was still food in the dashboard. Trash and sunflowers seeds. So I had it sent back to be cleaned again. In which they finally got it. But after taking my car to be washed a few days later. I found more sunflower seeds under my seats, like they didn’t even bother to check the whole car.. so service rating id give a 10, but cleanliness gets a 0. More
Other Employees Tagged: Niko Rodriguez
September 26, 2023
We appreciate the dealership and especially Raul and Q. Raul was informative and honest. Everyone made us feel comfortable and treated us with respect. Raul was informative and honest. Everyone made us feel comfortable and treated us with respect. More
Other Employees Tagged: Q Stanford , Edwin Acevedo
September 18, 2023
Michael was wonderful. The team worked hard to make sure our requests were met and we were able to closely match the monthly payment we wanted. Everyone was professional, k The team worked hard to make sure our requests were met and we were able to closely match the monthly payment we wanted. Everyone was professional, kind, and funny. They treated us like people, not a sale. Best car buying experience we’ve ever had. Thank you! More
Other Employees Tagged: Michael Cofield
September 15, 2023
Mico and Raul are the best, they took care of me and made a great purchasing experience. If you need a vehicle, visit Diamond GMC Palmdale and see Mico and Raul!!!! a great purchasing experience. If you need a vehicle, visit Diamond GMC Palmdale and see Mico and Raul!!!! More
Other Employees Tagged: David Johnson, Niko Rodriguez , Raul Martinez
August 26, 2023
The dealership had the truck I wanted at a good price will definitely recommend the dealership to family and friends will definitely recommend the dealership to family and friends More
Other Employees Tagged: Q Stanford