Raul Martinez
Raul Martinez at AV GMC

Raul Martinez | Page 4

Sales Manager

AV GMC

39012 Carriage Way
Palmdale, CA 93551

Contact Me
3.4
45 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

27 yrs, 2 mos

Specialties & Trainings

Training and motivation

3.4

45 Reviews

Write a Review

45 Reviews of Raul Martinez

December 06, 2023

Dealership Rating
Employee Rating

The people were great and the entire process was quick and easy. I definitely recommend this dealership. More

by ELMEDINA79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, Miguel Betrado

Dec 07, 2023

AV GMC responded

Thank you for the feedback! I am happy to hear about your positive experience at Diamond Buick GMC Palmdale, and I am grateful you chose us for your automotive needs. I look forward to working with you again in the future! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 28, 2023

Dealership Rating
Employee Rating

It was a good experience Enjoying my new vehicle There was no waiting We did arrive early though More

by alma_4306
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Niko Rodriguez

Nov 29, 2023

AV GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 21, 2023

Dealership Rating
Employee Rating

Jay Ryoo is very through and helpful. He knows what the customer like me want. More

by YSKINUSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jay Ryoo

Nov 22, 2023

AV GMC responded

Thank you for taking the time to write about your experience with us! At Diamond Buick GMC Palmdale, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Jay was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 18, 2023

Dealership Rating
Employee Rating

At first i was disappointed because I drove up no one came out when I went in to ask if i was going to be helped the person at the desk was rude I told him that before someone usually came out and he ans More

by MMFLORES43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 20, 2023

AV GMC responded

Thank you for your feedback. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

November 08, 2023

Dealership Rating
Employee Rating

Everyone was really nice on my visit. The only issue I had is that my truck leaked oil on my driveway when I got back home from the dealer. Not sure if they spilt oil when they replaced i More

by CHEFRUBENRUELAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2023

AV GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 31, 2023

Dealership Rating
Employee Rating

Told by sales person car was warranted for 6 months bumper to bumper, and could be serviced near us. after traveling 2 hours and doing all the paperwork, am told by manager that sales person was wrong More

by aedelmanphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Q Stanford

Nov 01, 2023

AV GMC responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 22, 2023

Dealership Rating
Employee Rating

My experience was good, mike was very helpful and not pushy I felt like my money was well spent More

by 80zboi5568
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield, Miguel Betrado

Oct 26, 2023

AV GMC responded

Thank you for the excellent review! It is great to know that Mike and our team here at Diamond Buick GMC Palmdale were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

October 08, 2023

Dealership Rating
Employee Rating

Overall the experience was amazing would definitely recommend. The only complaint I had was that they knew I was coming to test drive, but the car was dirty both inside and outside. With trash and food More

by michaelshryne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Niko Rodriguez

September 26, 2023

Dealership Rating
Employee Rating

We appreciate the dealership and especially Raul and Q. Raul was informative and honest. Everyone made us feel comfortable and treated us with respect. More

by Klrogers23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Q Stanford , Edwin Acevedo

September 18, 2023

Dealership Rating
Employee Rating

Michael was wonderful. The team worked hard to make sure our requests were met and we were able to closely match the monthly payment we wanted. Everyone was professional, k More

by ICOACHSAFETY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Cofield

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