Raul Valles | Page 2

Raul Valles GREAT GREAT job, thank you!!! Raul-sales agent did excellent job in helping us decide with car choice just right for our family. Definitely will return to this dealership for anyt Raul-sales agent did excellent job in helping us decide with car choice just right for our family. Definitely will return to this dealership for anything. More

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Hassle free purchase Buying my 2013 Ford Fiesta was hassle free. Since my purchase I have had to come to the dealership a couple times for other reasons such as service o Buying my 2013 Ford Fiesta was hassle free. Since my purchase I have had to come to the dealership a couple times for other reasons such as service on the car or to help a friend look for a car. Jose Torres was awesome! He goes above and beyond. Very helpful and will see any issue is taken care of and follows through to the end. More

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Best Car Salesman You Could Ever Get Raul Valles made my car shopping experience a piece of cake. He was very helpful, was able to answer any questions I had and more importantly, got me Raul Valles made my car shopping experience a piece of cake. He was very helpful, was able to answer any questions I had and more importantly, got me an amazing deal on a new 2014 Mustang. I would highly recommend him and the dealership in general for putting in the extra effort to make sure I got the best deal and best experience possible. More

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"Our Buying Experience was a Pleasure" Our initial Email and Phone contact was with Sales (Internet) and Leasing Consultant, Raul Valles. We knew, specifically, what type of vehicle we want Our initial Email and Phone contact was with Sales (Internet) and Leasing Consultant, Raul Valles. We knew, specifically, what type of vehicle we wanted and when we arrived at Ford Country, Raul had the exact vehicle available that we had previously discussed. We appreciated that Raul took the time to show us an upgraded model and explain the differences and features that we may have been interested in. However, there was no high pressure for us to take that model and we respectfully declined. With Raul's very friendly and impressive professional assistance and his experience and knowledge of the vehicle we came for, we were able to find the exact car we wanted at the very best price. It was truly a pleasure working directly with Raul Valles (Sales) and Sam Margolis (Finance) and all the other employees that we briefly came in contact with. We were both impressed at how smoothly this deal went and highly recommend Ford Country and it's great employees! Ford Motor Company can be proud of this dealership and their employees. We are looking forward to seeing our new friends at Ford Country again. v&m More

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pretty painless After emailing and texting with Raul Valles on presidents day, I decided I would go in and see if they could make this deal. Granted, I went in for a After emailing and texting with Raul Valles on presidents day, I decided I would go in and see if they could make this deal. Granted, I went in for a brand new 2015 Ford Fusion for practiclally the same payment as my pre-owned 2010 Ford Focus I bought from them three years prior. After a little bit, they were able to make it work. Never in my dreams did I expect to he driving a new car, let alone for the payment I wanted. Thanks again to everyone that made this possible. More

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HASSLE FREE EXPERIENCE!!! We set out shopping at The Henderson Valley Auto Mall with the intention of purchasing a mid-sized SUV. The dealership wasn't important to us, the rig We set out shopping at The Henderson Valley Auto Mall with the intention of purchasing a mid-sized SUV. The dealership wasn't important to us, the right SUV was our primary goal. After visiting several different auto dealerships, we walked into Ford Country and were met at the entrance of the in-house diner by a salesman named Raul Valles and a dealership manager. They were so genuine & welcoming, smiling as they asked us if we cared to sit down and have lunch there, courtesy of the manager. We chatted for a few minutes and decided the no-pressure salesman was a good personality fit for us so we decided to allow him to show us around the Ford Country car lot. We explained exactly what type of SUV we were looking for, what our requirements were and Mr. Raul Valles took us to the exact models we requested. He suggested we drive the Explorer and explained all the features of the vehicle, the entire time gently making suggestions without the usual hassle one receives from the typical sales pitch. Our experience was pleasurable, easy and took less time than every other purchase we've made in the past. The reason we decided to purchase was because of the polite & nice demeanor of our salesman, the ease of the transaction with the help of a manager who made a super deal for us & the TRUST we felt from our salesman. We believe we were treated with respect by everyone involved. No pressure...just attention to OUR NEEDS. Every single detail concerning how the car ran was explained to us ...our phones were programmed into the system by Mr. Valles, instruction book read in part to us, tons of details pointed out. We left the lot feeling secure about driving the car, knowing how to use it as if we owned it for months. We were served bottles of water, cups of coffee, offered dessert. Virtually anything we wanted, we got. The Finance Manager, Scott Gilmore, was a gem as well. Extremely well spoken, extremely polite. He explained EVERYTHING to us at great length, making sure we understood ALL our options, understanding the contract was a key detail to us. We left his office feeling confident we made the correct decision about out purchase. Mr. Valles was again by our side as we prepared to leave, walking us out to our new vehicle, explaining everything he could think of to make sure we felt at ease & happy with our new Ford Explorer. He has a terrific personality, very nice, smiling the entire time. Very knowledgeable about the vehicles he sells. Never once did we hear "I don't know" when we asked him a zillion questions. This salesman knows his stuff, backwards & forwards! We're used to dealing with Cadillac & Mercedes Dealerships. We like the high-end vehicles & the service we receive from these luxury dealerships. But we'll tell you, we were happy to find that Ford Country out classes these so-called luxury dealerships, by a mile. We were treated like royalty from the time we stepped foot in the door until the time we walked out with keys in hand. We have high expectations that our great experience will continue as we bring our vehicle in for various service appointments, repairs, etc. We look forward to becoming future Ford clients, staying with Ford when it's time to trade in this vehicle, if our run of good luck continues at Ford Country. We couldn't be treated ANY better by any other dealership in town. That's a fact and we're tough customers to please. Thank you, Mr. Valles for your genuine concern for us as customers. You have earned our business in the future because of your knowledge, friendliness, honesty, patience, positive & trustworthy personality. Terrific experience all-around! Sincerely, ALAN More

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Very happy with my new car! I am very happy with my recent experience at Ford Country! I made the switch, from a used car, to a lease on a new one. The variety of vehicle designs I am very happy with my recent experience at Ford Country! I made the switch, from a used car, to a lease on a new one. The variety of vehicle designs offered by Ford allowed me to find the perfect one for my family and I. The leasing plan that was offered to me actually reduced my monthly payments by about $75, except now I drive a brand new car that will have a full warranty for the full lease term! I no longer am worried about the hassle of resale/trade-in value of a used vehicle when I want to upgrade to an even newer vehicle in two years. The staff was patient and clear when explaining my options (buying or leasing), and in helping me find the vehicle that was just right for me. More

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Without a doubt, Ford country is the best dealership !!! I believe that TRUST is extremely important, and my trust is what Ford Country has! The staff that's at Ford country are second to none! Jose Torres I believe that TRUST is extremely important, and my trust is what Ford Country has! The staff that's at Ford country are second to none! Jose Torres and Raul Valles are helpful, understanding and very professional, both Jose and Raul go above and beyond to really make a customer feel welcomed and valued. I now understand why Ford Country is so successful and #1 in Las Vegas, it's because the staff like Jose and Raul that make buying a car a great experience. I am definitely recommending Ford Country to all my friends and family. Thank you guys for all your help and hospitality, you guys made me and my family feel at home. I am definitely come back to Ford Country for all my future vehicle purchases. The Campos Family More

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