"Wish we bought both of our Alfas from Alfa Romeo of Marin"
- Jim L.
I have owned a 1991 Alfa Spider since 2009. And ever since then, I have wanted to buy another Alfa. In August, my wife and I purchased a Stelvio from another Alfa Romeo deal. I wish we checked with Alfa Romeo of Marin first! 6 months later, we loved the Stelio so much, that we wanted to buy a Giulia. Alfa Romeo of Marin had exactly what we wanted. We did our research, and gathered offers from other Alfa Romeo dealerships. Alfa Romeo of Marin, matched the other offers and was willing to work with us.
My wife and I are also Active Duty Air Force members, and Alfa Romeo of Marin was able to work with us in some of the unusual paperwork (since we are Florida residents, buying a car in California where we are stationed). An issue arose when we went to buy the Giulia. I was going to register the Giulia in Florida, but Alfa of Marin did all the paperwork for registering the car in California, which meant we were going to have to pay the California Registration fees. Rather than letting the deal fall through, Marin covered the cost of our registration. A small fee in the grand scheme of things, but an excellent service touch.
Again, I wish we bought both of our Alfas through Marin. But in the future, when we look to buy our next Alfa, we will be turning toward Marin first. We dealt with both Ray and Tarun. Both were very professional, and easy to work with.
"Incredible Service "
I just bought a car from Maserati of Marin. I had an amazing experience. It is obvious that customer service is a priority of this luxury car dealership, as it should be. From my first contact Sami was incredibly responsive and helpful without being pushy. I was treated like a VIP throughout my car buying process. When I decided to buy the car, the finance manager Ray was also very welcoming and helpful. Ray worked to accommodate my situation and to ensure my car buying experience was pleasant and met my needs. Every time you call after a visit they greet you in a very friendly way and remember your name. That kind of attention to customer service detail is expected in a luxury car dealership and they did not disappoint. I also felt I got a fair deal and that at every turn Sami and Ray went the extra mile to explain the car, the process of buying it, and treated me like a valued customer. In addition, Sami was extremely good at explaining every function of the car and made sure I knew about and could operate all the special Maserati features on my car. Finally, Ray went above and beyond in helping me with an issue around payment I had. I love my new car and I loved my experience buying it. That is a very rare thing in an auto dealership. Highly recommend!
"Friendly and comfortable"
Eric was very comfortable to deal with; no unwelcomed pressure. He helped me find the car of my choice and gave me a good price on my car as well as on my trade in. He also spent a lot of time introducing me to the car’s computer system. Overall, a very pleasant dealership experience.
"Very pleasant experience"
We worked with Eric getting into our new Alfa Guilia and he was a very easy going person who made our experience very pleasant.. Thank you Eric and the Marin Alfa team we love our car !!
"Best and hassle free buying experience "
Started this process online and got quick response from Erick. From there the whole process was very smooth. When we walked into this dealership employees were very warm and welcoming. Thank you for making it a wonderful car buying experience. And yes we are enjoying driving our new Maserati Levante. Thank you!
"informative and funny"
We went to the dealership to browse and walked away a new car owner. Eric gave us the facts.... disarmed us with humor...and motivated us to make a decision. I would definitely work with Eric again and would/will highly recommend to anyone interested.
purchase terms were clearly explained, paperwork was done quickly (ray is a machine) and the followup so far has been perfect.
Only issue is the condition of the dealership
Lastly ...the car is terrific.
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, we also worked with another salesman but cant remember his name...nice guy and very patient
"Great experience "
Eric is not your typical car salesman. His openness, honesty and good humour makes you want to do a deal with him. He Is the sort of person you want to give business too. Throughout the process Eric was respectful and transparent. We didn’t ’t feel like he ever tried to deceive us. Maserati has a very good product. Eric helped us make a decision quickly and made it very easy to buy our car. We definitely would work with Eric again and would highly recommend him.
"Always enjoy my time here"
I enjoyed working with Eric and the Maserati of Marin Team on my Maserati lease. Eric was easy to communicate with, made a clear offering on the vehicle, followed up after our first visit, but never pressured me into doing a deal. When I was ready, so was Eric. We picked right back up where we left off, and really i was lucky that particular car was still available. We were able to update the deal easily over text and phone and coordinate for trade in and pick up. The car and all the paperwork was ready when I arrived, trade in was easy, and the total transaction time was one of the shortest in all of my car buying history. A+ to the Maserati of Marin team! Ray, Bradd, and Zach also made a positive impact during the transaction. Ray handled the paperwork like the pro that he is, Bradd explained the service contract detail i purchased, and Zach helped me with some Maserati swag. Thanks to all of you! Ethan Wilson
"Viva l'Italia! (and Maserati of Marin)"
- Chris E
Maserati of Marin, as well as my sales guy Eric and the manager Ray, are your key to a little piece of Italy here in the bay area. First of all these cars are amazing and if you’re tired of being a lemming deriving yet another porsche/audi/bmw in the bay area, and I have owned several of each, you need to come test drive these cars. As my dear old Italian friend said as he picked up his new Alpha: “I feel like I am an Italian again!” That pretty much sums up my experience of owning my new Maserati Levante. What a great car and what a great dealership. Completely understated, the team there has been doing this for a long time, across many different brands, and they don’t disappoint. I’m looking forward to getting my next Italian car… something I never thought I would say!
"Our ALFA experience"
- The Wests
We needed info & introduction to the Stelvio & received that from Eric & Adis. They were patient & we felt no pressure to buy. Overall a good experience.
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