Ray Cotto
Ray Cotto at City Volkswagen of Chicago

Ray Cotto

Sales Consultant

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
614 Reviews
5.0

614 Reviews

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614 Reviews of Ray Cotto

February 01, 2026

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Employee Rating

Ray cotto was very patient and very helpful with my husband and I. After the 3rd car finally We decided . We had a great experience. Thanks, Ray. More

by lmarivargas
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Recommend Dealer
Yes

January 31, 2026

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Ray was the best salesman for both me and my kids. Such a family man—and absolutely hilarious. He made the entire process smooth and stress-free. We went from leasing to owning quickly and effortlessl More

by ukozak
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Recommend Dealer
Yes
Jan 31, 2026

City Volkswagen of Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 29, 2026

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Ray C welcomed me and took matters in his hands right away and wow!, I left with a new car a few hours later! More

by GPuidza
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Recommend Dealer
Yes
Jan 29, 2026

City Volkswagen of Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 28, 2026

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I recently totalled my car and needed a new one quickly. Ray and Marcus made the car buying process easy and seamless. He made sure we got everything we were looking for and then some. He truly went above a More

by thisisgabi2001
Sales Price Transparency
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Recommend Dealer
Yes
Jan 28, 2026

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 22, 2026

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Ray Cotto was super helpful and made the purchasing process quick and painless. I very much appreciated the attention to detail and no nonsense approach. I’d gladly go through City VW Chicago again! More

by Philip_mast
Sales Price Transparency
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Recommend Dealer
Yes
Jan 22, 2026

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 19, 2026

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Came in to buy a Tiguan and Marcus and Ray worked with me to get me done.Great job guys. More

by Myshonacampbell
Sales Price Transparency
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Recommend Dealer
Yes
Jan 20, 2026

City Volkswagen of Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 10, 2026

Dealership Rating
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Ray was a pleasure to work with! He answered all of our questions, and was able to get us into the vehicle we wanted at a price we wanted! Thank you Ray! More

by pcasa08
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Jan 10, 2026

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 10, 2026

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Our salesman Ray was super helpful throughout the whole purchasing process. He was very knowledgeable about the car during the test drive and was able to work the price down to something I was comfortable More

by Rodriguezjacob130
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Recommend Dealer
Yes
Jan 11, 2026

City Volkswagen of Chicago responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at City Volkswagen of Chicago are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 08, 2026

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Ray Cotto was awesome! Friendly, efficient, fair. He took great care of us! Walked out with a great 2024 Taos. Cool car. More

by sninam
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Jan 08, 2026

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

January 03, 2026

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Employee Rating

Ray was a great help. He worked with us and got us what we wanted. City VW Chicago always takes great care of me.Superb customer service. More

by nellyp45
Sales Price Transparency
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Recommend Dealer
Yes
Jan 04, 2026

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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