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131 Reviews of Ray Garcia
January 23, 2023
Horrible experience. Purchased a used Mercedes with 68,000 miles on it, with a warranty. 1 month after purchase, car was in the shop every other month. Could never diagno Purchased a used Mercedes with 68,000 miles on it, with a warranty. 1 month after purchase, car was in the shop every other month. Could never diagnose the issue. After a year and a half of dealing with this, I was informed that the engine was shot and informed I would be getting a replacement. Warranty company claims the engine issue was owner neglect and denied my claim. Tried getting in touch with GM Joe Catalanatto, but he is a shyster. Will not return emails or calls and his sales reps direct you away from him when you visit the dealership. They must have their friends write reviews over 3 stars, because this place is unscrupulous. Avoid this place at all costs. More
by wefelsjohn
Other Employees Tagged: Lou Ciorra
October 21, 2021
Ray Garcia is the best. We have bought 4 cars from him over the years. He is always friendly and accommodating. Always puts the customer first. over the years. He is always friendly and accommodating. Always puts the customer first. More
by Santalovercs909
Other Employees Tagged: Addie Donohue
December 04, 2019
first time kia buyer i just would like to state that Ray Garcia and Jamal Majeed were very profession and helped me understand the business of buying a car. i just would like to state that Ray Garcia and Jamal Majeed were very profession and helped me understand the business of buying a car. More
by lizbrennan13
Other Employees Tagged: Jamal Majeed
November 10, 2018
STAY AWAY FROM GENERATION KIA All I can say is the Kia product is great GENERATION KIA IS NOT I am still waiting for a call back from the MANAGER RAY its been over a week All I can say is the Kia product is great GENERATION KIA IS NOT I am still waiting for a call back from the MANAGER RAY its been over a week More
by unhappy customer
Other Employees Tagged: Mackenzie Gallo, Matthew Marano
August 31, 2018
Great car, great service I’ve been a customer for 8 years now at Generation Kia. I had two Optimas and they were great cars. Now i have the Sportage. Awesome vehicle. For serv I’ve been a customer for 8 years now at Generation Kia. I had two Optimas and they were great cars. Now i have the Sportage. Awesome vehicle. For service you walk in and Joe Catalanotto is behind his desk facing the service crew. He builds up his team with reading great reviews to fuel them to give great service. It works because they are polite and look to give you a great experience. TV’s, WiFi, coffee, cookies, water , you name it they have it while you wait for your car. Service attendant takes you to your car that was just washed and looking and running great. Another 5 stars for you Joe and your hands on approach.........YOU EARNED IT! Loyal customer, Joe Canestro More
by Joey.c 2018
Other Employees Tagged: Patricia Benedetto , James Grimaldi - service dept.
March 02, 2018
New 2018 Kia Soul I bought a new 2018 Kia soul. I would just like to thank Patty and Jamal for making my car buying experience a great one. I would also like to thank R I bought a new 2018 Kia soul. I would just like to thank Patty and Jamal for making my car buying experience a great one. I would also like to thank Ray Garcia for helping me solve a small problem that I had. More
by rt
Other Employees Tagged: Patricia Benedetto , Jamal Majeed
February 18, 2018
I tried four times to get thru to a used car saleman today, today I attempted four times to talk with a used car salesman regarding a car on the website. The woman who answer the phones kept transferring my ca today I attempted four times to talk with a used car salesman regarding a car on the website. The woman who answer the phones kept transferring my call around. After explaining my frustration and asking for a manager, I was told the manager was not in on Sundays... this is total crap! They took my number and promised to call me back in a few minutes. two hours later, I called again, put on hold. obviously this dealership is run by morons. More
by plants
